Posted:-1 days ago|
Platform:
Work from Office
Full Time
BPO Associate - International voice process
Requirements:-
- Excellent Communication in English.
- Freshers and Experienced are welcome to apply!!
- Immediate joiners only.
Job Description:
As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Bangalore
- Shifts: General & Rotational Shift (5 days work /2 days off)
- Salary- Upto 5.5 LPA
- Immediate Joiners Only!!!!
Interested Candidates Can Contact To - 7034265934 - Sanah
or
(sanah.hhj@gmail.com)
https://maps.app.goo.gl/mPoa2FznjLKdcAsL7 Kindly walkin here .
Koramangala, near signal , BMW Office ,opposite to chaitanya puc college.
Wroots Global
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