Lightfire Solutions, as the name suggests, was incorporated to provide intelligent & creative solutions to any organization, entity or person doing or planning to do business online. Being well-aware of the fact that employees make up a company and not the other way round, we focused on bringing in the most experienced, intelligent and creative minds from all over the country to work together for a common goal, aptly monikered Solutioneering. From the very beginning, we understood how diluted service offerings become when dealing with mammoths in the consulting industry. We don’t want to ruthlessly shoehorn every company into fixed packages. We believe ‘thoughtfulness’ is the key to making any product or service worth the shot and hence, we offer customizable solutions that fit with your organization’s agenda and the overall strategy. Enough about our intent and goodwill though. We understand that just the right intent is not going to take us places and therefore focused on the one thing that could make us efficient, data. At Lightfire Solutions, we treat data as our primary focus. It also includes data in design, in developing a website or e-commerce platform, in creating content and in managing inventory. Our obsession with data and our willingness to take the risk and think outside of the box has earned us a few accolades from companies across the globe. At Lightfire Solutions, we thrive on clear-thinking, collaborating and being exceptionally quick on our feet, hands, and brain to make any project successful, whether strategy & planning to digital publication. We bring meaning to “whole” in wholesome, we don’t leave any stone unturned, that’s how passionately we take our work.
Noida
INR 3.75 - 8.5 Lacs P.A.
Work from Office
Full Time
Shift timings are 1pm - 10pm Role & responsibilities A candidate not having experience in Woocommerce will not be considered. Job Description: We are looking for a skilled WordPress/WooCommerce Developer to join our team. The ideal candidate will have experience in building and customizing WordPress sites and WooCommerce stores, ensuring optimal performance and a seamless user experience. Responsibilities: Develop, customize, and maintain WordPress and WooCommerce websites. Implement and manage plugins, themes, and custom features. Troubleshoot, debug, and resolve issues on the website. Optimize site speed and performance for better user experience. Ensure security and SEO best practices are followed. Requirements: Strong knowledge of WordPress, WooCommerce, PHP, HTML, CSS, and JavaScript. Experience with custom theme and plugin development. Familiarity with website optimization tools and techniques. Excellent problem-solving skills and attention to detail. Ability to work independently and in a team environment. Note: Full time Work From Office No Cab Facility Available Great work life balance Interested candidates can also share their resume at contact@lightfiresolutions.com.
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Customer Support Executive - US Shift - 7:30 p.m to 4:30 a.m IST (Night Shift) Department: Customer Service We are seeking a highly motivated and customer-focused individual to join our inbound customer sales service team. This role focuses on providing exceptional service to our US-based customers via phone, email, and chat, while also identifying opportunities to upsell or cross-sell products/services. The ideal candidate possesses excellent communication and problem-solving skills, a positive attitude, and a strong commitment to exceeding customer expectations. Responsibilities: Handle a high volume of inbound customer calls, emails, and chats in a timely and efficient manner. Provide accurate and helpful information regarding products, services, pricing, and promotions. Resolve customer issues and complaints effectively and professionally, aiming for first-call resolution whenever possible. Accurately process orders, payments, and returns. Identify and address customer needs, proactively suggesting relevant products or services. Maintain accurate records of customer interactions in the CRM system. Contribute to a positive and collaborative team environment. Stay updated on product knowledge, company policies, and industry best practices. Proactively identify areas for process improvement and contribute to solutions. Qualifications: * High school diploma or equivalent * Minimum of 1 year of experience in a customer service role, preferably in a sales environment. * Excellent verbal and written communication skills. * Strong problem-solving and conflict resolution skills. * Proficiency in using computers and CRM software. * Ability to work effectively in a fast-paced environment. * Ability to multitask and prioritize effectively. * Ability to work independently and as part of a team. * Strong work ethic and commitment to exceeding expectations. Note : This position is currently open to women applicants only, as part of our ongoing efforts to address gender imbalance and foster a more inclusive and diverse workplace. Lucrative incentives are provided, no cap on the same Great work life balance Quarterly dinners arranged for the employees by the company Full time Work From Office No Cab Facility Available Interested candidates can also share their resume at contact@lightfiresolutions.com. Show more Show less
Noida
INR 2.4 - 4.8 Lacs P.A.
Work from Office
Full Time
Night-shift - 7:30 pm - 4:30 am Responsibilities: * Manage international customer queries via phone and email * Resolve issues promptly with empathy and efficiency * Maintain high NPS scores through effective communication Provident fund
Noida
INR 3.0 - 4.2 Lacs P.A.
Work from Office
Full Time
Responsibilities: * Manage social media presence across platforms * Manage paid ads such as Google Ads and Meta Ads * Monitor analytics & adjust tactics accordingly * Create engaging content calendar Provident fund
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