International Voice Process Executive

Process 1:

AR Caller Openings | Hyderabad | Chennai | Mumbai

Experience: Minimum 1 Year in AR Calling (Physician / Hospital Billing)

Package: Up to 5 lpa

40,000 Take-Home + 2,200 Shift Allowance + Incentives

Qualification: Intermediate & Above

Work Mode: Work From Office

Benefits: 2-Way Cab Facility

Immediate Joiners Preferred

Contact: HR Navya Sri 9100248649

Email Id : kotha.navyasri@axisservice.co.in

References Are Welcome

* Process-2

International Customer Support (Voice Process)

Location: Hyderabad
Job Type: Full-Time (Night Shifts)

Key Responsibilities:

• Handle inbound and outbound calls with US customers.
  
• Provide accurate information and deliver excellent customer service.
  
• Resolve customer queries and concerns in a professional manner.
  
• Maintain productivity, quality, and compliance standards.
  
• Ensure adherence to company policies and data security guidelines.
  
• Update customer records and documentation accurately.
  

Eligibility Criteria:

• Qualification: Minimum 10+2 / Graduate.
• Freshers
• Experience: Minimum 1 year experience in International Voice Process is mandatory.
• 5 days working and 2 week offs, Rotational night shifts with one way cab facility provided
• Max ctc -5 lpa [ Depends on last ctc 30% Hike]
  
• Excellent verbal and written communication skills in English.
  
• Strong problem-solving skills with a customer-first approach.
  
• Should be willing to work in night shifts and flexible working hours.
  
• Relieving letter from previous employer is mandatory.
• Upto 3 years of career gap is accepted..
  

Interview Process (Walk-In):

Rounds:

1. Hr Screening
2. Assesment
3. Final Operations Round
   

Mode: Walk-in Interview

Role Summary:

The role involves interacting with international customers to address queries, resolve complaints efficiently, provide clear information about products/services, and maintain accurate call records while delivering a high-quality customer experience.

Contact: HR Navya Sri 9100248649

* Email Id : kotha.navyasri@axisservice.co.in

* References are highly appreciated..