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Hiring Customer Support Associate For Leading E Commerce Firm.

Hiring Customer Support Associate For Leading E Commerce Firm.

Rivera Manpower Services

1 - 4 years

4 - 6 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Voice Process customer support Customer Care Inbound Process Blended Process insurance upselling CSR customer service Inbound Calls Semi Voice Ecommerce e commerce cross selling Chat Process banking CSE International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from Rivera Manpower Services! We are hiring for a leading E-commerce Customer Support Voice Process in US shifts with one of the top global brands! If you're passionate about customer service and looking to build a career with a dynamic and fast-growing e-commerce leader, this is the opportunity for you. Role: Customer Support Executive Voice (E-commerce) Location: Kormangala Shift: US Shifts (Night Shift) CTC: Up to 6 LPA + Attractive Incentives Joiners: Immediate Joiners Preferred Work Mode: Work from Office Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred. Call and book your interview slots now! Contact: 7829336202 / 7829336034 / 9380300644 (Available 10 AM 6 PM, Monday to friday) We look forward to helping you take the next step in your career! Team Rivera Manpower Services

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Rivera Manpower Services

www.riveramanpower.com

Staffing and Recruiting

New Orleans

50-100 Employees

144 Jobs

Key People

Maria Rivera

CEO
John Doe

HR Director

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Hiring Customer Support Associate For Leading E Commerce Firm.