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Hiring Customer Care For Domestic Process || Noida ||CTC upto 2.20 LPA

Hiring Customer Care For Domestic Process || Noida ||CTC upto 2.20 LPA

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

THR Consultants

0 - 2 years

1 - 2 Lacs

Noida

Posted:6 days ago| Platform:

Apply

Skills Required

Customer Service Inbound Process Solving Queries Adaptability Problem Solving Inbound Calls Voice Process Voice Support Customer Relationship Customer Support CSE Bpo Voice Customer Centric Customer Care Domestic BPO Customer Queries Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Applicants can call to Ms.Afreen Manzoor+91

Customer Service Associate

Key Responsibilities:

Manage customer inquiries and interactions through chats, delivering an exceptional customer experience.
Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products.
Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction.
Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts.
Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary.
Maintain accurate and detailed records of customer interactions in the company's CRM system.
Adhere to company policies and guidelines to ensure consistency and quality in customer service.

Qualifications and Skills

Fresher Graduates are welcome to apply.
Under-Graduates with 6 Month Exp are welcome to apply.
Versant V-4 Required.
Good communication skills in English (both written and verbal).
Good problem-solving and interpersonal skills.
Willingness to work in a customer-centric and fast-paced environment.
Basic computer and internet proficiency.

Benefits:

Competitive annual CTC of up to 1.98 LPA.
6 Days Working with rotational off.
One-side Cab Facility .
Comprehensive training and ongoing support.
Growth opportunities within a leading tech organization.
Employee-friendly work environment.
Health and wellness benefits.

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Hiring Customer Care For Domestic Process || Noida ||CTC upto 2.20 LPA