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Job Title : QA Central Head GM Level (Level-2) Department : Quality Assurance (Central) Industry : Optical Fibre Cable / Telecom Infrastructure Location : GOA Experience : 1520 Years Employment Type : Summary : We are looking for a highly experienced and quality-focused professional to lead the Central Quality Assurance function at a GM Level 2. The ideal candidate will have 1520 years of experience in Quality Assurance within the Optical Fibre Cable industry, with deep expertise in quality systems, process improvement, and compliance. Responsibilities This role will be responsible for standardizing QA practices across all plants, ensuring product reliability, and driving a culture of continuous Responsibilities : Lead the central QA function for all manufacturing units, focusing on Optical Fibre Cables (OFC) and related telecom products. Develop, implement, and maintain quality systems, standards, and procedures aligned with ISO/IEC and telecom industry norms. Oversee internal audits, quality reviews, and supplier quality management across locations. Drive quality improvement initiatives using tools like Six Sigma, Root Cause Analysis (RCA), and FMEA. Collaborate with R&D, Manufacturing, SCM, and Customer Support to address quality issues and enhance customer satisfaction. Monitor and analyze quality KPIs across plants and ensure consistency in product performance. Liaise with external regulatory bodies, certification agencies, and key clients on quality compliance matters. Ensure timely resolution of customer complaints through CAPA (Corrective and Preventive Action) processes. Lead the evaluation and qualification of new raw materials and vendors from a quality standpoint. Build and lead a high-performing central QA team, mentoring and upskilling regional QA resources. Ensure robust documentation, traceability, and data management in QA & Skills : 1520 years of relevant experience in QA within the Optical Fibre Cable manufacturing industry. Strong knowledge of QA tools, testing methodologies, and telecom/optical cable standards (ITU-T, IEC, ISO, etc. Hands-on experience in handling customer audits and third-party inspections. Excellent leadership, analytical, and communication skills. Proficient in QA software, ERP systems, and data analysis Join Us? Strategic leadership role impacting quality across all manufacturing units. Work with cutting-edge optical fibre technology and telecom infrastructure. Drive organization-wide quality transformation in a growth-focused environment. (ref:hirist.tech) Show more Show less
