Posted:1 day ago|
Platform:
Work from Office
Full Time
Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams.
Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels.
- Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators.
Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts.
Log application issues, assist users with login and access problems, and escalate bugs to technical teams.
Niveshan Technologies
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