Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - Diploma or BSc. in Computer Science, IT, or Electronics. Job Description:- Field Network Helpdesk Responsibilities : Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams. Network Core : Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels. Infra Server Helpdesk Responsibilities : - Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators. Security Helpdesk Responsibilities: Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts. Application Helpdesk Responsibilities: Log application issues, assist users with login and access problems, and escalate bugs to technical teams.
Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - B.Tech/B.E. in Computer Science, Electronics, or Telecommunications. Certifications like CCNA, MCSA are preferred. Job Description:- Field Network L1 Support - Visit field locations to diagnose and resolve LAN and WAN issues. Replace faulty cables or devices. Assist in setting up network endpoints. Network Core L1 Support - Assist in monitoring backbone traffic. Perform basic diagnostics on core switches and routers. Support L2 engineers in troubleshooting. Infra Server L1 Support - Perform routine server maintenance. Apply patche, and monitor server health and performance metrics. Security Helpdesk L1 Support - Update antivirus definitions. Manage basic firewall rules Control user access permissions. Application Helpdesk L1 Support - Provide basic troubleshooting for application errors. monitor application performance Support end-user queries.