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0.0 - 2.0 years
3 - 4 Lacs
Mohali
Work from Office
Seeking a skilled System Administrator to manage and maintain IT infrastructure, ensure network security, perform system upgrades, troubleshoot issues, and support end-users. Must have strong knowledge of servers and networks. Required Candidate profile Candidate should have strong knowledge of servers, networks, OS (Windows/Linux), troubleshooting skills, security practices, and backup systems. Excellent English Communication Perks and benefits Health Insurance
Posted 2 days ago
1.0 years
1 - 2 Lacs
Chennai
Work from Office
Looking For Tech Support Engineer Desktop assembling desktop/laptop OS installation and troubleshooting outlook/o365 configuration printer configuration communication skill English, Malayalam (Mandatory) Experience : 0.6 - 1yr Location : Chennai
Posted 2 days ago
1.0 - 4.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Bulk hirng 4 Windows / Server support / Office 365 / AD / DNS / DHCP any grad / UG with min one years exp in international technical support can apply salary upto 8 LPA Immediate joiners excellnt comms Call / wats app Anisha# 9582261182
Posted 2 days ago
1.0 - 4.0 years
1 - 3 Lacs
Kolkata
Work from Office
Field job involving desktop troubleshooting, configuration of PCs and accessories. Requires basic networking skills: routing, switching, LAN issue resolution. Knowledge of CCTV setup and maintenance is preferred. Willingness to travel a must.
Posted 3 days ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Awdiz Institute - Mumbai's No. 1 Training Institute is hiring for Full time Networking Trainer. As a Networking Trainer, you will be responsible for designing and delivering comprehensive training programs to students, focusing on networking fundamentals, hardware configuration, maintenance, troubleshooting, and best practices. The ideal candidate should have a strong background in networking and hardware technologies along with a passion for teaching and mentoring students. Role: A+/N+ Trainer, CCNA Trainer, MCSA Server Trainer, Cyber Security Trainer Job Responsibility: The Trainer will be responsible for taking batches of Networking which includes A+, N+, OS Software Installations & troubleshooting, Windows and Linux Servers and CCNA Networking. Deliver the content of the structured program in an effective manner according to the lesson plans provided Keep a track of progress of the learners and submit timely information to the management when requested from time to time Developing questions for the purpose of Assignments, Practice Questions, and Test Papers Daily Practice Worksheets etc Complete documentation of program and ensuring the all assessment and training quality. Establish training modules and ensure the understanding of learners with case studies, assessments, and hands-on sessions. Required Key Skills: Have updated knowledge in IT tools and certifications such as A+, N+, and CCNA. MCSE, MCSA, or Linux. Relevant certification is a must. Deep understanding of networking protocols, Windows Server, TCP/IP model, LAN, WAN, Switching, Firewalls, VPNs, Routing, and other hardware and networking concepts. Ability to manage a variety of training formats and learner levels
Posted 3 days ago
3.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Mail Server Support Specialist to join our team at THE RRKS, with 3-6 years of experience in the field. Roles and Responsibility Provide technical support and troubleshoot mail server issues. Configure and manage mail servers to ensure optimal performance. Collaborate with cross-functional teams to resolve complex technical issues. Develop and implement process improvements to enhance efficiency. Conduct regular maintenance and upgrades of mail servers. Ensure compliance with industry standards and best practices. Job Requirements Strong knowledge of email protocols and technologies. Experience with mail server management and administration. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with IT service management frameworks.
Posted 3 days ago
6.0 - 10.0 years
1 - 4 Lacs
Nagpur
Work from Office
Mantaning sever information and procting for other user and antiviral procting for thread. Required Candidate profile server export
Posted 3 days ago
10.0 - 16.0 years
8 - 12 Lacs
Beawar
Work from Office
Ensure the System design, configuration, testing, and rollout of ERP modules. Troubleshooting hardware, software, and network issues Managing IT infrastructure and data security Vendor management for IT hardware, software, and services
Posted 4 days ago
1.0 - 6.0 years
4 - 8 Lacs
New Delhi, Pune, Bengaluru
Work from Office
Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 5 days ago
2.0 - 6.0 years
3 - 6 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call Soumya@8088720040 call indu@7848820046 call aditi@7795311459
Posted 5 days ago
1.0 - 6.0 years
3 - 8 Lacs
Pune, Gurugram, Bengaluru
Hybrid
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call Renuka @7483101122 call suman@7848820047 Call aditi@7795311459
Posted 5 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 misha@7848820042
Posted 5 days ago
1.0 - 6.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support/Service Desk CTC - Up to 4 LPA Fixed (28k In Hand) + Allowances and Incentives 24*7Shifts WFO 5 Days Working 2 Days Rotational Off Contact -HR Jyoti [9784183889]
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Chennai
Work from Office
Dear Candidate, About Company: Image Creative Education is Indias first professionally-managed Multimedia training institute, established in 1996. From the day it was established as an Institute for Multimedia Arts & Graphic Effects (IMAGE), it has been offering highly professional courses in the Design and Media fields. In the 20 plus years, it has grown from strength to strength and has a pan India presence today with over 32 fully operational Digital Media training institutes that have trained over 72,000 students and assisted them in charting a successful career. To know more about us visit: www.image.edu.in | www.imageil.com We are looking for candidates with the following qualifications to join our team as a System Administrator: Educational Qualifications : A Bachelor's degree in Computer Science, Information Technology, Electronics and Communication Engineering, or a related field. Alternatively, candidates with an Associate degree or equivalent practical experience will also be considered. Graduates from other disciplines with strong IT skills and certifications in relevant technologies are encouraged to apply. Technical Knowledge : Strong understanding of operating systems , including Windows Server, Linux, and macOS. Familiarity with networking basics , such as TCP/IP, DNS, DHCP, and firewalls. Basic knowledge of system and network troubleshooting . Skills & Attributes : Eagerness to learn and adapt to new technologies. Strong analytical and problem-solving abilities. Excellent communication and teamwork skills. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Certifications will be considered an added advantage. Job Responsibilities : Assist in the installation, configuration, and maintenance of hardware, software, and networking systems. Monitor system performance and address issues proactively. Provide first-level support for internal IT queries and escalations. Additional Requirements : Candidates must own a bike and be comfortable traveling between three different locations as required on a day-to-day basis. A valid driver's license and a good driving record are essential. * Male Candidates Only Best Regards Lilly R HR - Specialist Ph- 9884017521 IMAGE INFOTAINMENT LTD, Corporate Office,Chennai, INDIA
Posted 6 days ago
0.0 - 5.0 years
3 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Title: Senior Technical support. Location: Bangalore / Chennai / Hyderabad . Department: Technical support Reports To: Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 9686682465 / 7760984460
Posted 6 days ago
0.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory, For More Details HR Smitha@ 9880964847 / 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in Excellent Communication is mandatory Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5.5 LPA Under Graduate /Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift Regards, SMITHA HR TEAM THE JOB FACTORY
Posted 6 days ago
1.0 - 6.0 years
2 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com
Posted 6 days ago
1.0 - 6.0 years
5 - 8 Lacs
Pune, Gurugram
Work from Office
Looking for immediate joiners, Senior Technical Advisor/International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 6 days ago
1.0 - 6.0 years
5 - 8 Lacs
Pune, Gurugram
Work from Office
Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 6 days ago
4.0 - 9.0 years
7 - 8 Lacs
Mumbai, Mumbai Suburban
Work from Office
Key Responsibility Areas (KRAs) 1. Network Administration 50% Manage and monitor LAN, WAN, VPN, and internet connectivity. Configure and troubleshoot firewalls, routers, and switches. Maintain firewall rule sets and access control policies. Coordinate with ISPs and vendors for uptime and resolution. Monitor bandwidth usage and perform traffic analysis. Ensure secure and reliable remote access (VPN/SSL). Ensure compliance of network devices with ISMS and ISO 27001 controls (e.g., logging, auditing, secure configurations). Maintain documentation and access logs as per audit and security requirements. Conduct periodic reviews of network device configurations and logs to ensure compliance. Coordinate with internal audit teams and external auditors during IT infrastructure reviews. Maintain an updated inventory of network assets as required under ISO 27001. 2. Server Administration – 50% Perform user and group management via Active Directory. Manage OS-level updates and antivirus patching. Support backup process monitoring and verification. Perform basic server health checks and diagnostics. Assist with troubleshooting in virtual environments (VMware/Hyper-V). Ensure servers are configured, patched, and monitored in accordance with ISMS and ISO 27001 guidelines. Participate in periodic internal/external IT audits and provide necessary compliance evidence. Maintain access control records and user activity logs for review and audit readiness. Support implementation of security incident response actions as needed. Ensure regular review of user accounts and privileged access in line with ISO 27001 controls. Required Skills & Competencies Network Administration Skills Strong knowledge of TCP/IP, routing protocols, and LAN/WAN architecture Hands-on experience with firewalls (FortiGate, SonicWall), routers, and switches VPN configuration and internet link failover management Familiarity with monitoring tools like PRTG, Zabbix, or SolarWinds Understanding of VLANs, port forwarding, NAT, and DNS/DHCP Manage Data Centre FW, VPN, virtual infrastructure. Server Administration Skills Proficiency with Windows Server and Active Directory environments File system permission and GPO management Windows OS patching and health monitoring Experience with BCP, DR, backup, Restoration. Exposure to Data Centre virtual infrastructure and management. Soft Skills Strong troubleshooting and documentation skills Effective verbal and written communication Ability to prioritize and manage tasks independently Team collaboration and customer service orientation Education: Bachelor’s degree in computer science or a related field, any graduate Experience: 5 to 6 years of Network & Server System administration Strong Technology knowledge of Networking, Systems Servers, Cloud, softwareetc, hardware, and protocols. Strong knowledge of implementing and developing IT Technology best practices, including expert knowledge of security, Logs, storage, data protection, BCP and disaster recovery Setup, protocols. Certification on following will be preferred: CCNA, CompTIA Security+ Microsoft Certified Solutions Expert (MCSE) AWS / Azure Cloud Architect Firewall e.g., Sophos, Fortinetetc Summary This role is structured to support business-critical IT operations with a primary focus on network infrastructure management and secondary responsibilities in server administration , ensuring consistent uptime and secure connectivity. The candidate must also be aware of and support the maintenance of ISMS (Information Security Management System) and ISO 27001 standard security and compliance requirements as part of their responsibilities, including audit readiness, asset documentation, SOPs, Architecture layouts, access control, and secure configuration management.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As a part of NetSparked Infotech, you will play a crucial role in identifying and bidding on relevant projects across various online platforms such as Upwork, Freelancer, Guru, and PPH using company accounts. Your primary responsibility will involve drafting compelling and customized proposals that are tailored to meet the specific requirements of clients. Engaging with clients to understand project scope, negotiating terms effectively, and driving conversion from bid to contract will be essential aspects of your role. Furthermore, you will be expected to manage and optimize the company's profile and accounts on bidding portals to enhance visibility and increase the win rate. Collaboration with internal teams including development, marketing, and finance will be necessary to ensure that proposals are aligned with delivery capabilities and timelines. It will also be crucial to conduct thorough market and competitor research to refine bid strategies and improve success rates. To be successful in this role, you should ideally possess a Bachelor's degree in Business, Marketing, Communications, or a related discipline. Demonstrated experience in online bidding platforms and business development within the specified range of experience is highly desirable. Strong written and oral communication skills in English, along with excellent proposal writing, negotiation, and client relationship management abilities are essential. Moreover, a self-driven attitude with a results-oriented mindset and the ability to manage multiple projects under tight timelines will be key to excelling in this position. Maintaining accurate documentation of bidding activity and generating regular performance reports for leadership review will also form part of your responsibilities.,
Posted 1 week ago
7.0 - 12.0 years
6 - 15 Lacs
Lucknow
Work from Office
Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of hardware, software, and network issues 4. Manage installations, configurations, and updates of operating systems & applications 5. Review and improve documentation in ticketing systems (ServiceNow, JIRA, Zendesk, etc.) 6. Uphold IT best practices and enforce security policies across teams 7. Handle escalations and ensure prompt resolution of complex technical issues 8. Manage hardware inventory, device imaging, and IT asset lifecycle 9. Support and guide the team in basic network troubleshooting (Wi-Fi, VPN, IP configurations) Technical Expertise Required : 1. Proficient in troubleshooting Windows, macOS, and Linux environments 2. Experienced with Microsoft 365, Google Workspace, Outlook, Teams 3. Strong knowledge of Active Directory, account and access management 4. Solid understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) 5. Familiar with enterprise ticketing tools (ServiceNow, JIRA, Freshdesk, Zendesk) 6. Skilled in remote support platforms like TeamViewer, AnyDesk, RDP Leadership & Soft Skills : 1. Excellent English communication skills — both verbal and written (mandatory) 2. Strong team leadership and customer service orientation 3. Proven ability to manage and prioritize a high volume of support requests 4. Analytical, with solid problem-solving capabilities 5. Ownership mindset with a focus on continuous improvement 6. Flexible to work in fast-paced environments with rotating shifts (including nights & weekends) Interested candidates can apply by sharing their resumes at aditi.malpani@triconitsolutions.com
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Noida
Work from Office
• Helpdesk/Technical Support • Troubleshooting • Maintenance of systems • Networking Support • Systems Monitoring and Auditing • Operations Management • Proper configuration and installation of necessary software • Manage office landline services Required Candidate profile • Degree in Computer Science/IT or a related field • Proven experience in IT support, networks and related technologies • Analytical and problem-solving skill • Interpersonal and communication skills
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Manage and troubleshoot hardware, software, and network systems Provide technical support to development teams Perform system updates, backups, and ensure network security Maintain smooth operations of development and testing environments Required Candidate profile 1+ years experience in system administration Strong knowledge of OS, networking, and basic server management Self-driven, enthusiastic with learning attitude Willingness to work on 12 PM – 9 PM shift
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Job Role : Executive - System Admin/ Networking. Role & responsibilities we are looking for employee for our IT team Preferred candidate profile Resolving Tickets within TAT Record all the issues and service request received via phone and mail. Ensure all software installed and definition file updated in all the desktops, laptops Data Management File format conversion, data movement related request handling as per TAT AD User Management Creating, disabling the IDs on same day based on HR Mail. Update the relevant documents on time Daily Monitoring Check Server events, Email Server alert and physical health, take necessary action if any hardware failure / abnormal observed. All network devices except Firewall Daily monitoring and reporting the status of Switches, Router and Link. Hardware Inventory Manually track & update the hardware movement in asset register with immediate effect. Team Bonding Attendance / Flexibility Reporting on time to shift and extending support when required Interested and suitable candidates can apply here or walking directly to the below mentioned venue from 28-Jul-25 to 31-Jul-25 between 11:00 A.M to 04:00 PM Venue: e-care India 2nd Floor BR Complex 27 Woods Road Chennai 2
Posted 1 week ago
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The server support job market in India is robust and constantly growing with the increasing demand for IT infrastructure in various industries. Server support professionals play a crucial role in maintaining and troubleshooting servers to ensure optimal performance and efficiency for organizations.
These major cities are actively hiring for server support roles, offering various opportunities for job seekers in the field.
The average salary range for server support professionals in India varies based on experience and skills. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn up to INR 8-12 lakhs per annum.
In the server support field, a typical career path may progress as follows: - Junior Server Support Engineer - Server Support Engineer - Senior Server Support Engineer - Server Support Team Lead
Advancing in this career path often requires gaining experience, obtaining relevant certifications, and developing strong technical skills.
In addition to server support expertise, professionals in this field are often expected to have or develop the following skills: - Networking fundamentals - Operating system knowledge (e.g., Linux, Windows) - Troubleshooting abilities - Scripting skills (e.g., Python, PowerShell) - Knowledge of virtualization technologies
As you explore server support job opportunities in India, remember to showcase your technical skills, problem-solving abilities, and willingness to learn and adapt in a dynamic IT environment. Prepare thoroughly for interviews by mastering the necessary skills and confidently applying for roles that align with your career goals. Good luck on your job search journey!
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