Hearing Manager

Company Description

TERES is part of a global legal-tech group that provides technology-enabled services for courts, arbitrations, and dispute resolution. We combine cutting-edge AI tools with human expertise to deliver transcription, document management, e-Discovery, e-bundling, and hearing support services. With operations spanning multiple jurisdictions, TERES partners with leading legal institutions to bring efficiency, innovation, and reliability to the dispute resolution ecosystem.

Role Description

The Hearing Manager is responsible for the planning, coordination, and execution of arbitration hearings. This role combines event management expertise with strong operational, technical, and people skills to deliver a seamless and professional client experience.

Key Responsibilities

• Plan and coordinate hearings, including timelines, resources, and AV requirements.
• Oversee setup of AV/IT infrastructure (screens, microphones, recording, hybrid tools).
• Ensure smooth logistics: venue readiness, participant onboarding, scheduling, troubleshooting.
• Manage documents (digital bundles, transcripts, exhibits) securely and efficiently.
• Lead and coordinate AV operators, freelancers, and support staff.
• Act as single point of contact for clients during hearings.
• Maintain compliance with confidentiality, data security, and legal standards.
• Report on hearings, gather feedback, and suggest improvements.

Key Requirements

• Graduate degree in Law, Business, Event Management, or related field (preferred).

• 3–6 years’ experience in event management, arbitration support, or corporate events.

• Exposure to AV/IT setups for professional events is an advantage.

Skills & Competencies

• Event Management: Strong planning and organizational ability.
• Soft Skills: Excellent communication, interpersonal, and hospitality skills.
• People Management: Ability to manage teams, vendors, and freelancers effectively.
• Technical Proficiency: Familiar with AV systems, conferencing platforms, documentation tools.
• Problem-Solving: Calm under pressure with quick decision-making skills.
• Commitment to confidentiality and data security.

What We Offer

• Opportunity to work in a fast-growing legal-tech environment.

• Exposure to global clients and arbitration forums.

• Collaborative, innovative, and supportive culture.

• Growth path into senior leadership roles.