Head of Security

Job Title:

Reports to:

Location:

Experience (in years)

Nature of work:

About Ashoka University

About the Team:

The Operations Team at Ashoka University is driven to efficiently manage and oversee all aspects of campus infrastructure facilities and services. This includes handling the security, dining facilities, transportation services, housing accommodations, maintenance, and repair operations, as well as horticulture services. Our goal is to create a hygienic, safe, and well-maintained environment for the entire Ashoka community.

Role and Responsibilities:

The Head of Security oversees the day-to-day and long-term operations of the Security vertical of the University. They will lead by example as a self-motivated, result-oriented individual to build a culture of service excellence with safety in principle.

This is an exciting and challenging role that ensures Ashoka University maintains its iconic infrastructure and values service quality.

Strategic Vision & Leadership

• Provide long-term vision for all security-related aspects of the University, anticipating future needs and challenges.
• Take ownership for the comprehensive security of students, visitors, staff, and employees.
• Safeguard University property through proactive planning, including robust emergency and crisis management protocols.
• Lead and mentor the security team, fostering a culture of vigilance, professionalism, and continuous improvement.
• Act as the primary liaison for all inter- and intra-departmental security interactions, ensuring seamless coordination.

Security Operations & Technology

• Oversee and manage security management systems, including their automation and integration.
• Possess in-depth knowledge of CCTV operations, Video Management Systems (VMS), and access control systems.
• Develop and deliver comprehensive training on detailed Standard Operating Procedures (SOPs) for all security personnel.
• Direct and monitor the creation and maintenance of essential security records, including Non-Returnable Gate Pass (NRGP) and Returnable Gate Pass (RGP) logs, and other mandatory registers.
• Manage incident reporting, ensuring thorough documentation and follow-up on all security incidents.
• Supervise the monitoring of security cameras and access control systems to identify and address potential threats.
• Ensure the team maintains constant alertness for unusual or abnormal conditions, suspicious activities, and potential security breaches.
• Secure and meticulously maintain all University property.
• Strategically plan for a secure campus by leveraging technology for enhanced security and vigilance.

Stakeholder Engagement & Professionalism

• Build and maintain strong relationships with local Civil Administration and village panchayats to foster a collaborative security environment.
• Maintain control and de-escalate situations effectively under stressful conditions, demonstrating strong conflict resolution skills.
• Promote and display a consistently positive attitude and professionalism towards all University staff, students, parents, visitors, outside agencies, and contractors.

Maintain a high level of confidentiality regarding sensitive records and information about staff, exercising discretion when sharing such information within legal confines.

Qualifications and Skills Required:

Qualifications:

Should have served as a Commissioned Officer in the Armed Forces 10+ years of experience post-retirement

from the Armed Forces, with overall 15-20 years of experience

Skill Sets:

• Strong verbal and written communication skills, with the ability to fluently communicate in both English and Hindi

• Computer literate

• Experienced in framing and implementing security policies and SOPs

• Experience of compliance management and audits

• Should have investigated incidents and prepared reports: RCA and gap addresal

• Knowledge of fire safety management

• Should be experienced in emergency preparedness

• Access control, visitor management and CCTV, process automation

• Training skills, and man-management, and leadership skills