General Manager 📍 Location: Ahmedabad About the Company Our client is an independent five star Business Hotel at a Premier location in Ahmedabad , known for its hospitality and personalized experiences. We are seeking a passionate General Manager to lead the operations and elevate guest experiences for this well established business hotel with 90 Rooms and popular F&B and Events facilities. Role Overview As General Manager, you will be at the helm of this distinguished property, driving operational excellence, maintaining the highest standards of service, and upholding the hotel's legacy. This is an opportunity to shape memorable guest journeys while leading a talented team in a heritage setting. Key Responsibilities Oversee all hotel operations, ensuring seamless coordination across departments. Drive exceptional guest experiences with attention to detail and personalized service. Develop and implement strategies to achieve revenue and profitability targets. Maintain high standards in F&B offerings, events, and property upkeep. Build, mentor, and motivate a dynamic team aligned with the hotel's values. Collaborate with marketing and sales teams to promote the property as a top hospitality destination. Ensure compliance with all regulatory and safety standards. Preferred Candidate Profile IHM Graduate from a reputed Institute with 15-18 years experience in 5 star Hotel environment Proven track record as a Unit Head / similar leadership role in five star hotels. Expertise in F&B operations and guest relations is highly desirable. Strong financial acumen and strategic thinking skills. Excellent communication and team leadership abilities. Experience in Property Upgradation and Renovations would be useful. Show more Show less
Job Title: Director Food & Beverage Location: Suburbs, Delhi-NCR Client: A large Inventory Five-Star Deluxe Hotel, affiliated to an International Hotel Brand. Compensation: 18-24 LPA Range (based on current Package and appropriate increase). About the Client: This prestigious hotel is recognized for its luxurious accommodation, world-class amenities, and exceptional guest services. With a commitment to creating memorable experiences for guests, the hotel offers exquisite dining, personalized services, and a destination of choice for local and international travelers. Role Overview: Director Food & Beverage will head the Department and organise all activities of the F&B Department, including but not limited to the Banquet Operations, Restaurants, Room Service and Bars, active coordination with F&B Production, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. DUTIES & RESPONSIBILITIES Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewards, etc. Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result. Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market. Implement effective controls of food, beverage and labour costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labour expenses. Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability. Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints. Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc. Ensure compliance with all Corporate policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations. Hire, train, supervise, develop, discipline and counsel team members according to Company policies and procedures. Preferred Qualifications & Experience: IHM/BHM - Bachelor's Degree in hospitality management or a related field. Minimum of 12 years of experience in food and beverage management with reputed Hotel Brands. No 2 of larger Inventory Hotels are encouraged to apply. Previously handled F&B Revenues of 30-40 crores pa. Proven track record of handling food and beverage operations in a 5 star hotel environment . Strong understanding of food and beverage operations, including menu design, cost control, and inventory management. Excellent communication, leadership, and team management skills and ability to lead a team . Ability to work effectively under pressure and deliver results in a fast-paced environment. Familiarity with local food and beverage trends and best practices. Show more Show less
Job Title: Director Food & Beverage Location: Mumbai Client: A large Inventory Five-Star Deluxe Hotel, part of a renowned international hotel chain. Compensation: 30-35 LPA Range. About the Client: This prestigious Large Inventory Hotel is recognized for its luxurious accommodation, Extensive Food & Beverage offerings including Fine Dining & Events Venues, world-class amenities, and exceptional guest services. With a commitment to creating memorable experiences for guests, the hotel offers exquisite dining, personalized services, and a destination of choice for local and international travelers. Role Overview: Director Food & Beverage (Excom role) will head the Department and organise all activities of the F&B Department, including but not limited to the Banquet Operations, Restaurants, Room Service and Bars, active coordination with F&B Production, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. DUTIES & RESPONSIBILITIES Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewards, etc. Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result. Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market. Implement effective controls of food, beverage and labour costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labour expenses. Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability. Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints. Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc. Ensure compliance with all Corporate policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations. Hire, train, supervise, develop, discipline and counsel team members according to Company policies and procedures. Preferred Qualifications & Experience: IHM/BHM - Bachelor's Degree in hospitality management or a related field. Minimum of 12 years of experience in food and beverage management with reputed Hotel Brands. Existing F&B Directors OR No 2 of larger Inventory Hotels are encouraged to apply. Strong understanding of food and beverage operations, including menu design, cost control, and inventory management. Exposure to latest Beverage trends, Restaurant positioning/Collaborations/Stakeholder management would be an advantage. Previously handled F&B Revenues of at least 100 crores pa. Proven track record of handling food and beverage operations in a 5 star hotel environment . Excellent communication, leadership, and team management skills and ability to lead a team . Ability to work effectively under pressure and deliver results in a fast-paced environment. Familiarity with local food and beverage trends and best practices. Show more Show less
Client : A prestigious International Hospitality Brand with a strong presence in India, known for its commitment to delivering exceptional Guest Experiences. Job Title : Hotel Manager Location: Mumbai Reports to : Cluster General Manager Overview : The Hotel Manager will lead and manage the day to day Operations of a Large Inventory Five Star Deluxe Hotel in Mumbai. As a part of a renowned international hospitality brand, you will have the opportunity to be the strategic business leader of the property operations and manage a large inventory hotel, ensuring exceptional guest experiences and maintaining the highest standards of service and luxury. Directly responsible for Food and Beverage/Culinary, Front Office, Housekeeping, Fitness Center, Security/Loss Prevention, Engineering. Direct reports will include Executive Committee members and department heads. Reports to General Manager. Responsibilities: Oversee and manage all hotel operations to ensure the highest levels of guest satisfaction and service excellence. Develop and implement strategic plans to achieve financial targets and operational goals. Lead and inspire a diverse team of hospitality professionals, fostering a culture of excellence, collaboration, and continuous improvement. Ensure adherence to brand standards, policies, and procedures, maintaining the hotel's reputation for delivering unparalleled luxury experiences. Develop and maintain strong relationships with guests, suppliers, and partners to enhance the hotel's reputation and drive business growth. Monitor and analyse financial and operational performance, implementing corrective actions and initiatives as necessary. Drive innovation and constantly seek opportunities to enhance the guest experience and improve operational efficiency. Collaborate with other departments and stakeholders to ensure seamless coordination and integration of hotel services. Uphold high standards of cleanliness, safety, and security throughout the hotel premises. Stay updated with industry trends and best practices, implementing relevant strategies to maintain the hotel's competitive edge. Requirements: IHM Graduates preferably with a MT background with at least 15+ years of experience in prestigious Five Star Hotels with large Inventory and extensive F&B Operations. Previous experience as Director of Operations, Executive Assistant Manager, EAM F&B or Hotel Manager in reputed Five Star hotels is strongly preferred. Proven track record of successfully managing hotel operations, achieving financial targets, and delivering exceptional guest experiences. Excellent leadership and interpersonal skills, with the ability to motivate and inspire teams to achieve outstanding results. Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviour in all interactions with guests and employees. Strong business acumen and the ability to make strategic decisions that drive revenue growth and operational efficiency. Exceptional communication and negotiation skills. Solid understanding of luxury hospitality standards, trends, and best practices. Strong problem-solving and decision-making abilities, with the capacity to handle complex situations and resolve issues promptly. Flexibility to work in a fast-paced environment and adapt to changing priorities. Show more Show less
Job Title: Business Head (Food & Beverage Retail) Location : New Delhi Client : One of India's leading Services & Infrastructure Conglomerates with interests in Retail, Urban Infrastructure, Airport Development, Services Business etc Position Summary: Lead the Operations of the Company and be responsible for P&L of this Vertical alongwith all elements of Management – Operations, Manpower, Costs, Hygiene and Safety, Purchase (both Capex and Operational cost), Accounting and Governance Standards and deliver top class business results in terms of Revenues, Profits, Growth. Responsibilities : KPIs Revenues - Turnover, Average Transaction Value (ATV), outlet wise sales Profits - P&L, Gross margin, Manpower cost, Cost of Goods Sold (COGS), revenue share, brand franchise fees, Pricing Growth - Growth strategy for each outlet and at terminal level, outlet sales mix, new formats/brands,penetration growth, market share, complaint handling People Management - % positions filled, key positions fill rate, attrition, people costs, industrial harmony, training and development Capex - Budgeting process and approvals,cost overrun, alternate vendor development, process management Food safety and hygiene - FSSAI compliance, safety audits, training, visisbility of safety measures on the floor, equipment compliances Accounting and governance - Internal audit compliance, statutory audit compliance, board direction and guidelines complaiance, COBC compliance, Ethics compliance, HR policy compliance Preferred Qualifications & Experience : Graduate in Hotel Management from a Leading Institute MBA would be an added advantage 15-20 years of experience with leading F&B/QSR/Restaurant brands (International/Indian) with at least 3 years of leadership experience (P&L responsibility with multi-location team handling). Travel F&B Retail experience across multiple locations would be an added advantage. The role calls for an active individual , willing to travel extensively and must possess good relationships with major brands in F&B/QSR space. Show more Show less
Job Title : Director of Finance About the Company: We are hiring on behalf of our client, a leading international hospitality brand, renowned for its hotels and resorts across South Asia and beyond. This opportunity is for their five-star property located in a central location in Mumbai , a symbol of elegance, sophistication, and exceptional guest experiences. Salary Budget: 35 to 40LPA Position Summary: The Director of Finance will play a pivotal leadership role in managing the hotel’s overall financial operations. You will oversee all aspects of finance and accounting, driving strategic initiatives to ensure the property’s financial health and long-term profitability. Reporting directly to the General Manager, you will be a key business partner to the leadership team and corporate stakeholders. This role demands a proactive and results-driven finance leader who thrives in a fast-paced, luxury hospitality environment Key Responsibilities: Financial Strategy and Planning: Develop and implement financial strategies aligned with the hotel’s business goals. Create long-term and short-term financial plans to drive growth and profitability. Lead the budgeting and forecasting processes, ensuring they reflect both current performance and market conditions. 2.Financial Management and Reporting: Oversee all financial reporting activities, ensuring accuracy and compliance with both internal and external standards. Prepare monthly, quarterly, and annual financial statements and reports for management and ownership. Conduct financial analysis, including profitability analysis, cost control, and variance analysis, to help the management team make informed decisions. 3.Cash Flow Management: Monitor cash flow, ensuring sufficient liquidity to meet operational needs. Optimize working capital and manage capital expenditures to ensure efficient use of funds. Lead the management of hotel bank accounts and financial institutions to ensure the smooth functioning of daily operations. Internal Controls and Compliance: Establish and maintain robust internal controls to safeguard hotel assets and ensure financial integrity. Ensure compliance with local tax laws, industry regulations and company policies. Work closely with auditors during internal and external audits, implementing recommended improvements. 5.Team Leadership and Development: Lead, mentor and develop the finance team, ensuring high performance and professional growth. Manage staffing needs and provide training on financial policies and best practices. Create a positive, results-driven environment within the finance department. 6.Cost Control and Profitability: Monitor operational costs and recommend cost-saving initiatives to improve profitability without compromising on service quality. Work closely with other departments to review and control expenses, analyze variances and identify opportunities for cost reduction. 7.Owner/Investor Relations: Provide financial insights and reports to ownership or investors. Participate in meetings with ownership to review the financial health of the hotel and discuss strategic goals. Develop financial models and forecasts to support potential investment decisions or business expansions. 8.Risk Management: Identify financial risks and work to mitigate them. Ensure appropriate insurance and risk management policies are in place. Preferred QUALIFICATION & EXPERIENCE: Qualification: Chartered Accountant (CA) Experience: Minimum 12+ years of post-qualification experience, including at least 2 years in a senior role with a reputed five-star hotel. Proven experience with financial management in a hotel environment, including budgeting, forecasting, financial reporting, and control. Leadership Skills : Ability to lead and manage a finance team effectively, motivating them to achieve both individual and collective goals. Financial Acumen : Strong understanding of financial analysis, financial planning, cash flow management, and cost control in a hotel setting. Technical Proficiency : Advanced knowledge of accounting software, Microsoft Excel, and financial modeling. Experience with hotel-specific financial systems (e.g., Opera, Micros, Sun or similar) is a plus. Strategic Thinking : Ability to think strategically and provide financial insights that align with the hotel’s long-term goals. Problem-Solving Skills : Ability to analyze complex financial data, identify issues, and develop actionable solutions. Communication Skills : Strong verbal and written communication skills, capable of presenting financial data to senior management, ownership, and other stakeholders. Attention to Detail : High degree of accuracy in financial reporting and analysis. Negotiation Skills : Ability to negotiate financial terms with suppliers, service providers, and other third parties. Show more Show less
Chief Engineer – 200 Room Five-Star Hotel 📍 Location: Mumbai 📝 Reports To: General Manager About the Company: We are hiring on behalf of our client, a leading International Hospitality brand, renowned for its Hotels and Resorts. This opportunity is for their five-star property located in a central location in Mumbai , a symbol of elegance, sophistication, and exceptional guest experiences. About the Role As the Chief Engineer , you will be responsible for overseeing the Engineering, Maintenance, and Sustainability efforts to ensure seamless operations, safety, and compliance with brand and regulatory standards. This is a hands-on leadership role requiring you to be actively involved in day-to-day operations while also driving strategic improvements. Key Responsibilities ✔️ Lead by example , working closely with the engineering team to troubleshoot and resolve technical issues in real time ✔️ Oversee all engineering and maintenance activities , ensuring smooth hotel operations ✔️ Develop and implement preventive maintenance programs for HVAC, electrical, plumbing, and other critical systems ✔️ Ensure compliance with local regulations, brand standards, and safety protocols ✔️ Manage capital projects, renovations, and upgrades , ensuring timely execution with minimal guest disruption ✔️ Drive energy efficiency and sustainability initiatives to optimize resource usage ✔️ Mentor and train the engineering team, ensuring a high level of technical competency and service readiness ✔️ Work closely with other departments to proactively identify and resolve maintenance issues before they impact guest experience What We’re Looking For 🔹 Education : Degree in Engineering (Mechanical/Electrical preferred) 🔹 Experience : 12-15 years experience in Hotel Engineering, with at least 2-3 years in a Managerial role as HOD or No 2 in a 5-star or upscale hotel 🔹 Hands-On Approach : Willingness to personally oversee and resolve operational challenges 🔹 Skills : Strong leadership, problem-solving, and project management abilities 🔹 Expertise : Proficiency in hotel engineering systems, energy management, and regulatory compliance 🔹 Mindset : A proactive, solution-driven approach with a willingness to get involved on the ground Show more Show less
Job Title: National Head of Sales Location: Corporate Office, Kolkata About the Company: We are hiring on behalf of a reputed and expanding Hospitality Group that operates a portfolio of Luxury and Upscale Resorts and Hotels across North East India and other key leisure destinations . With a legacy of delivering authentic and immersive hospitality experiences, the group currently manages 9 operational properties and is on an exciting growth trajectory with 7 more hotels in the pipeline . Known for pioneering hospitality in emerging markets, the brand has established itself as a leader in the Luxury Leisure segment . About the Role: We are seeking an accomplished and driven National Head of Sales to lead the Sales function for the Group from their Corporate Office in Kolkata . This role calls for a seasoned professional with multi-property sales leadership experience , particularly in resort and leisure-focused hospitality brands . The ideal candidate will have a take ownership of the Company’s Revenue Targets , Contracting and Business Development across Inbound, Leisure, Corporate and Wedding Segments . This is a key leadership opportunity for someone passionate about growing a prominent hospitality brand’s commercial success in existing and emerging markets. Key Responsibilities: Develop and drive overall sales strategies to maximize revenue and market share across the hotel portfolio. Take ownership of revenue budgets and deliver on financial targets. Build, manage, and grow relationships with DMCs, travel agents, inbound operators, wedding planners , and corporate partners. Lead contracting processes across leisure, inbound, and group segments. Collaborate closely with Revenue and Marketing teams to align on pricing strategies and promotional campaigns. Identify and develop new source markets both within India and internationally. Represent the brand at trade fairs, roadshows, and industry networking events. Lead and mentor a team of sales professionals spread across locations at Regional Offices. Provide regular updates and performance reports to the leadership team. Preferred Qualifications & Experience: 15+ years of experience in Hotel Sales , ideally with upscale Resort/ Leisure-focused Hospitality Groups . Proven success in Multi-property/ National Sales leadership roles with full Revenue budget ownership . Expertise in Leisure, Inbound, Weddings, and DMC segments. Strong industry relationships across India and key international source markets. Strategic thinker with strong execution skills and team leadership experience. Willingness to travel extensively.
Position: General Manager Location: North East India (Well known Leisure Destination) Company : Our Client is a reputed and expanding Hospitality Group that operates a portfolio of Luxury and upscale Resorts and Hotels across North East India and other key leisure destinations . With a legacy of delivering authentic and immersive hospitality experiences, the group currently manages 9 operational properties and is on an exciting growth trajectory with 7 more hotels in the pipeline . Known for pioneering hospitality in emerging markets, the brand has established itself as a leader in the Luxury Leisure segment . Role Overview : As General Manager, you will be at the helm of this distinguished property, driving operational excellence, maintaining the highest standards of service, and upholding the hotel's legacy. This is an opportunity to shape memorable guest journeys while leading a talented team to attain desired levels of Profitability. We are seeking an experienced and dynamic General Manager to lead and manage an Upscale Hotel with 55 Rooms in a picturesque and well known Leisure Destination in North East India. The ideal candidate will have a passion for the Hospitality Industry and a strong track record of success in managing high-end properties with a strong F&B presence thru Banqueting, MICE and Destination Weddings. Should have managed P&L of 35-40 Crore top line. Key Responsibilities: Guest Experience Excellence: Ensure the highest standard of personalized services, creating memorable experiences for each guest. Team Leadership: Lead and inspire a dedicated team to deliver exceptional service, maintaining a positive and collaborative work environment. Curated Experiences: Develop and oversee unique and tailor-made Guest Experiences. Relationship Building: Build and maintain strong relationships with guests, fostering loyalty and repeat business. Public Relations: Implement effective PR strategies to enhance the resort's image, collaborating with media and influencers to amplify its presence. Financial Management: Oversee budgeting, financial reporting, and cost control measures to ensure profitability while maintaining high-quality standards. Preferred Qualifications & Experience : IHM/Bachelor's degree in Hospitality Management or related field. 15 years experience in Upscale Leisure Hotels Proven track record in managing high-end Resorts preferably in a Leisure / Remote Location. Past GM or Resort Manager experience in Upscale Resort Management Should have Managed high-end properties with a strong F&B presence thru Banqueting, MICE and Destination Weddings. Should have managed P&L of INR 35-40 Crore top line. Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and Sales Plan and Capital Budget. Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Exceptional interpersonal and communication skills. Strong leadership abilities with a hands-on approach. Established network and relationships within the Hospitality industry. Financial acumen and proficiency in budget management. Ability to thrive in a fast-paced, high-pressure environment in a Remote location. Exceptional problem-solving skills.
Job Title : Executive Housekeeper Location : Jaipur About the Company: Our Client is a leading hospitality brand and Five-Star Deluxe Hotel with extensive Banqueting and MICE facilities. About the Role: The Executive Housekeeper will be responsible for maintaining the highest standards of cleanliness, organization, and guest satisfaction across the property, including rooms, public areas, and event spaces. Responsibilities: Housekeeping Operations Management: Oversee all aspects of housekeeping operations , ensuring alignment with the brand's standards. Develop and implement cleaning schedules for guest rooms, public spaces, and Banquet/Events/MICE facilities. Maintain optimal inventory of supplies and ensure cost-effective procurement. Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance. Team Leadership: Lead, train, and mentor a diverse housekeeping team, fostering a culture of excellence and collaboration. Set and monitor team performance goals to ensure high productivity and guest satisfaction. Identify and develop potential team members for leadership roles. Collaboration & Coordination: Work closely with the Banquet, Events, and Front Office teams to ensure seamless operations for MICE and social events. Collaborate with the Engineering department to address maintenance issues promptly. Sustainability & Compliance: Uphold the brand's commitment to sustainable practices by implementing eco-friendly housekeeping processes. Ensure compliance with all health, safety, and hygiene standards as per local and international guidelines. Guest Experience: Address guest concerns related to housekeeping promptly and effectively. Monitor and respond to guest feedback to continually enhance service quality. Qualifications: Bachelor's degree in Hotel Management or a related field. Required Skills: 10-14 years of Housekeeping experience in five-star deluxe hotels with large-scale Banqueting and MICE operations. 2 years as Department Head or No 2 (of a large Operation) in Housekeeping. Preferred Skills: Past Experience in Hotels with extensive Convention/Banqueting/Events spaces. Good knowledge of Landscaping and Horticulture would be an advantage. Strong leadership and interpersonal skills with the ability to manage and inspire large teams. Proficiency in housekeeping management software and operational reporting. Excellent communication skills, with a guest-centric mindset.
Job Title: General Manager – Security & Vigilance Client : One of India's leading Services & Infrastructure Conglomerates with interests in Airline, Retail, urban infrastructure, Airport Development, Services Business etc Salary Budget : 35L - 40 LPA Position Summary: To Lead the Security function at the Airport and ensure effective implementation of Security processes and procedures in compliance to all statutory and regulatory requirements; Assess & mitigate any security risks and establish safe environment at the airport premises Responsibilities: Adherence to Project Management Schedule for Launch of Airport Operations with all Security compliances, processes & procedures in place. Creating & Establishing of all the relevant manuals & SOPS wrt Security & Vigilance . Strategize, Plan and implement Security strategies for the airport with an objective of making the airport a benchmark in the global aviation industry and also ensuring efficient & uninterrupted airport operations Ensure compliance to all statutory and regulatory requirements Security audit findings & corrective actions taken to plug the same Stakeholder Management - Maintain a high level of stakeholder engagement with Regulatory/Govt. agencies like CISF, DGCA, local police, Immigration, AAI and Customs etc. Ensure efficient performance of Aviation Security and landside security functions including AVSEC Training. Ensure all passenger complaints related to security including those pertaining to Baggage thefts, Theft from Baggage, Lost & Found etc are investigated and addressed appropriately Emergency Planning, Preparedness & Handling including response to any security threats (internal & external) in line with ICAO, DGCA guidelines. Staffing and Capability building of Security & Vigilance team. Ensure Efficient Crowd Management & Vehicular Traffic Management . External Interactions : Ministry of Civil Aviation (MOCA) Directorate General of Civil Aviation (DGCA); International Civil Aviation Organization (ICAO) Bureau of Civil Aviation Security (BCAS) Airports Authority of India (AAI) Other regulatory & enforcement agencies like Police, RTO, Intelligence Internal Interactions: Leadership Team & all associated departments of the Organisation Operations Team CEO / Business Chairman/ Group Holding Board Financial Dimensions Effective Management of Department Budget Monitor and arrest Revenue Leakage in various departments . QUALIFICATIONS • Masters/ Bachelor’s Degree from a leading University or any similar professional Diploma /Degree with specialization in Security/ Investigation/ Intelligence. RELEVANT EXPERIENCE Minimum of 20 years of experience which includes managing the security operations of a large government establishment (Police/ Defence/Para Military) OR business organization OR an international airport . Should have well established contacts with State & Central level govt. agencies/ senior personnel. Knowledge of ICAO Regulations, International conventions on security and parallel Indian Laws, and current developments in aviation security would be an added advantage. Ability to identify and build a robust team and mentor them. Ability to establish and maintain good work relationships with various stakeholders like government officials and agencies, concessionaires, employees and the general public. Aviation security background with a sound professional track record will be an added qualification. Candidates having working experience in Maharashtra will be an added advantage.
As the General Manager for our esteemed client's hotel in Dehradun, you will play a pivotal role in driving operational excellence, maintaining top-notch service standards, and upholding the legacy of the property. This is a remarkable opportunity to influence exceptional guest experiences while leading a skilled team towards achieving profitability goals. We are looking for a seasoned and dynamic General Manager to oversee a hotel boasting 50+ rooms in the scenic city of Dehradun. The ideal candidate should exhibit a deep passion for the Hospitality Industry and a proven track record of success in Food and Beverage/Catering, coupled with prior experience as a Hotel Manager or General Manager in locations like Dehradun, Rishikesh, Mussoorie, or Haridwar. Key Responsibilities: - Elevate Guest Experience: Ensure personalized services of the highest standards, crafting memorable experiences for each guest. - Inspire Team Leadership: Lead and motivate a dedicated team towards providing exceptional service, fostering a positive and collaborative work environment. - Drive guest satisfaction, revenue growth, and operational efficiency. - Cultivate Relationships: Establish and nurture strong guest relationships to encourage loyalty and repeat business. - Financial Oversight: Manage budgeting, financial reporting, and cost control strategies to enhance profitability while upholding quality standards. Preferred Qualifications & Experience: - IHM/Bachelor's degree in Hospitality Management or a related field. - 12-15 years of experience in upscale/midscale Hotels. - Previous experience as a Hotel Manager/General Manager in Dehradun, Rishikesh, Mussoorie, or Haridwar. - Proficiency in F&B and Catering operations, ensuring excellence in dining experiences. - Effective interpersonal and communication skills. - Strong leadership qualities with a hands-on management style. - Financial acumen and expertise in budget management.,
Job Title : Director of Sales & Marketing Location: Goa Salary Range : 30-35 LPA Client : Our Client is a premier Upscale Hotel headquartered in Goa, with a 200 Room inventory and annual topline of ₹100+ crores. The property is a sought-after destination for Destination Weddings, MICE, and Leisure travellers . Position Summary: We are currently seeking a dynamic and results-driven Director of Sales & Marketing to head the Pan India Sales Team . The position will be based at Goa . Experience in selling Upscale hotels in Goa , especially for Weddings, MICE, and FITs is preferred. The ideal candidate will have a proven ability to lead Remote Sales Teams and efficiently manage OTA channels . This role will involve periodical travel to our Sales Offices, client meetings, and trade-related events across the country. Key Responsibilities: Lead the National Sales & Marketing function across India. Strategize and drive revenue through Weddings, MICE, Leisure, and Corporate segments. Manage a geographically distributed sales team across major cities. Strengthen OTA partnerships and optimize online business channels. Collaborate with leadership to align brand positioning and pricing strategy. Represent the brand at industry events, client meetings, and roadshows. Preferred Experience: 15 years of relevant experience in Sales & Marketing with Reputed Hotels in Leisure Segment. Strong understanding of Goa’s Hospitality Market and national sales dynamics. Prior success in driving business from metros like Mumbai, Delhi, and Bangalore to Leisure Destinations like Goa. Proven leadership in managing large, remote teams and delivering consistent growth. Excellent interpersonal, negotiation, and strategic planning skills. Willing to be based out of Goa, with flexibility to travel as required.
Job Title: Executive Sous Chef Company : A client of Strategic Management Alliance is seeking a skilled and passionate Executive Sous Chef to join the Kitchen Team for a landmark 100 Room Luxury Heritage Hotel located in a well-known Tier 2 city in Central India . Salary Range : 12-15LPA About the Property: This iconic Hotel blends regal Heritage with modern Hospitality and offers the following Dining Options : 🍽️ Speciality Restaurants – Italian, Indian, and Oriental Fine Dining ☕ All-Day Dining Coffee Shop 🎉 Banqueting Facilities – Hosting social, corporate, and wedding events with elegance Key Responsibilities: Support the Culinary Director in managing all kitchen operations Lead multi-cuisine teams across fine dining, all-day dining, and banqueting Maintain high culinary standards in taste, presentation, and hygiene Innovate and contribute to menu planning and execution Manage food costs, inventory, and vendor relations Drive staff training and operational excellence Preferred Qualifications & Experience : 8–10 years of Kitchen Management experience in a Senior Culinary role with good expertise in CONTINENTAL Cuisine and well versed in multiple cuisines , preferably in a Reputed Upscale/Deluxe hotel . Existing Sous Chef or Executive Sous Chef candidates with relevant experience are welcome to apply. A degree in Culinary Arts or IHM is preferred. Strong leadership and Team Management skills, with the ability to motivate and inspire a team of culinary professionals.
Client : Chain of Domestic Mid Segment Resorts Our client is adding to its existing portfolio of Hotels in various Leisure Destinations. Job Title : Resort General Manager ( for a Wildlife Property in Karnataka ) We are currently seeking a highly motivated Resort General Manager to lead a Wildlife Resort property in Karnataka with 50 keys, which offers a unique blend of comfort, relaxation, wildlife and natural beauty. Salary : 12L + Accomodation Role and Responsibilities: · Oversee all aspects of Resort Operations, ensuring the highest standards of service delivery, guest satisfaction, and financial performance. · Lead a team of dedicated professionals, providing guidance, coaching, and support to maximize their potential and foster a positive work environment. · Develop and implement strategies to drive revenue growth, increase occupancy rates, and improve profitability. · Establish and maintain strong relationships with guests, vendors, and local authorities to ensure seamless operations and adherence to regulatory requirements. · Monitor and control expenses, budgets, and financial reports, taking appropriate action to achieve financial targets. · Implement and enforce policies, procedures, and quality standards to maintain a safe, secure, and comfortable environment for guests and employees. · Collaborate with marketing and sales teams to develop and execute effective promotional campaigns, driving brand awareness and attracting new customers. · Stay updated with industry trends, market conditions, and competitive landscape to identify opportunities for innovation and improvement. Qualifications and Experience: · IHM / Bachelor's degree in Hotel Management from a reputed institute. · A minimum of 10 years of progressive experience in the hospitality industry , with at least 2 years in a leadership role as GM/Unit Head or Operations Manager. · Past experience in handling Operations of Leisure Hotels in Remote destinations is preferred. · Exceptional leadership and Interpersonal skills, with the ability to inspire and motivate a diverse team. · Strong business acumen and demonstrated ability to drive financial results. · Excellent communication and negotiation skills, with fluency in English. Knowledge of local languages would be an advantage. · Proven track record in delivering outstanding guest experiences and maintaining high levels of customer satisfaction. · Sound knowledge of hotel operations, revenue management, and industry best practices. · Familiarity with local regulations and ability to navigate the legal framework. · A proactive and result-oriented mindset with a strong focus on continuous improvement.
Job Title : Head of Human Resources Location : Corporate Office, New Delhi Client: The Company partners with Governments, Businesses, and Leaders to deliver scalable and sustainable solutions. Focusing on Human Development, Inclusive Growth & Resilience, and Good Governance, they create value for their clients and communities to achieve economic growth & social equity. Headquartered in India with various international offices, the Company offers a range of integrated, innovative, and high-quality Consulting Services across various sectors . It employs 1,200 professional staff and over 1,000 empanelled consultants comprising of- economists, chartered accountants, sociologists, public sector experts, educationists, urban planners, architects, environmentalists, scientists, and project and programme managers -working on various projects spread across the globe in different locations. The Company partners with multilateral and bilateral agencies, governments, corporates and not-for-profit entities in anchoring development agenda for sustained and equitable growth. Position Summary: Head of Human Resources role for the Organisation requiring business acumen, knowledge and experience to take ownership of all HR systems, policies and procedures and cultural sensitivity to attract, develop and retain good talent across a diverse and multi-disciplinary workforce nationally and internationally. Talent Acquisition, Talent Management and Organisation Development would form an important part of the KRAs. You can expect A purpose-filled workplace that values entrepreneurial mindset, accountability, and collaboration; A committed leadership team that prioritizes equity, wellness, and innovation and Professional growth opportunities. Key Responsibilities: Strategy & Leadership Create and execute a people strategy aligned with our organization’s long-term goals and evolving requirements. Serve as a thought partner to the leadership team for talent acquisition, talent management and Development, for strengthening culture, process automation and cost optimisation. Cultivate a strong, inclusive organizational culture across geographically and functionally diverse teams. Lead HR Global operations with focus on enhancing integration, collaboration and knowledge sharing across our international offices. Talent Acquisition & Employer Branding Lead the talent acquisition strategy from workforce planning to hiring with a strong focus on turnaround time and quality of hires. Lead thoughtful, equitable hiring practices that reflect our values and attract top-tier talent. Manage critical leadership hiring independently Develop talent pipeline based on current and future skill requirements. Build technology-enabled hiring solutions with focus on creating talent database Partner with communication team and leadership to enhance employer brand visibility. Develop campus engagement plans and strategic partnerships with reputed universities and colleges. Talent Management & Growth Build future-ready leadership development, career progression, and internal mobility pathways. Evolve our onboarding and exit journeys to be deeply intentional and reflective of our ethos. Performance & Engagement Rethink performance management as a tool for growth, feedback, and trust-building. Champion initiatives that promote engagement, psychological safety, and well-being. Create opportunities for learning, reflection, and continuous improvement at all levels. People Operations & Compliance Oversee HR operations, compensation, benefits, and policies. Ensure compliance with labour laws and ethical standards across all locations. Leverage data to drive decisions on workforce trends, and engagement. Culture Embed diversity, equity, inclusion, and belonging into every aspect of our people practices. Strengthen our culture and values. Who You Are Strategic & Visionary: You connect dots, see around corners, and translate values into action. Operationally Strong: You bring structure to systems and simplify without diluting impact. Mission-Aligned: You believe in the power of people to create change—and want to be part of that journey. Qualifications & Experience Post Graduation in HR , Organizational Development, Psychology, or related field. 18-20 years of experience (with at least 10-12 years of progressive HR leadership experience), ideally in Consulting, Non Profit, Social Enterprise, or Impact-Driven Organizations. Proven ability to lead HR teams and drive Organizational Culture across Complex, Structures. Deep knowledge of HR best practices, labour law, and employee engagement strategies. Experience in high-growth or scaling environments is a strong advantage.
Job Title: Director of Sales & Marketing Location : Mumbai Reports To : General Manager About The Company : Our Client is a Five Star Business Hotel near Mumbai airport; part of a renowned International Hotel Chain with a significant presence in India. About The Role : As Sales & Marketing Director you’ll develop and implement strategies to ensure Revenue and Room Night Sales Goals are achieved, Sales and Marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. Key Responsibilities: People Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR elated actions where needed Drive a great working environment for teams to thrive – connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel Guest Experience Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Responsible Business Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquiree Identify improvements to marketing activities and overall hotel sales performance and work with other departments Ad-hoc duties – unexpected moments when we have to pull together to get a task done Preferred Qualifications & Experience: Bachelor's Degree in Business Administration, Marketing, or a related field. An MBA would be an added advantage. Proven track record of at least 15-18 years in Sales and Marketing roles within the Hospitality Industry, including past experience in a Leadership position (overseeing Sales and Marketing/Marcom). Extensive knowledge of the Mumbai / Western India market, with a strong network of industry contacts. Good exposure to MICE Sales. Demonstrated success in developing and executing Sales and Marketing Strategies to drive revenue growth and achieve business objectives. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Strong analytical and problem-solving abilities, with the capacity to interpret market trends and consumer insights to drive strategic decision-making. Exceptional communication and negotiation skills, with the ability to build and maintain relationships with diverse stakeholders. Proficiency in using CRM systems, digital marketing tools, and other relevant software.
Job Title: Director of Sales & Marketing Location : Mumbai Reports To : General Manager About The Company : Our Client is a Five Star Business Hotel near Mumbai airport; part of a renowned International Hotel Chain with a significant presence in India. About The Role : As Sales & Marketing Director youll develop and implement strategies to ensure Revenue and Room Night Sales Goals are achieved, Sales and Marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. Key Responsibilities: People Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR elated actions where needed Drive a great working environment for teams to thrive connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel Guest Experience Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIPs, large groups, and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Responsible Business Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or green and use information to gain new business opportunities Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity Raise the awareness and reputation of your hotel and the brand locally occasionally acting as hotel representative for media related enquiree Identify improvements to marketing activities and overall hotel sales performance and work with other departments Ad-hoc duties unexpected moments when we have to pull together to get a task done Preferred Qualifications & Experience: Bachelor&aposs Degree in Business Administration, Marketing, or a related field. An MBA would be an added advantage. Proven track record of at least 15-18 years in Sales and Marketing roles within the Hospitality Industry, including past experience in a Leadership position (overseeing Sales and Marketing/Marcom). Extensive knowledge of the Mumbai / Western India market, with a strong network of industry contacts. Good exposure to MICE Sales. Demonstrated success in developing and executing Sales and Marketing Strategies to drive revenue growth and achieve business objectives. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Strong analytical and problem-solving abilities, with the capacity to interpret market trends and consumer insights to drive strategic decision-making. Exceptional communication and negotiation skills, with the ability to build and maintain relationships with diverse stakeholders. Proficiency in using CRM systems, digital marketing tools, and other relevant software. Show more Show less
Client : Chain of Domestic Mid Segment Resorts Our client is adding to its existing portfolio of Hotels in various Leisure Destinations. Job Title : Resort General Manager ( for a Wildlife Property in Karnataka ) We are currently seeking a highly motivated Resort General Manager to lead a Wildlife Resort property in Karnataka with 50 keys, which offers a unique blend of comfort, relaxation, wildlife and natural beauty. Salary : 12L + Accomodation Role and Responsibilities: · Oversee all aspects of Resort Operations, ensuring the highest standards of service delivery, guest satisfaction, and financial performance. · Lead a team of dedicated professionals, providing guidance, coaching, and support to maximize their potential and foster a positive work environment. · Develop and implement strategies to drive revenue growth, increase occupancy rates, and improve profitability. · Establish and maintain strong relationships with guests, vendors, and local authorities to ensure seamless operations and adherence to regulatory requirements. · Monitor and control expenses, budgets, and financial reports, taking appropriate action to achieve financial targets. · Implement and enforce policies, procedures, and quality standards to maintain a safe, secure, and comfortable environment for guests and employees. · Collaborate with marketing and sales teams to develop and execute effective promotional campaigns, driving brand awareness and attracting new customers. · Stay updated with industry trends, market conditions, and competitive landscape to identify opportunities for innovation and improvement. Qualifications and Experience: · IHM / Bachelor's degree in Hotel Management from a reputed institute. · A minimum of 10 years of progressive experience in the hospitality industry , with at least 2 years in a leadership role as GM/Unit Head or Operations Manager. · Past experience in handling Operations of Leisure Hotels in Remote destinations is preferred. · Exceptional leadership and Interpersonal skills, with the ability to inspire and motivate a diverse team. · Strong business acumen and demonstrated ability to drive financial results. · Excellent communication and negotiation skills, with fluency in English. Knowledge of local languages would be an advantage. · Proven track record in delivering outstanding guest experiences and maintaining high levels of customer satisfaction. · Sound knowledge of hotel operations, revenue management, and industry best practices. · Familiarity with local regulations and ability to navigate the legal framework. · A proactive and result-oriented mindset with a strong focus on continuous improvement.
Job Title: Expat ITALIAN CHEF (Chef De Cuisine) Location: New Delhi Company: A prestigious International Hospitality Brand with a strong presence in India, known for its commitment to delivering exceptional Luxury experiences and Cuisine. About Us: Join the Culinary team at one of the most prestigious Luxury Hotels in New Delhi , which is also a successful Food & Beverage destination. The Hotel is part of an internationally renowned hotel chain. We are looking for a talented and passionate Expat Italian Chef to lead the Italian / Mediterranean cuisine offerings . Responsibilities: As an Expat Italian Chef, you will be responsible for: Culinary Expertise: Showcasing your deep understanding of Italian cuisine, ensuring authentic flavors and exceptional quality in every dish. Team Collaboration: Collaborating effectively with our culinary team to maintain high standards and ensure seamless kitchen operations. Guest Satisfaction: Understanding and exceeding guest preferences, providing memorable dining experiences, and handling special requests with finesse. Creativity: Bringing your creative flair to the kitchen, introducing innovative dishes, and keeping the menu fresh and exciting. Buffet Variety: Crafting a diverse and appealing selection of buffets for periodic events, ensuring they align with our guests' expectations and dietary preferences. Reporting: Preparing reports on kitchen performance and working closely with the Executive Chef to maintain and improve standards. Qualifications & Experience : Proven experience as an Italian Chef in Five Star/Luxury Hotels or high-end stand alone Restaurants. Existing or past experience as Italian Chef with reputed Hotels in Indian sub continent, Middle East, Maldives would be useful Experience managing a Buffet Restaurant is essential. In-depth knowledge of Italian cuisine and its regional variations. Strong leadership skills and the ability to work effectively with a diverse team. Exceptional creativity and a passion for creating unique culinary experiences. Understanding of food safety and hygiene standards. Excellent communication and interpersonal skills. Ability to adapt to a dynamic, fast-paced environment. Willingness to relocate to New Delhi, India. Benefits: Competitive expatriate tax free salary package. Accommodation and Meals provided at the hotel. Opportunities for professional development and growth within the hotel chain.