Head of Sales Operations

*Sales Operations – Digital Sales*

(Luxora Experiences – Medical Tourism)

*Location:* Pune

*Type:* Full-time

*Experience:* 5–7 years

### *About the Role*

We are seeking a *Sales Operations Manager* to drive and scale Luxora Experiences’ digital sales operations. The role involves streamlining sales processes, leading a team, and ensuring consistent growth in the medical tourism sector.

### *Key Responsibilities*

•⁠ ⁠Develop and implement sales processes tailored to digital lead generation and conversion.

•⁠ ⁠Oversee sales reporting, forecasting, and pipeline management.

•⁠ ⁠Build, mentor, and manage a sales operations team.

•⁠ ⁠Collaborate with marketing, operations, and healthcare partners to optimize conversions.

•⁠ ⁠Drive adoption of CRM tools and ensure accurate tracking of patient/customer journeys.

•⁠ ⁠Analyze data to identify bottlenecks and improve sales efficiency.

### *Requirements*

•⁠ ⁠5–7 years of experience in sales operations or digital sales leadership.

•⁠ ⁠Prior exposure to healthcare, travel, or service industries preferred.

•⁠ ⁠Strong experience in CRM tools (HubSpot, Salesforce, or similar).

•⁠ ⁠Proven ability to manage and scale teams.

•⁠ ⁠Analytical mindset with strong communication skills.