Head of Operations

Hiring: Head of Operations – THE BARBEQUE LOUNGE | Chennai (OMR)

Operations Head

Responsibilities:

• Oversee

  daily restaurant and bar operations

  , ensuring smooth functioning across all departments.
• Manage and mentor teams in kitchen, service, bar, and administration for optimal performance.
• Implement

  standard operating procedures (SOPs)

  to maintain consistency in food quality, service, and hygiene.
• Monitor

  P&L statements

  , control costs, and drive profitability.
• Ensure

  inventory control

  , vendor management, and efficient supply chain operations.
• Develop and execute

  marketing and promotional strategies

  to increase footfall and customer engagement.
• Maintain compliance with

  FSSAI, excise, and safety regulations

  .
• Handle

  customer feedback and grievance resolution

  effectively.
• Plan and coordinate

  events, special menus, and theme nights

  to enhance guest experience.
• Report directly to the owners/management with performance insights and operational improvements.

Qualifications

• Bachelor’s degree

  in

  Hotel Management, Hospitality, Business Administration

  , or a related field (Master’s preferred).

• 10+ years of experience

  in restaurant or bar operations, with at least

  3–5 years in a senior managerial role

  .
• Strong understanding of

  F&B operations, cost control, budgeting, and inventory systems

  .
• Proven experience managing

  large teams and multi-department coordination

  and ensuring

  top-tier service quality.

• Excellent

  communication, leadership,

  problem-solving skills

  and

  interpersonal skills

  .
• Ability to work in a

  fast-paced, customer-driven environment

  with an

  eye for detail

  and

  customer satisfaction.

• Knowledge of

  POS systems, vendor management tools, and basic accounting

  is an advantage.

What We Offer:

• Competitive salary with attractive performance-based incentives.
• Opportunity to lead a premium & massive barbeque and resto bar brand in Chennai.
• Dynamic work culture with scope for innovation and career growth.