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Head of Operations

10 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role:

We’re looking for a high-performance, data-driven Business Head to own and scale online revenue for HIRA, our fast-growing clean fragrance brand. You’ll lead the P&L across D2C, e-commerce marketplaces, and quick commerce, with full ownership of top-line, gross margin, CAC, and repeat rate metrics.


Key Responsibilities:


  • Drive and deliver monthly, quarterly, and annual revenue targets across all online channels
  • Own the P&L with sharp focus on net revenue, gross margin, and customer acquisition efficiency
  • Lead digital performance marketing, retention, CRM, pricing, and merchandising strategies
  • Build and scale marketplace partnerships (Nykaa, Amazon, Flipkart, etc.) and Q-commerce presence
  • Drive product and inventory planning in sync with demand patterns and promotional calendars
  • Hire, lead, and inspire a lean, high-output team across growth, media, content, and ops
  • Work closely with the founder and brand team to scale HIRA to ₹100Cr ARR within 24 months


What We’re Looking For:


  • 6–10 years of experience in high-growth consumer brands or D2C
  • Proven track record in delivering revenue and margin growth online
  • Deep understanding of e-commerce KPIs, growth loops, and GTM execution
  • Hustler mindset with strategic clarity and relentless bias for action
  • Ability to thrive in fast-paced, high-ambiguity, zero-handholding environments
  • Strong cross-functional collaboration across product, tech, ops, and brand
  • Deep accountability mindset — ownership of outcomes, not just tasks
  • Cultural fit: Speed > polish, 80/20 > perfection, truth > comfort


Bonus Points:


  • Experience working with high-velocity consumer startups or challenger brands
  • Prior experience with fragrance, beauty, or lifestyle categories
  • Past leadership of 0-to-1 or 1-to-100 scale-up journeys


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