Head of Operations

As the Head of Operations for the Jamnagar Base & Plant Services, you will be entrusted with the responsibility of overseeing the daily operations to ensure efficiency, safety, and cost-effectiveness. Your role will involve strategic leadership, resource management, contract oversight, and customer stewardship to maintain operational excellence and compliance with company and regulatory standards. Your key responsibilities will include but not be limited to: Operational Management & Execution: - Supervising daily operations to ensure adherence to standard procedures. - Ensuring all employees possess the required safety passports and are adequately trained for their tasks. - Optimizing workforce and resource allocation to enhance efficiency and minimize backlogs. - Investigating repeat jobs to identify root causes and implement corrective measures. Strategic Leadership & Continuous Improvement: - Developing and implementing operational strategies to enhance performance and service delivery. - Cultivating a culture of innovation to improve efficiency through SMART systems and processes. - Encouraging the development of a multi-skilled workforce and promoting resource-sharing initiatives. Workforce Management & Development: - Leading, supporting, and developing a diverse, multi-skilled workforce, including contract and staff employees. - Ensuring technical staff receive trade-based training to enhance their expertise. - Providing leadership training for Managers, Job Supervisors, and Project Managers to strengthen management capabilities. Customer Stewardship & Relationship Management: - Maintaining strong relationships with key stakeholders such as Apex team members, senior managers, and department heads of the customer. - Ensuring prompt responses to customer requests to maintain contractual KPI performance. Financial Oversight & Compliance: - Analyzing financial data, setting and managing budgets, and implementing cost control measures. - Ensuring adherence to regulatory, statutory, and company policies for safe and compliant operations. Contract & Risk Management: - Monitoring contract performance, mitigating risks, and ensuring sustainable long-term service delivery. - Meeting all contractual KPI requirements and identifying areas for improvement. Facility & Resource Oversight: - Managing the Jamnagar base, including the yard and fabrication shop, to optimize resource utilization. - Providing regular reports and updates to the leadership team to ensure transparency and performance tracking.,