Head – Life Insurance

Job Title

Location

Department

Experience

Job Summary

We are seeking a dynamic and visionary leader to head our Life Insurance vertical. The ideal candidate will be responsible for setting the strategic direction, overseeing operations, driving business growth, ensuring regulatory compliance, and building a high-performance team. This role requires a deep understanding of life insurance products, customer needs, sales strategies, and evolving market dynamics.

Key Responsibilities

• Strategic Leadership

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• Develop and execute the long-term strategy for the Life Insurance business.
• Identify new market opportunities and lead product innovation.
• Drive expansion through digital channels, partnerships, and new distribution models.

• Business Development & Sales

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• Lead sales planning, goal setting, and performance tracking.
• Establish robust distribution networks (agency, bancassurance, digital, direct, etc.).
• Build and manage key relationships with reinsurers, brokers, and partners.

• Product & Marketing

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• Oversee development, pricing, and positioning of life insurance products.
• Collaborate with marketing to design customer acquisition and engagement campaigns.
• Ensure products are customer-centric and aligned with regulatory standards.

• Operational Excellence

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• Monitor and enhance underwriting, claims, policy servicing, and customer support.
• Drive digital transformation and process optimization for efficiency and scalability.

• Regulatory & Compliance

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• Ensure full compliance with IRDAI and other applicable regulations.
• Maintain risk management protocols and internal audit processes.

• Team Leadership

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• Build, mentor, and lead a high-performing team across functions.
• Foster a culture of innovation, accountability, and customer focus.

Key Requirements

• Proven experience (15+ years) in the life insurance industry, including leadership roles.
• Strong track record of scaling and managing insurance operations.
• Deep understanding of insurance products, distribution models, and customer behavior.
• Experience with digital transformation and data-driven decision-making.
• Excellent communication, interpersonal, and stakeholder management skills.

Preferred Attributes

• Strategic thinker with hands-on execution ability.
• Customer-first mindset with a passion for innovation.
• Entrepreneurial drive with strong analytical and problem-solving skills.