Guest Service Expert – Order Taker

0 - 2 years

1 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated individual to join our team as a Guest Service Expert Order Taker at Marriott. The ideal candidate should have 0-2 years of experience in the hospitality industry.



Roles and Responsibility

  • Manage and coordinate guest orders efficiently.
  • Provide excellent customer service and ensure high levels of satisfaction.
  • Handle cash, credit, or check transactions accurately.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with other departments to ensure seamless service delivery.
  • Resolve guest complaints professionally and courteously.

Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Basic knowledge of point-of-sale systems and order-taking procedures.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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