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Naukri Hospitality Jobs
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Guest Service Associate Front Office

Guest Service Associate Front Office

Naukri Hospitality Jobs

0 - 2 years

|

1 - 2 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

guest service front desk guest relations receptionist activities customer service hospitality guest handling hotel management resort restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Guest Handling:
Execute efficient
check-in and check-out
procedures, handle cash, and process payments accurately.
Service & Information:
Serve as the primary point of contact, providing hotel and local information, and assisting with simple requests (e.g., wake-up calls).
Problem-Solving:
Address and resolve guest concerns quickly and professionally, escalating issues as needed.
System Use:
Maintain up-to-date guest records using the
Property Management System (PMS)
.

Requirements

Experience:
0-2 years in customer service or hospitality is preferred.
Skills:
Exceptional
communication
and interpersonal skills, professional demeanor, and ability to handle transactions accurately.
Education:
Degree/Diploma in Hospitality is a strong asset.

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