Guest Relations Specialist

As a Guest Relationship Executive at the Luxury Sales Gallery, you will be responsible for providing exceptional customer service and building strong relationships with potential clients and visitors to ensure an unforgettable experience at the sales gallery. Your role will contribute significantly to the success of luxury sales initiatives. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Prepare and serve tea, coffee, and snacks at the center. - Provide personalized tours showcasing luxury features to potential clients. - Engage in meaningful conversations to understand guest preferences. - Act as a brand ambassador for luxury products and services. - Respond promptly to guest inquiries via various channels. - Maintain a thorough understanding of the luxury real estate market. - Collaborate with the sales team to support lead generation efforts. - Assist in organizing promotional events and exhibitions. - Ensure cleanliness, organization, and aesthetic appeal of the sales gallery. - Collect and maintain accurate guest data and feedback. - Uphold high standards of professionalism and integrity. - Assist in event planning and social media visibility. - Focus on creating a good experience and maximizing footfalls. - Ensure revenue generation, take testimonials, and maintain customer relationships. Attributes: - Impeccable grooming and presentation. - Proactive attitude towards exceeding guest expectations. - Ability to thrive in a fast-paced environment. - Strong collaboration and relationship-building skills. - Detail-oriented with a focus on accuracy and efficiency. Please share your resume at Kanika.bhambri@bptp.com.,