Guest Relations Manager

Job Title: Hotel Management Executive

Location: Madhapur
Accommodation & Food: Provided by the company
Experience Required: Minimum 1 year in hospitality / guest relations / property operations
Department: Operations / Guest Management

Job Summary:

We are looking for a Hotel Management Executive to manage the daily operations of our premium guest living property. The role involves ensuring a high level of guest satisfaction, maintaining operational excellence, and upholding hospitality standards similar to a 5-star property.

The ideal candidate should be service-oriented, well-groomed, and capable of handling guests with professionalism and courtesy.

Key Responsibilities:

• Manage daily operations including guest check-ins, check-outs, and room readiness.
• Ensure all rooms and common areas are clean, well-maintained, and guest-ready.
• Handle guest interactions, feedback, and service requests with a positive attitude.
• Coordinate with housekeeping, maintenance, and security teams for smooth property operations.
• Maintain daily occupancy reports, inventory records, and service updates.
• Oversee hygiene, cleanliness, and presentation standards across the property.
• Support billing, vendor coordination, and internal communication as required.
• Ensure guest privacy and company service policies are strictly followed.
• Strive for guest satisfaction through consistent and quality service delivery.

Requirements:

• Bachelor’s degree / Diploma in Hospitality, Hotel Management, or equivalent.
• Minimum 1 year of experience in hospitality operations or guest management.
• Excellent communication and interpersonal skills.
• Fluency in English and Hindi (Telugu preferred).
• Basic computer proficiency (MS Office, email, reporting tools).
• Strong sense of responsibility, teamwork, and professionalism.
• Professional attire and grooming are mandatory at all times.
• Willingness to work in shifts, weekends, and flexible hours.

Benefits:

• Accommodation and food provided by the company.
• Opportunity to work in a premium serviced living environment.
• Career growth within property management and hospitality operations.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:

• Food provided
• Leave encashment