50 Guest Management Jobs - Page 2

Ensuring and providing flawless, upscale, professional and high class customer service experiences Analyzing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Core Responsibilities Guest management guest engagement activities Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner. Receive guests by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone Organize events and activities approved by the head office Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean all the times. Report maintenance issues and malfunctioning appliances to the manager for quick repair. What are we looking for(Specific Skill Set) Excellent communication skills Strong listening skills Superior organizational skills Strong time management skills Adequate capability in Excel, word and PPT

Job Role: Lead Facilities and Administration Location: Vadodara Shift Timings: 8.30 AM IST to 5.30 PM IST (Monthly Rotational) Ensure the delivery of facilities management services to a high standard. Identifying opportunities that will continuously improve all aspects of operations. Overall responsibility for all soft services including reception services, mail, catering, vending, cleaning, security, meeting rooms, event management etc. Support and lead the management of all hard services including asset management across machineries and equipment, building and PPM scheduling. Assess and forecast financial performance including comparison of actuals to budget, consider outlook and manage activity to deliver agreed financial outcomes. Organizing and scheduling tasks, delegating and providing insight into how to prioritize and manage demand to maximize value. Experience of negotiating and procuring facilities management service contracts Knowledge of best facilities management practices followed in corporate setting (IT/ BFSI sector) Inventory management and manpower deployment Monthly and Quarterly Reporting (MMR/QBR). Knowledge of work permits and safety procedures

Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

This role is for a cook for our villa Terracotta Trails by Saffronstays. The candidate will have to relocate to Wada and be given place for stay and food. Roles and Responsibilities Manage kitchen operations, ensuring tasty, efficient food preparation and presentation. Develop menus, recipes, and cooking techniques to maintain high-quality dishes. Supervise staff members, providing guidance on cleanliness, safety protocols, and customer service standards. Maintain a clean and organized kitchen environment to meet health and safety regulations. Collaborate with other departments (e.g., front-of-house) to ensure seamless service delivery. Desired Candidate Profile 2-4 years of experience as a chef or in a related role. Strong knowledge of Indian cuisine with ability to create innovative dishes. Excellent menu planning skills with attention to detail on portion control and cost management. Ability to work effectively under pressure during peak hours while maintaining quality standards.

Ensuring proper completion of all front office duties, activities of the front desk, reservations, guest services, and telephone areas, Guest interaction, Departmental Training, and prompt communication with other departments.

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to personalize future stays Handle billing inquiries and process payments Provide information about property amenities, local attractions, and services Assist with special arrangements for VIP guests or special occasions Monitor guest satisfaction and collect feedback Ensure compliance with all health, safety, and security procedures Qualifications Bachelor's degree in Hospitality Management, Tourism, or related field (preferred) 1-2 years of experience in guest services, hospitality, or customer service Excellent communication and interpersonal skills Professional appearance and positive, service-oriented attitude Problem-solving abilities and attention to detail Proficiency with property management systems and booking software Ability to remain calm and effective under pressure Foreign language skills (advantageous) Skills & Attributes Outstanding customer service orientation Strong organizational and multitasking capabilities Empathetic listening and conflict resolution skills Cultural awareness and sensitivity Flexible schedule including evenings, weekends, and holidays as needed Professional demeanor and presentation Would you like me to provide more details about any specific section of this job description

We are looking for a dynamic and results-driven F&B Manager to oversee the operations of multiple casual dining outlets across the city. The ideal candidate should bring hands-on experience, strong leadership, and a passion for delivering exceptional guest experiences in a high-volume, multi-location environment. Key Responsibilities: Oversee daily operations of all assigned casual dining outlets to ensure efficiency, quality, and consistency. Drive revenue growth and cost control through effective budgeting, forecasting, and inventory management. Implement and maintain SOPs across all locations to uphold brand standards. Recruit, train, and manage outlet managers and staff, ensuring high morale and low attrition. Monitor customer feedback and take corrective actions to continuously enhance guest satisfaction. Ensure all outlets comply with health, safety, and hygiene regulations. Coordinate marketing initiatives, promotions, and local engagement to increase footfall. Report performance metrics regularly to senior management and recommend improvements

Indian Circuit is looking for Tour Guide to join our dynamic team and embark on a rewarding career journey Tour Planning and Preparation: Research: Conducting thorough research to gather information about historical sites, landmarks, cultural heritage, local traditions, and other points of interest. Itinerary Development: Creating engaging and well-structured tour itineraries that highlight key attractions and provide a comprehensive experience. Logistics: Organizing transportation, tickets, and any necessary reservations for attractions or activities. Guided Tours: Narration: Providing informative and entertaining commentary about the destination's history, culture, architecture, and significance. Interaction: Engaging with tour participants, answering questions, and facilitating discussions to create an interactive and enriching experience. Storytelling: Sharing interesting anecdotes, legends, and stories that bring the destination to life and captivate the audience. Language Skills: Conducting tours in the language(s) spoken by the participants, or using interpretation services when needed. Guest Services: Orientation: Assisting participants with getting oriented in the area, offering tips and recommendations for dining, shopping, and other activities. Customer Care: Ensuring the comfort, safety, and enjoyment of participants throughout the tour. Cultural Insights: Cultural Sensitivity: Respecting local customs, traditions, and cultural norms, and conveying this information to participants. Interpretation: Explaining the significance of cultural practices, landmarks, and artifacts to provide a deeper understanding. Emergency Preparedness: Safety: Being prepared to address any emergency situations, ensuring the well-being of participants. Navigation: Navigating through the destination while ensuring that participants stay together and follow the itinerary. Promotion and Marketing: Networking: Building relationships with travel agencies, hotels, and other tourism-related businesses to attract clients. Online Presence: Creating and managing online profiles and platforms to showcase tour offerings and attract potential participants.

1.Responsible for day to day plant admin related work. 2 Ensuring that the building and facilities are in compliance with health, environmental and security standards. 3 Responsible for arranging new vendors for Fire Safety/ stationary / Housekeeping / etc, when required. 4 Participate in development of training curriculum, conduct security awareness campaigns, and evaluate their effectiveness. 5 Coordinate with HR Department during the employee engagement and Employee Welfare activities/ Festival Celebration / Annual function of the company. 6 Guest Management, Security handling, Cleanliness & Compliance, Pest Control, Waste Management. 7 Must have comprehensive knowledge about Governance, risk, compliance, internal audit, and operational risks.

Job Summary: We are looking for a friendly, energetic, and well-presented Front Desk Executive to join our real estate team. This entry-level position is for fresher who are passionate about client service and interested in the real estate industry. The GRE will serve as the first point of contact for clients, ensuring a smooth and welcoming experience. Key Responsibilities: Greet and welcome walk-in clients, visitors, and prospects professionally. Coordinate and assist in scheduling site visits and client meetings. Maintain a neat and organized front desk/reception area. Record and update client information in internal systems or CRM tools. Assist in organizing events, open houses, or client hospitality sessions. Act as a support function for the sales and marketing team during client interactions. Requirements: Any 12 Pass / Diploma can apply Strong communication and interpersonal skills. Required Weekend Availability Polished and presentable appearance with a customer-centric attitude. Basic computer skills (MS Office, email handling); knowledge of CRM is a plus. Fluency in English and local language(s). Willingness to work weekends and travel to project sites if needed. Preferred Traits: Enthusiastic and eager to learn. Team player with a helpful attitude. Passion for real estate and dealing with people Passion for real estate and dealing with people

We are looking for a pleasant, smart, and professional Receptionist to manage our front office. As the face of the company, you will be the first point of contact for visitors and clients and play a key role in creating a welcoming environment.

1. Household Operations Management Oversee daily functioning of the residence (cleaning, upkeep, schedules). Supervise domestic staff: cooks, cleaners, drivers, security, gardeners, etc. Ensure highest standards of cleanliness, presentation, and hospitality. Maintain inventory of household supplies, groceries, and essentials. 2. Administrative & Staff Management Act as the key point of contact between the Director and house staff. Schedule shifts, manage attendance, and address staff concerns professionally. Recruit, train, and onboard new domestic personnel if needed. Maintain confidentiality, discretion, and loyalty at all times. 3. Hospitality & Guest Management Manage guest stays and special events hosted at the residence. Ensure proper arrangements for VIP visitors: rooms, meals, travel coordination. Uphold highest standards of etiquette and protocol for formal engagements. 4. Personal Assistance to Director / Family Coordinate travel, appointments, and personal tasks of family members. Handle luxury purchases & gifting requirements. Support in time management and ensure minimal disruptions to the Director. 5. Facility & Asset Management Oversee maintenance schedules for all appliances, vehicles, and technology. Liaise with service providers, vendors, and technicians. Monitor security systems and manage emergency preparedness. 6. Budgeting & Reporting Manage household budgets, vendor payments, and petty cash expenses. Submit regular expense reports and ensure transparency and accountability. 7. Event & Calendar Coordination Plan and execute private dinners, parties, and religious or family functions. Coordinate with external vendors florists, caterers, decorators, etc. Maintain personal and family calendars for key occasions and commitments.

Job Title: Guest Service Associate Department: Front Office / Guest Services Location: Club Concierge Services India Private Limited, Bangalore Experience Required: 1 to 4 Years Reports To: Front Office Manager / Guest Services Manager Job Summary: We are seeking a professional and customer-focused Guest Service Associate with 1 to 4 years of experience in the hospitality industry. The ideal candidate will play a key role in creating a positive guest experience by delivering exceptional service, ensuring smooth check-in/check-out procedures, and responding to guest needs with efficiency and care. Key Responsibilities: Warmly welcome guests upon arrival and assist with the check-in/check-out process Provide accurate information about the hotel, its services, local attractions, and directions Handle guest inquiries, requests, and complaints in a prompt and courteous manner Maintain up-to-date knowledge of room rates, packages, and promotions Process guest payments, post charges, and issue receipts accurately Coordinate with housekeeping, room service, and other departments to meet guest expectations Ensure the front desk and lobby areas are clean, organized, and welcoming at all times Follow all hotel policies and procedures, including safety and security protocols Maintain guest records and reservations accurately in the hotel management system Upsell hotel amenities and services to enhance the guest experience Qualifications and Experience: 1 to 4 years of experience in a front office or guest-facing role in the hospitality industry Degree or diploma in Hotel Management, Hospitality, or a related field preferred Proficiency in English; knowledge of additional languages is a plus Familiarity with hotel property management systems. Strong interpersonal and communication skills Ability to handle high-pressure situations with a calm and professional attitude Flexible to work in shifts, weekends, and holidays Key Attributes: Friendly, approachable, and service-oriented personality High attention to detail and accuracy Good organizational and multitasking abilities Team player with a positive attitude Passionate about delivering exceptional guest service Compensation and Benefits: Competitive salary based on experience Incentives and service charge. Staff meals and uniform provided Health insurance and other employee benefits Training and career advancement opportunities Interested candidate please apply/share CV to hr@clubconcierge.in

Job Title: Hotel Relationship Manager Department: Front Office / Guest Services Location: Club Concierge Services India Private Limited, Bangalore Experience Required: 1 to 4 Years Reports To: Front Office Manager / Guest Services Manager Job Summary: We are seeking a professional and customer-focused Hotel Relationship Manager with 1 to 4 years of experience in the hospitality industry. The ideal candidate will play a key role in creating a positive guest experience by delivering exceptional service, ensuring smooth check-in/check-out procedures, and responding to guest needs with efficiency and care. Key Responsibilities: Warmly welcome guests upon arrival and assist with the check-in/check-out process Provide accurate information about the hotel, its services, local attractions, and directions Handle guest inquiries, requests, and complaints in a prompt and courteous manner Maintain up-to-date knowledge of room rates, packages, and promotions Process guest payments, post charges, and issue receipts accurately Coordinate with housekeeping, room service, and other departments to meet guest expectations Ensure the front desk and lobby areas are clean, organized, and welcoming at all times Follow all hotel policies and procedures, including safety and security protocols Maintain guest records and reservations accurately in the hotel management system Upsell hotel amenities and services to enhance the guest experience Qualifications and Experience: 1 to 4 years of experience in a front office or guest-facing role in the hospitality industry Degree or diploma in Hotel Management, Hospitality, or a related field preferred Proficiency in English; knowledge of additional languages is a plus Familiarity with hotel property management systems. Strong interpersonal and communication skills Ability to handle high-pressure situations with a calm and professional attitude Flexible to work in shifts, weekends, and holidays Key Attributes: Friendly, approachable, and service-oriented personality High attention to detail and accuracy Good organizational and multitasking abilities Team player with a positive attitude Passionate about delivering exceptional guest service Compensation and Benefits: Competitive salary based on experience Incentives and service charge. Staff meals and uniform provided Health insurance and other employee benefits Training and career advancement opportunities Interested candidate please apply/share CV to hr@clubconcierge.in

Role & responsibilities Greet and welcome visitors in a professional and courteous manner • Manage incoming calls, direct them appropriately, and take messages when required • Maintain visitor logs and issue visitor passes • Handle front office administration and ensure the reception area is tidy and presentable • Coordinate with internal departments for appointments and meeting arrangements • Manage incoming and outgoing mail/couriers • Maintain basic records, files, and office supplies • Assist with scheduling meetings, maintaining calendars, and other administrative support as needed.

Position: Executive Assistant Education: Bachelors and masters Location: Bangalore (Whitefield) Hybrid working Experienced practitioner with excellent communications skills, both written and verbal Calendar Management of the Leaders (HOD) Adept in handling day to day administrative activities in coordination with internal / external departments Guest & Visitor Management Travel Management – itinerary, settling bills and cash advance payments Expenses & Claims: Manage expense claims for Leaders Events – coordinating and organizing Team Gatherings and All Hands Meeting Ordering and maintenance equipment and facilities Working knowledge of MS Office (should have MS PPT, MS Excel skills) Communicating and liaising with internal and external stakeholders, On Job role - managing an extremely active calendar, helping to draft agendas and follow ups from important meetings, preparing correspondence and planning events. Managing administrative tasks such as: completing expense reports, data management, arranging travel, coordinating activities all while staying updated on changing priorities and events and adjusting accordingly Prioritization & setting up of meetings. On feet thinking in case of cancellation with short notice.

Job Description- Revenue Lead About Oyo At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world Key. About Oyo in India and Business OYO, also known as Oyo Homes & Hotels, is an Indian hotel chain. It is the world's third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes and living spaces. Founded in 2013 by Ritesh Agarwal , OYO initially consisted mainly of budget hotels. Over a span of six years, the startup expanded globally with thousands of hotels , vacation homes and millions of rooms in hundreds of cities in India, Malaysia, UAE, Nepal, China, Brazil, UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, and the United States. Position Relationship Manager Reporting ToArea Revenue Head Job Objective & Key Result Areas Build healthy relationship with hotel owners Deliver good hotel owner and customer experience Act as a point of contact for hotel owners for operations support & escalations Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience Handle hotel owner and customer escalations Key Performance Indicators Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) EducationGraduation/Post Graduation Experience 2+ years of relevant experience in operations handling, key accounts handling Analytical Skills Prior experience in managing cross-functional operations and customer escalation Demonstrate high ethical values

Attendance Data Check,Plant Round,Full & Final Contract worker, PF Esic legal, Register checks all contractor,,Joining and exit formalities- Contract worker,New Joinee kit and ID card Process, Shoes and Uniform distribution, Day to day admin work,

Job Title: General Manager - Operations Location: City : Confidential , Western UP Role Overview: The General Manager - Operations will be responsible for overseeing the seamless functioning of the property, ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will bring diverse perspectives , strong leadership, and a passion for hospitality. Key Responsibilities: Operational Leadership: Oversee daily operations, ensuring smooth coordination between departments (front office, housekeeping, food & beverage, and guest services). Curated Guest Experience: Uphold the highest standards of hospitality, ensuring personalized and culturally rich bespoke immersive experiences for guests. Revenue & Financial Management: Drive profitability through strategic planning, budgeting, and cost control measures. Team Development: Foster an inclusive and empowering work environment, mentoring and developing a diverse team. We are looking to appoint an experienced and capable General Manager for our upcoming 50-key hotel in Western Uttar Pradesh. This new Hotel will feature modern accommodation along with well-designed banquet spaces and lawns, making it an important destination for both business and social events. Ideal Candidate Profile: 1215 years of total hospitality experience, with at least 35 years as General Manager or Operations Head in midscale or upscale hotels Strong background in Food & Beverage operations is highly preferred Proven ability to handle banquets, catering operations, and large-format events Hands-on experience in driving guest satisfaction, revenue performance, and operational efficiency Excellent leadership, team management, and stakeholder coordination skills Prior exposure to managing hotels in Tier 2 or Tier 3 cities will be a plus Key Focus Areas: F&B operations and catering excellence Banquet sales and event execution Local market knowledge and relationship building Pre-opening or new project launch experience (preferred, not mandatory) Qualifications & Experience: Education: Degree in Hospitality Management, Business Administration, or a related field. Experience: 12-15 years in mid scale and up scale hotels .hospitality, with at least 3-5 years in a similar leadership role in a mid scale and upscale hotel Deep understanding of Guest Experience and event operations. Skills: Strong financial acumen, operational expertise, F&B and Banquet Past / Current experience of having worked in similar properties in Western UP would be a big advantage.

Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

Position Summary: We are seeking a dynamic and presentable HR Admin Cum Accountant to join our salon team in Ahmedabad. The ideal candidate will efficiently handle administrative tasks, manage staff, maintain guest records, and ensure a welcoming atmosphere for all visitors. The role also includes accounting responsibilities and requires previous experience in a similar environment. Key Responsibilities 1.HR and Administration: oManage staff attendance, leave records, and work schedules. oHandle staff grievances and provide necessary support. oEnsure a smooth onboarding process for new employees. 2.Guest Management: oGreet and welcome guests with professionalism and warmth. oMaintain a record of guest check-ins and check-outs. oAssist guests with inquiries and ensure their experience is seamless. 3.Accounting Tasks: oHandle daily financial transactions, including billing and cash management. oMaintain accurate records of income and expenses. oAssist with monthly financial reporting. 4.Operational Support: oMonitor inventory levels and coordinate with suppliers for stock replenishment. oEnsure the salon environment is clean, organized, and well-maintained. oSupport the team in meeting operational goals. Requirements Education: Bachelor's degree in Commerce, Business Administration, or a related field. Experience: 1-2 years in an HR or administrative role within a salon or hospitality industry. Skills: oExcellent communication and interpersonal skills. oBasic accounting knowledge and proficiency in MS Office. oAbility to manage multiple tasks and prioritize effectively. Attributes: Well-groomed, professional demeanor, and customer-centric approach.

Role & responsibilities Manage and coordinate end-to-end international visa processes, ensuring compliance, timely documentation, and communication with all. Coordinate and manage end-to-end domestic and international travel arrangements, ensuring cost-effective bookings and vendor collaboration in line with company policies. Handle all guest visit arrangements to ensure a smooth, welcoming, and professional experience. Maintain accurate travel and guest records, prepare reports for audits, and handle sensitive documents with confidentiality and care. Preferred candidate profile Experience working in a multinational organization or corporate travel environment

We are looking for dynamic and experienced outlet manager who will responsible for managing and organizing daily operational with a goal of delivering exceptional experience for guests and maintaining standards. Role & responsibilities Completes store operational requirements by scheduling and assigning employees; follow up on work results. Maintains outlet staff by recruiting, selecting, orienting, and training employees. Maintains outlet staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing bond with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of product and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the outlet by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed. Preferred candidate profile Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication Degree in Hotel Management or equivalent Note: Salary is not a constraint for deserving candidates.

Job Title: General Manager - Operations (Diversity Candidate) Location: Jaipur, India Property Overview: Nestled in the heart of Jaipur, this 23-key heritage boutique property is a meticulously restored gem, offering guests an immersive experience in authentic Rajasthan hospitality and charm . With a commitment to cultural preservation and excellence, the property blends tradition with modern luxury, ensuring an unforgettable stay for every guest. Role Overview: The General Manager - Operations will be responsible for overseeing the seamless functioning of the property, ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will bring diverse perspectives , strong leadership, and a passion for heritage hospitality. Key Responsibilities: Operational Leadership: Oversee daily operations, ensuring smooth coordination between departments (front office, housekeeping, food & beverage, and guest services). Curated Guest Experience: Uphold the highest standards of hospitality, ensuring personalized and culturally rich bespoke immersive experiences for guests. Revenue & Financial Management: Drive profitability through strategic planning, budgeting, and cost control measures. Team Development: Foster an inclusive and empowering work environment, mentoring and developing a diverse team. Brand & Marketing Strategy: Collaborate with marketing teams to enhance the propertys visibility and reputation. Compliance & Sustainability: Ensure adherence to local regulations while promoting sustainable and responsible tourism practices. Community Engagement: Strengthen ties with local artisans, businesses, and cultural organizations to enhance the property’s heritage offerings. Qualifications & Experience: Education: Degree in Hospitality Management, Business Administration, or a related field. Experience: 12-15 years in luxury or boutique hospitality, with at least 3-5 years in a similar leadership role in a high end boutique resort or Haveli Strong Exposure to Luxury Heritage hospitality Deep understanding of Guest Experience and event operations. Skills: Strong financial acumen, operational expertise, and a deep understanding of heritage hospitality. Past / Current experience of having worked in similar distinguished properties in Rajasthan would be a big advantage. Diversity & Inclusion: A commitment to fostering an inclusive workplace and embracing diverse perspectives. Why Join Us? Lead a prestigious heritage property in one of India’s most vibrant cities. Be part of a team dedicated to preserving Rajasthan culture while delivering world-class hospitality. Enjoy a dynamic and rewarding leadership role with opportunities for innovation and growth.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable