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1 - 5 years
1 - 2 Lacs
Mumbai
Work from Office
Role & responsibilities Key Responsibilities: • Greet guests warmly upon arrival and assist with check-in and check-out procedures. • Handle guest reservations, cancellations, and room assignments efficiently using the hotels Property Management System (PMS). • Manage phone calls, emails, and guest inquiries promptly and professionally. • Maintain accurate records of guest information, payment details, and room availability. • Handle guest complaints and issues diplomatically, escalating to management when necessary. • Coordinate with housekeeping and other departments to ensure timely room readiness and guest requests. • Maintain the cleanliness and organization of the front desk area. • Process guest payments through cash, credit cards, and other means. • Provide information about hotel services, local attractions, transportation, and dining options. • Prepare daily reports, night audits (if applicable), and handover logs for the next shift. • Adhere to all hotel policies, procedures, and grooming standards. Preferred candidate profile
Posted 1 month ago
2 - 7 years
1 - 4 Lacs
Bengaluru
Work from Office
F2F Interview schedule for Bangalore location Preferred candidate profile 1+ yrs of Experience Male/Female BHM, IHM, DHM/Degree Perks and benefits 1 to 4 LPA CTC (15 to 30K Take home) Note: Mandatory should attend the F2F Interview Contact: shobhabvots@gmail.com 7406374449
Posted 1 month ago
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