2513 Guest Handling Jobs - Page 36

Location - Prabhadevi/Worli About the Company: SILA is a Real Estate platform driven by an entrepreneurial spirit. Our businesses include Real Estate Services which offer Facility Management, Contracting Solutions, and Real Estate Advisory. Our other businesses are Real Estate Development and Real Estate Asset Management. Over the past decade, we've executed an impressive expansion, effectively managing over 150 million square feet of assets, with a dedicated workforce of over 18,000 professionals spread across the nation. About the Culture: Our values are important to us, and anyone who joins us is expected to not only adhere to them, but also to elevate them. Even though we have listed down the job description, we are dynamic in our approach and some ambiguity with regards to the role & responsibilities, is to be expected. The organization is not hierarchical, even though we do have designations for each role, we expect everyone to roll up their sleeves when required and get the work done. About the Role: Greeting and welcoming residents, clients & guests warmly and professionally, offering assistance and advice as needed. Conducting rounds in the lobby during peak hours to ensure smooth operations and personally greeting residents. Responding promptly to internal and external calls, emails, and inquiries, collaborating with relevant departments to resolve issues efficiently. Analysing data and preparing daily call log summaries and monthly MIS reports. Utilizing helpdesk software to acknowledge and ensure timely closure of raised tickets. Communicating courteously via telephone, email, and face-to-face interactions, handling complaints or crises effectively. Keeping accurate records of interactions and correspondence, including gathering resident feedback for necessary actions. Performing additional duties as assigned by the Property Manager to maintain property operations at an optimum level. Ensuring the cleanliness and tidiness of the reception area and keeping all necessary materials organized. Answering all incoming calls, redirecting them, or taking messages as appropriate. Drafting correspondence and preparing outgoing mail, as well as checking, sorting, and forwarding emails. Cooperating, coordinating, and communicating with other departments to ensure a good customer experience and taking customer feedback after every service request/complaint. Maintaining a hospitality outlook and always looking presentable. Taking ownership of requests or complaints and ensuring they are handled effectively within TAT (Turnaround Time). Responding to emergency situations and contacting the proper authorities when needed. Being familiar with lost and found procedures. Addressing concerns through daily checking of mails for priority requests. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking, and maintaining inventory records, MMR (Monthly Management Reports), DMR (Daily Management Reports), complaint trackers, dashboard, etc. Updating the handover/takeover register before the end of the shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling. Communication: Good communication skills with fluency in English and Hindi language is a must. Basic understanding of operating computers, mobile application MS Office (Excel, Word, Power Point, etc.) is also preferred. Qualifications: You need to have relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/Customer Service facing roles. Willingness to work in flexible shifts, weekends and holidays is an added advantage.

Guest Relation Executive. About the Company: SILA is a Real Estate platform driven by an entrepreneurial spirit. Our businesses include Real Estate Services which offer Facility Management, Contracting Solutions, and Real Estate Advisory. Our other businesses are Real Estate Development and Real Estate Asset Management. Over the past decade, we've executed an impressive expansion, effectively managing over 150 million square feet of assets, with a dedicated workforce of over 18,000 professionals spread across the nation. About the Culture: Our values are important to us, and anyone who joins us is expected to not only adhere to them, but also to elevate them. Even though we have listed down the job description, we are dynamic in our approach and some ambiguity with regards to the role & responsibilities, is to be expected. The organization is not hierarchical, even though we do have designations for each role, we expect everyone to roll up their sleeves when required and get the work done. About the Role: • • • Greeting and welcoming residents, clients & guests warmly and professionally, offering assistance and advice as needed. Conducting rounds in the lobby during peak hours to ensure smooth operations and personally greeting residents. Responding promptly to internal and external calls, emails, and inquiries, collaborating with relevant departments to resolve issues efficiently. • • • Analysing data and preparing daily call log summaries and monthly MIS reports. Utilizing helpdesk software to acknowledge and ensure timely closure of raised tickets. Communicating courteously via telephone, email, and face-to-face interactions, handling complaints or crises effectively. • • • Keeping accurate records of interactions and correspondence, including gathering resident feedback for necessary actions. Performing additional duties as assigned by the Property Manager to maintain property operations at an optimum level. Ensuring the cleanliness and tidiness of the reception area and keeping all necessary materials organized. • • Answering all incoming calls, redirecting them, or taking messages as appropriate. Drafting correspondence and preparing outgoing mail, as well as checking, sorting, and forwarding emails. • Cooperating, coordinating, and communicating with other departments to ensure a good customer experience and taking customer feedback after every service request/complaint. • • Maintaining a hospitality outlook and always looking presentable. Taking ownership of requests or complaints and ensuring they are handled effectively within TAT (Turnaround Time). • • • • • Responding to emergency situations and contacting the proper authorities when needed. Being familiar with lost and found procedures. Addressing concerns through daily checking of mails for priority requests. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking, and maintaining inventory records, MMR (Monthly Management Reports), DMR (Daily Management Reports), complaint trackers, dashboard, etc. Updating the handover/takeover register before the end of the shift for all completed/pending tasks. • • Managing and participating in events, overlooking general maintenance and guest handling. Communication: Good communication skills with fluency in English and Hindi language is a must. Basic understanding of operating computers, mobile application MS Office (Excel, Word, Power Point, etc.) is also preferred. Qualifications: ¢ ¢ You need to have relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/Customer Service facing roles. Willingness to work in flexible shifts, weekends and holidays is an added advantage.

Role & responsibilities A hostess greets guests, manages reservations, and coordinates seating arrangements with the waitstaff. She is often the first point of contact for customers and helps set the tone for their dining experience. Hostesses may also assist with taking drink orders, providing menus, and ensuring overall guest satisfaction.

Rotational Shift and Rotational Week-off About the role - As the Guest Relation Executive at SILA, you will be the first point of contact, representing our commitment to excellence in Facility Management. Your role is pivotal in ensuring a seamless and professional experience for all visitors, clients, and employees. This role is crucial in ensuring smooth day-to-day operations and maintaining a professional and welcoming atmosphere. You will manage front desk operations, provide vital administrative support, and collaborate with various departments to maintain an efficient and welcoming environment that reflects SILAs standards of service and professionalism. Key Responsibilities: Reception Management Provide a professional, welcoming presence for residents, clients, and guests, offering assistance and advice as needed to ensure a positive experience. Conduct regular rounds in the lobby during peak hours to ensure smooth operations and personally greet residents/Guests, maintaining a welcoming environment. Ensure the reception area is always clean, tidy, and organized, with all necessary materials readily available. Handle incoming calls, emails, and inquiries, directing them to the appropriate department or individual Maintain a hospitality-focused outlook and always present a polished, professional appearance. Client and Guest Support Answer incoming calls, redirect them as needed, take messages, and manage outgoing and incoming mail, ensuring all communications are handled efficiently. Utilize helpdesk software to acknowledge and ensure the timely closure of raised tickets, maintaining high standards of service. Maintain accurate records of all interactions and correspondence, including resident feedback, to ensure follow-up actions are taken. Handle complaints and crises effectively, taking ownership of issues and ensuring they are resolved within the set Turnaround Time (TAT). Ensure all complaints are addressed and resolved, with proper communication to stakeholders. Respond promptly to internal and external calls, emails, and inquiries. Collaborate with relevant departments to resolve issues efficiently, ensuring all communications are courteous and professional. Facility Coordination Assist the Property Manager with various tasks to maintain property operations at optimal levels, including managing events, general maintenance oversight, and guest handling. Work closely with other departments to ensure a seamless customer experience, including gathering and acting on customer feedback after each service request or complaint. Administrative Support: Assist with administrative duties such as filing, inventory management, and maintaining various reports (MMR, DMR), complaint trackers, and dashboards. Data Analysis & Reporting: Analyze data to prepare daily call log summaries and monthly MIS reports, providing insights for management. Emergency Response: Respond swiftly to emergency situations, coordinating with the appropriate authorities as required. Lost & Found Management: Be familiar with and manage lost and found procedures to ensure items are handled appropriately. Shift Handover: Update the handover/takeover register at the end of each shift to ensure continuity of tasks and communication across the team. Required Qualifications and Skills: High school diploma or equivalent. A bachelors degree in Hospitality, Business Administration, or a related field is a plus. 2-3 years of experience in a front office or customer service role, preferably in a facility management or similar industry. Excellent communication and interpersonal skills. Basic understanding of the Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work in a fast-paced environment with multitasking ability Customer-oriented mindset with a passion for providing exceptional service Willingness to work in flexible shifts, weekends and holidays is an added advantage.

Location - Worli, Andheri and Powai Rotational Shift and Rotational Week-off About the role; As the Guest Relation Executive at SILA, you will be the first point of contact, representing our commitment to excellence in Facility Management. Your role is pivotal in ensuring a seamless and professional experience for all visitors, clients, and employees. This role is crucial in ensuring smooth day-to-day operations and maintaining a professional and welcoming atmosphere. You will manage front desk operations, provide vital administrative support, and collaborate with various departments to maintain an efficient and welcoming environment that reflects SILAs standards of service and professionalism. Key Responsibilities: Reception Management Provide a professional, welcoming presence for residents, clients, and guests, offering assistance and advice as needed to ensure a positive experience. Conduct regular rounds in the lobby during peak hours to ensure smooth operations and personally greet residents/Guests, maintaining a welcoming environment. Ensure the reception area is always clean, tidy, and organized, with all necessary materials readily available. Handle incoming calls, emails, and inquiries, directing them to the appropriate department or individual Maintain a hospitality-focused outlook and always present a polished, professional appearance. Client and Guest Support Answer incoming calls, redirect them as needed, take messages, and manage outgoing and incoming mail, ensuring all communications are handled efficiently. Utilize helpdesk software to acknowledge and ensure the timely closure of raised tickets, maintaining high standards of service. Maintain accurate records of all interactions and correspondence, including resident feedback, to ensure follow-up actions are taken. Handle complaints and crises effectively, taking ownership of issues and ensuring they are resolved within the set Turnaround Time (TAT). Ensure all complaints are addressed and resolved, with proper communication to stakeholders. Respond promptly to internal and external calls, emails, and inquiries. Collaborate with relevant departments to resolve issues efficiently, ensuring all communications are courteous and professional. Facility Coordination Assist the Property Manager with various tasks to maintain property operations at optimal levels, including managing events, general maintenance oversight, and guest handling. Work closely with other departments to ensure a seamless customer experience, including gathering and acting on customer feedback after each service request or complaint. Administrative Support: Assist with administrative duties such as filing, inventory management, and maintaining various reports (MMR, DMR), complaint trackers, and dashboards. Data Analysis & Reporting: Analyse data to prepare daily call log summaries and monthly MIS reports, providing insights for management. Emergency Response: Respond swiftly to emergency situations, coordinating with the appropriate authorities as required. Lost & Found Management: Be familiar with and manage lost and found procedures to ensure items are handled appropriately. Shift Handover: Update the handover/takeover register at the end of each shift to ensure continuity of tasks and communication across the team. Required Qualifications and Skills: High school diploma or equivalent. A bachelors degree in Hospitality, Business Administration, or a related field is a plus. 2-3 years of experience in a front office or customer service role, preferably in a facility management or similar industry. Excellent communication and interpersonal skills. Basic understanding of the Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work in a fast-paced environment with multitasking ability Customer-oriented mindset with a passion for providing exceptional service Willingness to work in flexible shifts, weekends and holidays is an added advantage. About the company: SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 25,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers. SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively.

The Receptionist is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follow. Front Desk Activities Handling the incoming calls Making few outbound calls for existing customers Greeting customers Admin activities when required

Job description Pleasant smile and positive demeanor when interacting with clients and visitors. Greeting clients, visitors, and staff with a professional and and managing check-ins with efficiency. Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism. Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed. Respond to all customer inquiries in a polite and timely manner. Maintaining a clean and organized reception area that reflects the companys commitment to high standards. Assisting with administrative tasks such as filing, data entry, and preparing documents or reports for meetings. Adhering to security protocols by managing visitor logs, issuing access badges, and monitoring building entry procedures. Provide excellent customer service to clients and visitors, addressing inquiries and resolving issues. Schedule and manage appointments for staff or executives.

We are looking for enthusiastic and presentable female candidates to join our team as Guest Relationship Executive (GRE) . The GRE will be the face of Casagrand at project sites, assisting potential customers and ensuring a seamless site visit and experience. Key Responsibilities: Welcome and attend to walk-in customers at project sites. Explain project features, pricing, and available units in a clear and courteous manner. Coordinate site visits, guide clients around the property, and ensure a pleasant experience. Handle customer queries and provide accurate information. Maintain daily visitor logs and follow-up reports. Coordinate with the sales team for lead follow-ups. Represent Casagrands values and professionalism at all times. Requirements: Only female candidates are eligible to apply. Good communication and interpersonal skills. Smart, confident, and customer-oriented. Willing to work on weekends and travel to project sites if required. Fluency in English and regional languages preferred (Hindi & Marathi). Freshers can apply. Why Join Us: Dynamic and supportive work culture. Opportunity to grow within the organization. Performance-based incentives. Exposure to the real estate industry and direct client interactions.

Your Role The is responsible for managing day-to-day operational activities on contract management related to respective engagements/accounts In this Role you play key role in Maintain document repository of all contractual documents including change orders, SOWs, obligation artifacts etc. Extract and tracker the contractual obligations systematically by categorizing the criticality, priority and business impact. Interface with external and internal stakeholders for adequacy of coverage and support. Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts. Address contractual queries from engagement stakeholders in case of any ambiguity. Provides clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest of the Capgemini as Service Provider. Your Profile Must be knowledgeable of the major elements of outsourcing contract(s). Understanding about Drafting of contract documents. Contract Review and Analysis Review and Identify critical terms and risks in IT/BPO outsourcing Contracts. Identify contractual deliverables and obligations of the parties. Interpret contract language and provide analysis and recommendation to the Client Contract abstraction, administer and manage contracts post execution. Track and monitor contract deliverable and obligation compliance. Working with Contract Management tools Experience in handling contract management processes through software platform What you love about working here You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the on one of the industry"s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

Role & responsibilities Customer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Up selling, Room Revenue, Operation Auditing). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests throughout their stay. Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution. Oversee and supervises guest arrivals and departures with the front office executive and duty managers. Provide high level of customer service and maintain a high profile in the day to day front office operations. Ensure that personalized service is offered to each and every guest. Ensures that the pricing policy and internal audit procedures are duly applied. Supervises the management of debtors, group and individual guest invoicing and cash operations. Monitor all executive floor executives to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure. Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests. Prepare monthly and daily revenue report and circulate to all HOD's. Prepare Room revenue and occupancy forecast take action on rate strategies. Is involved in recruitment of new team members for front office. Integrates and trains employees, providing support for skills development. Ensures that all front desk employees are well presented (uniforms, personal hygiene etc), and also punctual. Ensures that the workplace remains clean and tidy Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Makes sure that the hotel's pricing policy and sales pitches are duly applied in order to optimise REVPAR Have a good knowledge of all systems and standard operating procedures of front office. Ensures that guest documentation and information is available and up-to-date. Preferred candidate profile

Upperdeck Resort is looking for Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Upperdeck Resort is looking for Sr. Captain to join our dynamic team and embark on a rewarding career journey Senior Captain is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization

Upperdeck Resort is looking for Housekeeping Executive to join our dynamic team and embark on a rewarding career journey Manage and supervise the housekeeping operations in a hotel, resort, or other hospitality establishment Ensure that all rooms and public areas are cleaned to the highest standards and that housekeeping staff follow established procedures and guidelines Order and maintain adequate supplies and equipment, including cleaning chemicals, linens, and laundry supplies Train and evaluate staff to ensure that they have the necessary skills and knowledge to perform their duties effectively Develop and implement procedures and guidelines to improve efficiency and effectiveness of housekeeping operations Monitor and maintain safety and security procedures, including the use of cleaning chemicals and equipment Conduct regular inspections of rooms and public areas to ensure they are clean and well-maintained

The Indian Hotels Company Limited is looking for Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role. Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

Intercontinental Hotels Group India Private Limited is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requests

Responsibilities: * Greet guests with warm * Maintain office inventory * Coordinate housekeeping staff * Manage phone calls & messages * Assist with guest requests Preferred: Good communication with interpersonal skill, age above 25 is preferred. Provident fund Health insurance

The Housekeeping Manager is responsible for managing and overseeing all housekeeping operations to ensure cleanliness, orderliness, and appearance standards are consistently maintained throughout the property.

Job Description SA Consultants & Forwarders Pvt. Ltd. is seeking a well-organized and enthusiastic Front Desk Cum HR Coordinator to manage front desk operations and HR coordination activities. The ideal candidate will be proactive, well-spoken, and passionate about maintaining a positive employee experience. Key Responsibilities: Manage front desk operations and act as the first point of contact for visitors and employees. Handle employee queries and requests with a professional and supportive approach. Maintain and update accurate employee records. Coordinate and delegate tasks for company-wide events and HR activities. Organize quarterly employee engagement & team-building activities PAN India. Conduct HR Connects weekly to address employee concerns and feedback. Assess training needs, develop training content, and facilitate training sessions. Float birthday and anniversary updates on Zimyo / Keka HRMS. Plan office decorations and arrange gifts/presents for each quarter. Coordinate onboarding activities including joinee kits, t-shirts, and floor visits. Prepare reports and submit them to senior management. Manage HR event budgets efficiently. Contact Directly and share your updated Cv here - Ms. Pallika Biswas - 7683064662 , hr.coordinator@sagroupindia.com

Greeting guests upon arrival, offering assistance and providing information Handle Inquiries and Complaints Offering details about local attractions, dining options, Keeping track of guest, preferences, and feedback Promoting Services and Amenities

Responsibilities: * Greet guests, handle check-ins & checkouts * Maintain front desk operations * Manage phone calls & messages * Provide exceptional guest service

We are excited to offer a unique career opportunity for Cabin Crew to work with leading private charter airlines on an agency payroll. If you aspire to provide world-class hospitality to VIP clients and celebrities, this is your chance to join the luxury aviation industry! Key Responsibilities: Ensure passenger safety and comfort during flights Deliver premium in-flight hospitality services to VIP clients Assist passengers with their needs and provide personalized services Conduct safety demonstrations and enforce safety regulations Maintain cleanliness and readiness of the aircraft cabin Ensure Client satisfaction Eligibility Criteria: Gender: Female Only Height: Minimum 155 cm | BMI as per aviation standards Education: 10+2 (Higher Secondary) from a recognized board Languages: Fluent in English & Hindi (additional languages preferred) Appearance: Well-groomed with a professional demeanor Medical Fitness: No visible tattoos or marks, clear complexion, and fit to fly Why Join Us? Work with premium private charter airlines Opportunity to cater to VIP clients & celebrities Competitive salary with additional benefits Career growth opportunities in luxury aviation Interested? Apply Now

Job Description Company Name : V5 Global Services Pvt. Ltd. (A First Meridian Company) Position : Front Executive Direct Reporting to : GM-HR Location : Noida Key Responsibilities: Front Office Duties: Greet and welcome visitors, clients, and guests in a professional and courteous manner. Manage incoming calls, emails, and correspondence, directing them to the appropriate departments. Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Manage visitor logbooks and issue visitor passes when required. Handle incoming and outgoing mail and packages. Administrative Support: Provide general administrative assistance to management and departments as needed. Schedule meetings, appointments, and conference room bookings. Maintain office supplies inventory and place orders as necessary. Prepare reports, presentations, and other documents as requested. Assist with filing, record keeping, and data entry tasks. Support HR and Operations with administrative tasks such as documentation, onboarding coordination, etc. Coordinate with vendors, service providers, and building management for office maintenance. Requirements: Proven experience as a Front Office Executive, Receptionist, or Administrative Assistant. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Friendly and approachable demeanor with a professional attitude. Preferred Skills: Customer service orientation. Ability to remain calm under pressure. Time management and prioritization abilities. Basic knowledge of office equipment (printers, fax machines, etc.). V5 Global Services Pvt Ltd Regd. Off.: 13/5, Ground Floor, Okhla Phase-2, New Delhi - 110020 Tel.: 11-40655600 | www.v5global.com | hrhelpline@v5global.com

Greet and assist all visitors, devotees, and guests courteously and respectfully. Provide accurate information about temple services, darshan timings, events, and departments.

Vatika group is hiring for its Business Centre for Pune Location. Job Role:- Front Office Executive. Job Location :- Pune (Shastrinagar , Yerwada) Experience Req:- 2-4 Yrs Job Description for Front office executive:- Management of the front desk. In charge of all front desk operations. Maintaining and upkeep of the reception. Coordination of ID and other visitors cards. Responsible for payments of bills. In charge of utilities and maintenance of furniture. In charge of faxing documents to various locations on a timely manner. Receiving the customers, clients, visitors in a polite and pleasant way with a good smile & Greetings and assist them. Answering the phone calls made, and redirecting them to the concerned people effectively & politely. Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly. Coordinating the communication between employees of different departments. Mailing letters and other documents, messages to the necessary people. Recording complaints, problems, queries and providing suitable answers and assistance for the same. Arranging travel and accommodation arrangements for the employees and clients. Maintaining the records of entry and exit details. Managing the clients who visit and arranging the comforts for them. Coordinating the appointments and consultation time of the clients with the management and other employees of the organization. Providing excellent customer service with good satisfaction. Maintain registers for Courier records, Movement register for Employees, Attendance Register.