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Naukri Hospitality Jobs
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GSA – Housekeeping (Guest Service Associate)

GSA – Housekeeping (Guest Service Associate)

Naukri Hospitality Jobs

1 - 6 years

|

1 - 3 Lacs

Posted:1 day ago| Platform:

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Skills Required

cleaning guest service customer service housekeeping hospitality sqlite android kotlin android studio guest handling guest relations java mvvm android application development retrofit front office json room service hotel management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-6 years of experience in guest service, preferably in a hotel or hospitality setting.

Roles and Responsibility

Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
Develop and implement effective cleaning schedules to ensure all areas are maintained to a high standard.
Collaborate with other departments to ensure seamless guest experiences.
Handle guest complaints and feedback professionally and courteously.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Strong attention to detail is necessary to maintain high standards of cleanliness and hygiene.
Ability to work well under pressure and manage multiple tasks simultaneously.
Basic knowledge of cleaning and maintenance procedures is essential.
A positive and friendly attitude is needed to provide excellent customer service.
Familiarity with hospitality industry software and systems is an advantage.

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