Growth Manager, Lifecycle & Retention (1+ Years Experience)

1 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1 year of experience


Key Responsibilities:

  • Lead Management:

    Own the end-to-end process of lead generation and management post-acquisition
  • Customer Lifecycle Automation:

    Design, build, and optimize complex

    customer touchpoint journey automations

    across multiple channels 
  • Segmentation & Campaigns:

    Define, analyze, and manage customer segmentation for targeted campaign deployment and personalization.
  • Experimentation:

    Embed continuous A/B testing within automated journeys and campaigns to improve conversion rates and maximize Customer Lifetime Value (LTV).
  • Reporting & Insights:

    Rigorously track and report on campaign, journey, and segment performance data, creating insights that inform strategic business decisions.


Mandatory Skills & Qualifications (Non-Negotiable):

  • Minimum

    1 year of dedicated experience

    in Growth Marketing, Retention Marketing, or CRM management.
  • Retention Tool Expertise:

    Mandatory hands-on experience with at least one retention marketing tool:

    WebEngage, Clevertap, or Kwikengage, etc

  • Presentation Proficiency:

    Mandatory high-level proficiency in presentation design using

    Canva or Microsoft PowerPoint (PPT)

  • 3rd Party Communication:

    Excellent communication, negotiation, and technical coordination skills are critical for managing relationships with mandatory retention tool vendors and collaborating with internal Engineering/Product teams to ensure seamless data integration.


Desired Skills (A Significant Plus):

  • Creative Aptitude:

    Experience or proficiency in

    Copywriting

    or

    Graphic Design

    to create compelling, personalized messaging within automated journeys.
  • Data Visualization:

    Familiarity with data visualization tools such as

    Looker Studio

    or

    Power BI

    to report on churn, LTV, and segment health.


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