Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
SLK Digital
>
Group Manager - Software

Group Manager - Software

SLK Digital

4 - 7 years

11 - 15 Lacs

Bengaluru

Posted:3 days ago| Platform:

Apply

Skills Required

customer relationship gross margin talent management group management recruitment vendor management project management forecasting training budgeting strategic planning marketing revenue delivery management performance management pricing

Work Mode

Work from Office

Job Type

Full Time

Job Description

PURPOSE OF THE ROLE

This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLK's vision and values.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement
Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence.
Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly
Collaborate with customer's sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers.
Collaborate with internal recruitment team for fulfilling onsite positions.
Ensure Talent Management through upskilling, succession & progression planning.
Ensure attrition percentage is less than the prescribed value for the LOB/CBU.
Ensure the required gross margins targets are met while onboarding the new candidates

EDUCATION QUALIFICATION

Degree: B.E, MBA
Certifications (if any): Optional

MINIMUM EXPERIENCE REQUIRED

Overall (in years): 15-18 years
Relevant (in years): 5 years

DOMAIN/ FUNCTIONAL SKILLS

Knowledge of domain of the vertical/business unit
In-touch with key developments in the business across industry

More Jobs at SLK Digital

Fraud Analyst

Bengaluru

1.0 - 6.0 yrs

INR 3 - 7 Lacs

Java Technical Manager

Devanahalli, Bengaluru

5.0 - 10.0 yrs

INR 10 - 20 Lacs

Team Lead

Bengaluru

8.0 - 9.0 yrs

INR 20 - 25 Lacs

Senior Engineer

Bengaluru

4.0 - 6.0 yrs

INR 13 - 15 Lacs

Java Python Developer ( 6-11 years)

Devanahalli, Bangalore Rural, Bengaluru

6.0 - 11.0 yrs

INR 13 - 22 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.