Global Head Human Resources

Job Title: Global Head – Human Resources

Reporting to:

Role Overview

The Global Head – Human Resources will lead and drive the organization’s global HR strategy, operations, and transformation initiatives across all regions. This role is responsible for building a high-performing, future-ready workforce by strengthening HR operations, talent management, leadership development, performance management, and employee experience, while ensuring compliance and cost optimization across geographies.

The incumbent will work closely with global leadership teams as a strategic HR Business Partner, aligning people strategy with business goals in a highly regulated, service-driven, and fast-growing environment.

Key Responsibilities

1. Global HR Operations & Governance

• Lead and oversee end-to-end HR operations across all countries of operation.
• Ensure compliance with local labor laws, statutory requirements, and internal HR policies.
• Standardize and streamline HR processes to improve efficiency, scalability, and governance.

2. HR Business Partnering

• Act as a HR Business Partner to senior leaders and their teams across regions.
• Provide consultative support on workforce planning, organization design, employee relations, performance, and change management.
• Support leaders in driving people-related decisions aligned with business growth and operational demands.

3. HR Transformation & Process Standardization

• Drive global HR transformation initiatives including:
• Standardizing HR policies, frameworks, and SOPs
• Enhancing HR technology and automation
• Improving turnaround times and service delivery
• Implement best practices in employee experience, payroll, benefits management, and employee lifecycle management.

4. Cost Optimization & Workforce Efficiency

• Partner with Finance and Leadership teams to manage HR budgets and optimize people-related costs.
• Drive workforce productivity, headcount rationalization, and efficient resourcing strategies.
• Monitor and benchmark compensation and benefits to ensure cost-effectiveness and market competitiveness.

5. Talent Management & Succession Planning

• Develop and implement a structured global talent management framework.
• Identify critical roles and high-potential talent across the organization.
• Drive succession planning for leadership and key positions.
• Support internal mobility, career development, and leadership pipeline building.
• Establish and lead Development Centers to identify, assess, and develop key talent.

6. Performance Management & High-Performance Culture

• Lead and strengthen the Performance Management System (PMS) globally.
• Ensure alignment of individual goals with business objectives and outcomes.
• Establish structured feedback mechanisms, continuous performance conversations, and fair evaluation processes.
• Align increments, promotions, and rewards with performance results and market benchmarking.

Key Competencies & Skills

• Deep expertise in HR transformation, and process standardization
• Strong HR Business Partnering capabilities with senior leadership
• Expertise in talent management, succession planning, and leadership development
• Proven experience in performance management, rewards, and benchmarking
• Strong change management and stakeholder influencing skills
• Excellent analytical and problem-solving abilities

Experience & Qualification

• 15+ years of progressive HR leadership experience
• MBA/PG in HR
• Experience working with distributed, diverse, and large-scale workforces