General Manager

The General Manager for Catering and Event Management is responsible for overseeing all aspects of catering operations and event services. This role ensures exceptional client experiences, profitable operations, high service standards, and effective team leadership. The General Manager drives business growth while maintaining quality, efficiency, and brand reputation.

Key ResponsibilitiesOperations & Service Delivery

• Oversee planning, execution, and evaluation of all catering and event operations
• Ensure events are delivered on time, within budget, and to client specifications
• Maintain high standards of food quality, presentation, and service
• Develop and enforce standard operating procedures (SOPs)

Sales & Business Development

• Lead sales strategies to grow catering and event revenue
• Build and maintain strong relationships with clients, vendors, and partners
• Review proposals, contracts, and pricing to ensure profitability
• Identify new market opportunities and event concepts

Financial Management

• Prepare and manage budgets, forecasts, and cost controls
• Monitor food, labor, and operational costs
• Analyze financial performance and implement improvement strategies
• Approve major purchases and negotiate supplier contracts

Team Leadership & HR

• Recruit, train, schedule, and manage staff across catering and event teams
• Set performance goals and conduct evaluations
• Foster a positive, professional, and safety-focused work environment
• Ensure compliance with labor laws and company policies

Client & Quality Management

• Act as the main point of contact for key clients and high-profile events
• Handle client feedback, complaints, and service recovery
• Ensure compliance with health, safety, and hygiene regulations
• Uphold brand standards and company values at all events

Qualifications & Skills

• Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
• 5–10 years of experience in catering, events, or hospitality management
• Proven leadership and people-management skills
• Strong financial, organizational, and problem-solving abilities
• Excellent communication, negotiation, and customer service skills
• Ability to work flexible hours, including evenings and weekends

Key Competencies

• Strategic planning
• Operational excellence
• Client relationship management
• Team leadership
• Budgeting and cost control

Job Type: Full-time

Pay: ₹30,627.93 - ₹35,422.74 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided

Work Location: In person