General Manager FTL

Job Title: General Manager - Full Truck Load (FTL)

Department: Transportation & Logistics

Reporting to: Director - Operations / CEO

Location: [Binola, Haryana]

Employment Type: Full-Time

Position Summary The General Manager - FTL is responsible for leading and managing the company Full Truck Load operations across regions. The role focuses on optimizing logistics strategies, enhancing customer satisfaction, improving cost efficiency, and fosterer a high-performance culture across the transport business vertical.

Key Responsibilities

Strategic Leadership

Develop and implement long-term FTL transport strategies aligned wit organizational goals.

Identify growth opportunities and lead expansion into new regions or customer segments.

Operational Excellence

Oversee daily FTL operations, ensuring timely delivery, route efficiency, and optimal fleet usage.

Implement robust process improvements for load planning, scheduling and tracking.

Team & Vendor Management

Lead and mentor regional managers and operations staff to deliver results.

Manage vendor relationships, including transporters and fleet owners, with strong negotiation and service-level agreements.

Client Relationship & Growth

Foster strong relationships with key customers, ensuring service levels and operational alignment.

Collaborate with the sales and business development teams to onboar new clients and improve retention.

Compliance & Safety

Ensure adherence to transport regulations, safety standards, and documentation protocols.

Maintain audit readiness and support internal governance practices.

Financial Oversight

Monitor departmental budgets, cost control, and profitability metrics.

Approve freight rates, incentives, and contracts aligned with financial

Experience Minimum 15-20 years in logistics/transport, with 5+ years in Senior FTL leadership.

Criteria Requirement

Education Bachelor's or Master's in Supply Chain, Logistics, or Business Management

Experience

Minimum 15-20 years in logistics/transport, with 5+ years in senior

FTL leadership Skills

Strategic thinking, P&L management, team leadership, vendor negotiation

Tools Expertise

TMS, GPS tracking tools, ERP systems

Behavioural Competencies

Strong leadership and decision-making abilities

High customer orientation and stakeholder engagement

Ability to thrive in dynamic, high-pressure environments

Ethical and transparent communication style

Job Type: Full-time

Pay: ₹80,000.00 - ₹100,000.00 per month