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3.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa share cv -shwetaa.imaginators@gmail.com shweta-9999309521 Required Candidate profile Excellent comm skills Exp in travel process share cv at earliest
Posted 3 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. This role reports to a Team Coach. Our role is to ensure smooth and efficient travel management, balancing cost-effectiveness with high service standards What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is Preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Exposure to handle Ex India booking along with International region This role can be based in our office at Domlur or an implant location depending on business requirement. This role works in a schedule between 8 AM - 10 PM (It is a 9 hours shift) Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Posted 3 weeks ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Key Responsibilities of an Airline Ticketing Agent: (Need experience candidates in same profile ) Booking and Reservations: Assisting customers with finding flights, making reservations, and managing bookings. Ticketing: Issuing flight tickets (both electronic and paper) and handling ticket modifications, cancellations, and rebookings. Customer Service: Providing information on flight schedules, fares, routes, and travel policies. Addressing customer inquiries, resolving issues, and handling complaints. Payment Processing: Managing payment transactions and ensuring accurate documentation. Compliance: Ensuring all ticketing operations comply with airline policies and regulations. Documentation: Checking travel documents like passports and visas. Coordination: Collaborating with airlines and other travel partners to resolve issues and ensure smooth travel. Stay Updated: Keeping up-to-date with airline policies, fares, and industry news. Essential Skills and Qualifications: Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills. Attention to Detail: Accuracy in handling reservations, payments, and documentation. Knowledge of Airline Systems: Familiarity with reservation systems (GDS like Amadeus, Sabre, or Galileo) and ticketing platforms. Knowledge of Airline Policies: Understanding of airline rules, regulations, and fare structures. Problem-Solving: Ability to handle customer complaints and resolve issues effectively. Stress Management: Ability to work under pressure and manage stressful situations. Teamwork: Ability to collaborate with colleagues and other departments. Salary - Up to 5.5 LPA + other benefits Eligible candidates share CV or DM with subject " Customer service (Voice) Mumbai " at bellow mail ID wasimplacement1512@gmail.com hashtag hashtag #BPOJob hashtag hashtag #BPOCustomerService hashtag hashtag #cce hashtag hashtag #customerService hashtag hashtag #concentrix #Wipro#techMahindra hashtag hashtag #Teleperformance hashtag hashtag #internationalBPO hashtag hashtag #Aviation hashtag hashtag #Airline hashtag hashtag #ticketing hashtag #wipro hashtag #sutherland
Posted 3 weeks ago
0.0 - 5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Job description About the Role: As an Air Ticketing Executive, you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities 1. Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. 2. Amendments & Cancellations: Process rebooking, date changes, cancellations, and refunds as per airline and company policies. 3. Customer Support: Assist customers with flight-related queries over calls, emails, or chats including fare details, baggage policies, seat selection, and special requests. 4. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. 5. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. 6. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. 7. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). 8. Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. 9. Policy Adherence: Follow Airport Authority of India standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. 10. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile 1. Experience: 0 to 5 years of experience in air ticketing. Fresher’s with strong GDS training or travel domain knowledge are welcome. 2. Educational Qualification: Minimum 12th or Graduate in any. Certification in Aviation industry is preferred. 3. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. 4. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. 5. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. 6. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. 7. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. 8. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. 9. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring Minimum 1year Airline Voice Experience Role & responsibilities Inbound Voice, Airline Internal Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Airline Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Required Qualifications Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by a client-approved formal test Accent neutral verbal communications (B1H) Minimum 6months of Sabre or Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus. Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis Shift : US Shift Shift timings : 6.30pm to 3.30am Notice Period : Immediate joiners Preferred candidate profile Experience Minimum 6months of experience in researching GDS tools (Amadeus, Galileo/ Sabre) for an airline carrier or travel agency or 6months to 4yrs end to end experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Interested candidates can contact HR 8310049303 Regards, HR Manager
Posted 3 weeks ago
2.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Looking for a experienced travel industry professional to handle flight bookings using Amadeus. PNR Creation, issuance, cancellations. Creating flight itineraries Keywords: PNR creation, issuance, re-issuance, refunds, cancellations, date changes Hands-on experience with Amadeus and Galileo for both domestic and international ticketing Skilled in handling complex international itineraries , understanding of corporate fares , and staying updated with airline fare rules and updates
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For International Blended Process (Travel Domain) Salary : Upto 6 LPA Location : Gurugram Shifts : Rotational Week Off : Rotational Night Allowance : Upto 5 K Working Days : 5 Graduation Mandatory Whatsapp Your Cv HR Sarabjeet@8882003944 Required Candidate profile Any Regular Graduate With Minumum 1 Year of Exp Into International Blended Travel Domain+GDS Tool Can Apply. Please Note : No Company Abscond Whatsapp Your Cv HR Sarabjeet@8882003944
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab
Posted 3 weeks ago
1.0 - 10.0 years
0 Lacs
Gurgaon
On-site
Senior Executive EXL/SE/1417252 Travel & LeisureGurgaon Posted On 09 Jul 2025 End Date 23 Aug 2025 Required Experience 1 - 10 Years Basic Section Number Of Positions 6 Band A2 Band Name Senior Executive Cost Code 5218651 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 450000.0000 - 650000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Travel & Leisure LOB Back Office SBU Operations Country India City Gurgaon Center IN Gurgaon C61 Skills Skill BUSINESS TRAVEL TRAVEL PLANNING GDS ENGLISH WRITING SKILLS Minimum Qualification GRADUATE Certification No data available Job Description Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones. Qualifying criteria Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team. Should not have a gap of more than 6 months from last employment. Education requirement Graduation Work experience requirement Minimum 1 year experience in travel industry. Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) GDS as well as travel booking on GDS experience preferred Flexible with rotational shift timings Good communication skills Knowledge of MS-Excel Workflow Workflow Type Back Office
Posted 3 weeks ago
0 years
0 Lacs
Gurgaon
Remote
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Posted 3 weeks ago
1.0 years
5 - 6 Lacs
Gurgaon
On-site
Paymentwall is a global payment platform that unites over 150 payment methods, including credit and debit cards, bank transfers, e-wallets, prepaid cards, and mobile carrier billing, covering the full spectrum of local payment methods in a single integration. We’re looking for a highly organized and proactive Travel Coordinator who thrives in fast-paced environments and has a genuine interest in travel logistics, coordination, and global operations. You enjoy solving problems, managing details, and supporting others behind the scenes to ensure smooth and stress-free travel experiences. HONESTY and TRUST are core to who we are. We expect transparent and truthful communication from all our team members. LEARNING and CURIOSITY are essential for growth here. You bring fresh ideas, creativity, and a desire to develop daily, absorbing knowledge from those around you. MULTILINGUAL and MULTICULTURAL candidates excel at Paymentwall. We celebrate diversity, travel often, speak different languages, and bridge cultural gaps. Position Overview As a Travel Coordinator, you will provide hassle-free and well-planned travel arrangements to our globe-trotting Marketing, Sales, and Business Development teams. What You Will Do Track industry-related events and conferences and coordinate event schedules with the Marketing, Executive, and Business Development teams; Confirm availability of bookings, plus convey the tentative itinerary to the respective traveler for approval; Confirm reservations with the companies, and distribute ticket information along with confirmations to travelers. Secure conference tickets for attendees. Provide alternative transport options and directions to travelers. Coordinate detailed travel plans, both nationally and internationally (booking flights/hotels/car rentals); Provide travel and visa support. Arrange optimal travel routes for all offices and all employees people; Optimize processes and costs, so we would not be paying extra costs for unnecessary flights (optimize routes, use frequent flyer miles when appropriate, etc). Skills & Competencies Required Able to work with a cross-functional and extremely diverse team; Available and accessible to make changes in flight and travel arrangements last minute. A superb team player who gets fulfillment in knowing that the teammates have arrived at their destinations safely and in a timely manner; Organized and detail-oriented. Strong interpersonal skills: Upbeat, friendly, positive attitude, and professional. Who Should Apply Bachelor’s degree in Tourism Management, Business Administration, or equivalent 1+ years of experience in the travel industry; Excellent communication skills in English, both written and verbal Experience using travel tools like Expedia & other booking platforms Familiarity with GDS (Global Distribution System) like Amadeus, Sabre, or Galileo is a plus. Why Join Us? If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer: Competitive compensation depending on experience and skills Career advancement opportunities across a global network A dynamic, international team environment Exposure to the fintech and gaming industries Office-based role in Gurugram office (Mehrauli-Gurgaon Rd.,) — surrounded by like-minded innovators This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment. As part of our growing team in Gurgaon, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay. Notes: Only shortlisted candidates will be contacted.
Posted 3 weeks ago
8.0 - 10.0 years
6 Lacs
Ahmedabad
On-site
Job Overview: The Assistant Manager – Leisure Travel is responsible for managing and supporting leisure travel operations, handling end-to-end client itineraries, ensuring customer satisfaction, maintaining vendor relationships, and assisting in the achievement of sales and service targets. The role demands strong destination knowledge, team leadership, and customer service capabilities. Key Responsibilities: Client Servicing: Interact with clients to understand their travel requirements and suggest suitable leisure travel options (domestic & international). Design customized travel itineraries, prepare quotations, and share travel proposals. Handle all travel-related services including flights, hotels, tours, transfers, and visa coordination. Operations & Coordination: Liaise with suppliers, tour operators, hotels, and airlines for bookings and confirmations. Ensure timely and accurate documentation, including vouchers, tickets, and visa paperwork. Resolve client queries and complaints efficiently and professionally. Sales & Target Achievement: Support the sales team in achieving monthly/quarterly targets. Upsell travel services including insurance, activities, and premium packages. Maintain client relationships to drive repeat and referral business. Team Support & Supervision: Guide and support junior leisure consultants in daily operations. Assist the Manager in training new team members and reviewing performance. Step in for managerial responsibilities during their absence. Reporting & MIS: Maintain accurate booking records in the system. Generate regular reports on bookings, revenue, and customer feedback. Required Skills and Qualifications: Graduate in Travel & Tourism / Hospitality / Business Management. Minimum 8-10 years of experience in leisure travel operations. Good knowledge of international and domestic travel destinations. Proficiency in GDS (Amadeus/Sabre/Galileo) and travel booking platforms. Excellent communication and interpersonal skills. Strong negotiation and vendor management abilities. Ability to handle customer issues with maturity and professionalism. Preferred: Prior experience in a travel agency or tour operations company. Knowledge of MICE and group travel is an added advantage. Ability to work in rotational shifts (day & night shift) & rotational offs Location-Ahmedabad (Thaltej)Interested candidates can share cv hrplutotravels@gmail.com Job Type: Full-time Pay: From ₹50,000.00 per month Schedule: Day shift Rotational shift Experience: total work: 8 years (Preferred) Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 2 Lacs
Surat
On-site
Min Experience in same field & Must have knowledge in Galileo Software. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Required) Work Location: In person
Posted 3 weeks ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Designation: Ticketing Executive (International) Location: Ahmedabad Experience Range: 2+years Salary Range: UPTO 5.4 LPA Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients. Key Responsibilities: 1. Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. 2. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. 3. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. 4. Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. 5. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. 6. PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. 7. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. 8. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. 9. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. 10. Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2–4 years of hands-on experience in international air ticketing. Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. Company Profile: Established in 1998, The company has been committed to bring their clients the best in value and quality travel arrangements. Their strong company culture and passion for our profession has resulted in them being named one of the "Best Corporate Travel Agency" in Ahmedabad. The management is active on various travel advisory boards and committees for travel organizations. They are a part of IATA, TAAI, IATO, TAFI etc. Travel magazines (Insights Success) and many more. They are amongst the top luxury travel providers in India and are a part of Traveller Made. They are also preferred partners with LHW (The Leading Hotels of the World), Jumeirah Hotels, Four Seasons Hotels, Preferred Hotels Partner, Stars and Luminous of Marriott Hotels, Hyatt Prive, Diamond club of Dorchester Collection Hotels, Address Hotels and lot more luxury hotels. Thanks & Regards, Rishita Verma HR Recruiter Mantras2Success +91 7227046629 rishita.verma@mantras2success.com
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Travel Help Desk - 3-5 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Sector-16 Salary Upto 6 LPA + 1 LPA Variable Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract Call Ms Latika : 9810996899 Required Candidate profile Min. 3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring
Posted 3 weeks ago
1.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones. Qualifying criteria Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team. Should not have a gap of more than 6 months from last employment. Education requirement Graduation Work experience requirement Minimum 1 year experience in travel industry. Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) GDS as well as travel booking on GDS experience preferred Flexible with rotational shift timings Good communication skills Knowledge of MS-Excel
Posted 3 weeks ago
0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Attend query on phone, in person, & mails. Making recommendations according to customer needs and complaints. Dealing with various internal departments/ airlines using web-based tools and demonstrates the associated proficiency Immediate Joining Required Candidate profile Should have knowledge of Airline/Aviation/Travel industry. Knowledge of Amadeus / Galileo. Candidate should have excellent communication and interpersonal Skill.
Posted 3 weeks ago
8.0 - 10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
This is a full-time on-site role for an operations manager in Noida. The Operations Manager will be responsible for overseeing daily operations, coordinating with cross-functional teams, and managing the scheduling and utilization of resources. The Operations Manager will also be responsible for ensuring compliance with company policies and procedures, as well as identifying areas for process improvement and implementing changes. Handling customers mainly for International Flights bookings domestic & International Ticketing. The candidate will be required to interact with the Clients for Domestic / International destinations, note down their details, work out on their Itinerary and customize the tour as per their requirements. Job Description : Need to start the business from scratch involves identifying a unique opportunity, Conducting marketing research, Developing a business plan, and then launching and growing the business. Explore business opportunities with reason-wise, language, products and add-on. Likewise with language, region, products and add-ons. Explore the best foreign region sales prospects to increase the sales revenue along with understanding the cultural nuances and preferences of the target audience. Identify the common products and discover the add-ons or a bundle plan for the particular region and language wise. Recognise the Suppliers or entities that provide the products and services that travel agents and online travel agencies ( OTA ) sell to customers on cheapest and competitive rates with fair commission. Explore all Meta platform to build the relationship and have strong partnerships to get the company on boarded with them. Discover and focus on creating PPC opportunities, guide and help to drives and set up the campaign to target customer by demographics, languages and call types. Design the departments strategize the work allocation within each department based on skills and experience, with clear roles and responsibilities to streamline the business and process flow. Set up and implement required technologies and applications to smoother and streamline the process. Effectively hire a team and acquire the best talented people with diverse expertise, highly motivated with profound knowledge and experience in the desire field. 8-10 years of experience required. Excellent Knowledge of any GDS (Galileo, Amadeus, Sabre, Apollo, Worldspan) Sound knowledge of Domestic and International Flight fares. B2B and B2C both will do. Experienced over ppc and meta calls/booking The candidate should be ready to perform under pressure. Candidate should be self-driven. Candidate should be target-oriented. Proficient in Microsoft Office and project management software Requirements : Good Geographical Knowledge i.e. City codes, Airport codes, etc. Good communicating skills Interacting with the Airlines. Willing to work in shifts as per International Time zones Fluent English Speaking Candidates will be preferred
Posted 3 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
Remote
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Posted 3 weeks ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Executive - B2B Travel Operations, Pune Date: 7 Jul 2025 Company: Air Arabia PJSC (G9) Location: Pune, IN Country: IN Special Note This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India. CoreOps Services Private Limited (a subsidiary of Air Arabia PJSC) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures, and associates worldwide. CoreOps focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business. Job Purpose Responsible for handling B2B back-office operations, ensuring smooth coordination of flight reservations, ticketing, hotel bookings, travel insurance, UAE visa processing, and financial documentation. The role involves managing a shared email platform, supporting B2B agents with after-sales service, and ensuring compliance with regulatory and financial processes. Key Result Responsibilities Manage flight bookings, ticketing, and reissues using GDS platforms (Amadeus, Sabre, Galileo) and airline portals. Ensure accurate fare calculations, modifications, and cancellations as per agent requests. Handle hotel reservations via TravTrolley, Ibyta, and other hotel booking portals. Provide after-sales support for B2B agent bookings. Issue travel insurance policies as per customer requirements, ensuring accuracy and policy compliance. Manage end-to-end UAE visa processing, including document checks, application submissions, follow-ups, and compliance with visa regulations. Handle complaints and escalations related to visa applications. Address and resolve B2B agent inquiries related to reservations, ticketing, hotel bookings, and other services. Act as a point of contact for issue resolution and escalations to ensure service excellence. Prepare receipts for debiting agent ledgers. Create and process refund forms for visas and other services. Ensure compliance with financial documentation and reporting standards. Qualifications (Academic, training, languages) Minimum 12th standard pass. Additional certification in Travel & Tourism (e.g., IATA course) is a must. Knowledge of GDS systems (Galileo, Amadeus, Sabre) is an advantage. Proficiency in Microsoft Office (Excel, Outlook, Word). Fluency in English & Hindi is a must (Malayalam preferred). Work Experience 2 years of experience in travel services, including visa processing, insurance, customer support, reservations, and ticketing within a travel agency or airline. Proficiency in Microsoft Office (Excel, Outlook, Word). Customer service-oriented approach with problem-solving skills. Ability to learn quickly and adapt in a fast-paced environment.
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa walk-in interview Call on 7042331616 or drop cv on supreet.imaginators@gmail.com
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Openings are with leading Travel Captive Unit in Noida. Candidates with 12+ months of Travel Experience with excellent communication skills apply. 5 Days, NOIDA Sal upto 35k + 10k Variable & Incentives FREE CABS! Mayank@ 9711800616 Required Candidate profile Candidates with Travel BPO experience without GDS also may apply. Candidates from Travel Agencies apply Rotational Shifts & Offs Mayank@ 9711800616
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
req- Spanish billingul travel sales (PPC CALLS ) salary - 55k exp - 1 year Location - delhi / noida / gurgaon 5 days working / night shifts immedaite joiner only send me your cv on whatsapp - 8512850830
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kozhikode
Work from Office
The job description for a Travel Consultant typically involves responsibilities related to providing travel advice and assistance to clients in order to help them plan and book their travel arrangements The Travel Consultant is responsible for assisting clients in booking airfare, accommodations, rental cars, and other travel-related services The Travel Consultant is responsible for building and maintaining relationships with clients, providing excellent customer service, and addressing any questions or concerns that clients may have The Travel Consultant is responsible for maintaining accurate records of client bookings, including travel itineraries, reservation confirmations, and billing information
Posted 3 weeks ago
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