Customer Support Executive JOB Summary We are seeking a motivated and experienced Customer support Executive to join our team. The ideal candidate will have a minimum of 2-3 years of experience in the travel industry, preferably in a similar role. The CSE will be responsible for providing Charge Back, Dispute Calls and Customer Retenion to US customers. This role requires the candidate to work in US shifts, covering a 24/7 operation. Strong communication skills, knowledge of GDS systems, and a sound understanding of the airline and travel industry are key to succeeding in this position. Responsibilities Follow up with customers and clients for existing reservations. Sell/cross-sell travel related services (Flights) Can handle retention calls as well Candidate should able to handle Dispute calls in case of requirements Meeting targets while maintaining quality and accuracy Can handle customer support calls. Requirements Excellent knowledge of GDS: Amadeus, Sabre, Galileo,Worldspan Good verbal and written communication skills Additional Information 2-3 year work experience Salary- 40 k (Negosiable as per the last salary of candidate) call or whatsapp for detail Dipti 7349488711 This job is provided by Shine.com Show more Show less

Company Name: Krad Solutions (formerly Sprucefly Consulting (India) Pvt. Ltd.) Position: Customer Care Executive US Travel Process Job Type: Full-time Shifts: Rotational shifts Week Off: Rotational Cab Facility: Both sides provided Salary: 35,000 40,000 (Based on last drawn salary and experience) Key Responsibilities Handle inbound and outbound customer queries related to travel bookings for US clients. Assist customers with itinerary changes, cancellations, and travel support. Ensure high levels of customer satisfaction by resolving issues promptly and effectively. Work in alignment with company policies and US time zones. Requirements Mandatory: Experience in the US Travel process (No domestic process experience accepted) Strong communication skills in English (spoken and written) Good knowledge of GDS (Global Distribution Systems) like Amadeus, Sabre, or Galileo is a plus. Ability to work in rotational shifts and on rotational week-offs. Immediate joiners preferred. This job is provided by Shine.com Show more Show less

Kerala Travels, a well established, premier Travel and Tourism Firm requires Airline Reservation Executives with 2+ years experience for their office in Trivandrum. Job Responsibilities: Responsible for managing flight booking and reservations for passengers. This involves liaising with customers to help them book flights, make changes to their existing bookings, and answer any queries they may have. They must be knowledgeable about flight schedules, fares and regulations and be adept at using reservation systems to manage booking efficiently. In addition, they may have to handle customer complaints and assist with check in procedures at the airport ensuring that the passengers have a seamless travel experience. Knowledge in Galileo will be an advantage. The successful candidate would be responsible for handling customer enquiries and providing a high level of customer service while making, changing and cancelling flight reservations. Duties include: Responding to customer enquiries in a timely / efficient manner Explaining various flight options available and helping customers make informed decisions. Making, changing and cancelling flight reservations Keeping customer informed about any change to their reservations. Ensuring all customer information is accurately entered into the airline reservation system. Managing customer payments and providing accurate billing information Providing excellent customer service at all costs. Ideal candidate must have excellent customer service skills, be able to work independently and as part of the team, and have good knowledge of airline reservation systems. Experienced candidates or fresh graduates with IATA certification are welcome to apply. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Airline Ticketing: 1 year (Required) License/Certification: IATA Certification (Required) Work Location: In person

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Bengaluru About The Role As an Identity and Access Management (IAM) Security Analyst you will play a key role in efficiently managing user identities and access across the enterprise. You will be responsible for implementing technologies and designing processes to ensure users have authorized access to resources and systems. What You’ll Do Establish and execute access governance programs and policies Define and enforce access control policies, including role-based access control (RBAC), attribute based access control (ABAC), and policy based access controls (PBAC) Ensure access adhere to the principle of least privilege and segregation of duties (SoD). Develop and execute an access certification program and scale to all systems Design, implement, and manage Identity Access & Governance policies and procedures. Define and enforce privileged access management (PAM) policies to secure sensitive systems and data. Manage user onboarding, offboarding, and role changes, ensuring adherence to security policies and compliance requirements. Collaborate with cross-functional teams, including IT, security, and compliance, to ensure IAM aligns with business goals. Communicate IAM-related updates and recommendations to stakeholders. Maintain comprehensive documentation of IAM policies, processes, and configurations. Generate reports and metrics related to IAM activities and security posture. Stay current with industry best practices, regulations, and compliance standards related to IAM, such as FedRamp, SOX, GDPR, PCI, and NIST. Provide operational support of IAM systems including an on-call rotation that may include after hours calls Examples Of Desirable Skills, Knowledge And Experience. In-depth understanding of access governance Experience in Identity Governance & Administration (IGA) solutions Performing policy enforcement, role management, and access certifications Experience implementing privileged access management (PAM) Experience developing IAM security standards and policies Preferred background in scripting and/or application development to automate identity and access management processes. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Path Forward Partnership : Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Show more Show less

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 75238-48937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: Mumbai What You'll Do As a Specialist Solution Engineer You will work with our clients to understand their business needs and understand their current applications landscape and access architecture with the goal of helping them develop a security posture that meets their needs while also keeping their employees and assets safe according to the most recent standards in cyber security. You will do this with the technological solutions in the Cloudflare One product portfolio, which encompasses different Zero Trust offerings, including our cutting edge Remote Browser Isolation and email security solutions. You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. Responsibilities You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare One. Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio Work with your Sales Partners to consistently achieve Pipeline and Revenue goals Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs Articulate the benefits of the Cloudflare One product portfolio vs competing solutions Promote retention by capturing and communicating gaps in product or features Skill Requirements Curiosity and Learning Agility 8+ years of prior Technical Sales, Systems Engineering, or related experience Experience interacting with senior level/executives to communicate a message of network and security transformation Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware) Fundamental understanding of customer network and application architectures. Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends. Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP. SASE concepts and Zero Trust Networking architectures Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS IdP/authentication, SAML, OTP SaaS application integration and tenant controls VPN and remote access challenges SIEM and log analytics platforms Client OS fundamentals and software distribution Ability to jump in with hands-on configuration when needed Ability to manage a project, work to deadlines, and prioritize between competing goals Other desirable skills areas include: Routing, subnetting, split tunnels. SD-WAN, local internet breakout End user and application security risks - DDoS, malware, phishing, viruses Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Show more Show less

Working Knowledge: Attending queries on inbound calls, PNR creation & Itinerary pricing. Coordinating directly with agents and reverting to Emails on their flight queries. Should have knowledge of making reservations, fare calculation, Ticketing on Galileo Amadeus and Sabre. Experience: Minimum 0 - 3 Year of experience in ticketing and reservation. Call HR :- 9463965167 Show more Show less

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! We are expanding our footprint with a new global capability center in Bengaluru, India, aimed at driving operational excellence, technological innovation, and strategic growth. Position Overview: We are seeking a dynamic and experienced Senior Leader to lead our new global capability center in Bengaluru. This leader will play a critical role in overseeing the center's operations, guiding our largest technical team, liaising with the Indian government, and growing important partner and network relationships. Key Responsibilities: Operational Leadership: Oversee and manage the day-to-day operations of the Bengaluru capability center, ensuring alignment with corporate goals and standards. Implement and maintain efficient operational processes and systems to drive productivity and quality. Develop and manage the center’s budget, ensuring financial objectives are met. Foster a culture of continuous improvement, innovation, and excellence within the center. Technical Team Leadership: Lead the largest technical team within the center, such as Engineering, Product, or R&D. Drive the strategic direction and execution of technical projects, ensuring they meet quality, timeline, and budgetary requirements. Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology and product development. Mentor and develop technical leaders and high-potential employees within the team. Government Engagement: Act as a senior liaison with Indian government officials and agencies, representing the company’s interests. Develop and maintain strong relationships with key government stakeholders to support strategic initiatives. Oversee the company’s efforts to ensure the company’s operations adhere to local laws and regulations. Advocate for policies and initiatives that benefit the company’s growth and operational objectives in India. Executive Support: Leverage personal influence and professional network to support growing networks and partnerships. Participate in high-level meetings and presentations to showcase the company’s capabilities and value proposition. Collaborate with the teams to develop strategic plans for key opportunities. Provide insights and support based on technical expertise and market knowledge to drive company success. Remote Team Collaboration: Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability. Facilitate seamless communication and collaboration between the teams in Bengaluru other hub offices. Travel as needed for meetings, strategic planning, and team integration. Qualifications: Education: Bachelor’s degree in Business, Engineering, or a related field; MBA or advanced degree preferred. Experience: Minimum of 15 years of experience in a senior leadership role, with a proven track record of managing large operations and technical teams. Industry Knowledge: Deep understanding of Cybersecurity and experience working with government and regulatory bodies in India. Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills. Technical Expertise: In-depth knowledge of engineering, product development, or R&D processes and best practices. Sales Acumen: Experience in supporting sales teams and engaging with large enterprise customers. Cultural Competence: Ability to navigate and bridge cultural differences effectively. Remote Collaboration: Proven ability to work with remote teams across different time zones and willingness to travel as necessary. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Show more Show less

We are hiring for Corporate Ticketing (Male) Location- Noida-Sec- 63 Experience- 3+ Yrs (Rotational Shifts) Required Preferred candidates from Travel agencies with good communication skills. Possess in-depth knowledge of GDS systems, specifically Galileo and sabre only Demonstrate proficiency in managing both international and domestic ticketing operations Strong knowledge of city codes, airport codes, and airline hubs. Excellent communication skill in both written and verbal formats Willingness to work in rotational shifts, including nights and weekends Skills:- Galileo, Sabre, ticketing, air ticketing and flight booking Show more Show less

Hiring For Travel Voice Process US Campaign Grad/UG with 1 year any customer service exp can apply. Excellent Comms Required Salary 31k Inhand 3500 MIV Night Shift 5 Days working Roster Off 1side cab 2500 Allowance Call/WhatsApp Anjali -93549 11705 Required Candidate profile Candidate must have super excellent comms skills. Must be comfortable with night shifts. Perks and benefits Incentives Cabs

Travel Process Associate Job Description: We are hiring passionate and customer-focused professionals for a leading travel process. This is an excellent opportunity for candidates with experience in handling travel bookings, customer queries, and providing high-quality support in a dynamic environment. Key Responsibilities: Assist customers with flight/hotel/holiday bookings, cancellations, and modifications. Resolve queries related to travel itineraries, pricing, and policies. Upsell travel products and services when possible. Ensure accurate and timely processing of transactions. Handle both voice and non-voice interactions as per business requirements. Requirements: Minimum 1+ year of experience in a travel process (GDS knowledge preferred). Excellent communication skills in English. Knowledge of Amadeus, Sabre, or Galileo will be an added advantage. Willingness to work in rotational shifts and on rotational weekly offs. Immediate joiners preferred. Perks & Benefits: Paid training and career growth opportunities Transport facilities 5 Days working Rotational Shifts Rotational Offs Salary: Upto 37k in-hand Share resume at 8076838492 Job Types: Full-time, Permanent, Fresher Pay: ₹28,000.00 - ₹37,000.00 per month Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Rotational shift US shift Supplemental Pay: Overtime pay Performance bonus Experience: total work: 2 years (Required) Work Location: In person

Attend query on phone, in person, & mails. Making recommendations according to customer needs and complaints. Dealing with various internal departments/ airlines using web-based tools and demonstrates the associated proficiency Immediate Joining Required Candidate profile Should have knowledge of Airline/Aviation/Travel industry. Knowledge of Amadeus / Galileo. Candidate should have excellent communication and interpersonal Skill. Contact- 8011950985 Show more Show less

Accountability:-  Provide exceptional traveller care and customer services to corporate clients  Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travellers.  Incumbent should have good knowledge of domestic and International critical itineraries – geographical knowledge is mandatory  Open to work 24/7 environment, roster off, week end working, public holidays and festivals  Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations  Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA  Ensure latest updated policies, procedures, desk instructions are read and complied  Excellent customer service and communications skills – written and verbal  Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices  Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants  Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker  Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills:  Graduate. Diploma, degree in travel & tourism would be added advantage  3 to 5+ relevant experience in travel domain  Build excellent relationship with customer groups, peers and seniors  Experience working with Implant  GDS experience is mandatory – Galileo & Amadeus.  Knowledge of corporate travel economics and travel technology/ tools will be an added advantage Show more Show less

Executive / Sr. Executive – Ticketing & Reservation Are you passionate about travel and have a knack for seamless reservations and client servicing? Join our dynamic team and take your career to the next level! Key Responsibilities: Handle ticketing and reservations for domestic and international travel Manage end-to-end booking processes using GDS systems (Amadeus and Galileo) Provide prompt and professional client support Coordinate with corporate clients for travel planning and management Ensure accuracy and efficiency in ticket issuance, reissuance, cancellations, and refunds Skills & Qualifications: ✅ Strong working knowledge of GDS Amadeus and Galileo ✅ Excellent communication skills – written and verbal ✅ Experience in client handling and corporate travel management ✅ Detail-oriented with the ability to multitask and manage time effectively ✅ A team player with a positive attitude Show more Show less

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Overview of Role: The Traveler Counsellor role at Amex GBT is to deliver exceptional travel service experience for our Corporate and Business Travel Customers. By working together as a high performing team, our Travel Counsellors provide exceptional traveler care, first call resolution and the highest quality of customer service to Amex GBT corporate clients. It is a high touch service environment, where you will have true accountability for the service relationship and customer experience, by providing creative and timely travel solutions, using available tools and technology as needed, while maximizing supplier revenue. What You’ll Do Act as Travel Advisor and Consultant to a single or multiple Corporate Business accounts with the willingness to jump in and flexibility in shifts to meet client needs Act as the point of sale on all travel requirements, arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing various Global Distribution Systems (GDSs) (Sabre/Apollo/Galileo/Amadeus) Provide consultative advice, solutions and recommendations. Additionally, pro-actively selling additional service for our travelers (e.g. Hotel and Car), whilst ensuring adherence to the customers agreed travel policy and requirements Complying with all legal standard requirements, which include mandatory training, compliance and sanctions Deliver expectations on individual/shared team goals and support all business Key Performance Indicators. Proactively access Compass to check on and improve performance Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, via messaging or via email or back-office systems and servicing platforms. Operate in a telephony servicing environment where you are accountable to key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred air and hotel partners Operate in a multi-channel servicing environment where you are accountable to key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics Use positive telephone service techniques; act on special customer requests and maintain excellent client relations Meeting the servicing of your nominated account or clients travel requirements, whilst adhering to your nominated call schedule daily, and reporting any variances in the workforce management scheduling tool to your Team Coach Coach, develop and mentor more junior Travel Counsellor colleagues in the team as needed Express enthusiasm and energy within the organization and always act according to company ethics, values and Compliance guidelines. Working phone, email or chat booking air, hotel and car rental Supports executive travel bookings and/or C-Level travel Actions, reviews and presents to customer BTA reconciliations. Investigates/action Travel Counsellors reservations/PNR for ticketing, quality/accuracy, client escalations or lowest fare (e.g., CSI/CSR, Trailblazer) What We’re Looking For Detailed understanding of fares and ticketing rules, both domestic and international, land, air and sea travel Knowledge and experience of: International air, hotel, car and rail booking Calculating and Processing exchanges High proficiency in one or more of the following GDS *Hiring Sabre, Apollo, Amadeus or Galileo Experience working in a high touch service environment where performance is measured through both customer satisfaction as well as through meeting and exceeding key revenue and servicing targets Experience working in a team Background in Business Travel, leisure or airline reservation required Passion for Excellence in Client Service Excellent Professional Communication – both written and verbal Detail-oriented - ability to act with integrity, and deal sensitively with personal and confidential traveler information Ability to speak more than one language desirable Ability to research and resolve customer service and traveler issues independently and /or with supplier Problem Solving, with a process improvement mindset Able to work under pressure, with a sense of urgency while maintaining a professional rapport and multi-task, accepting and adapting to change quickly and professionally Ability to positively influence team and peers Learning agility and ability to act on constructive feedback Possess a strong understanding of travel trends and industry best practices Location Hyderabad, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

About Etrav Tech Ltd.: Etrav Tech Ltd. is a leading travel technology and service provider, offering comprehensive travel solutions to B2B partners. We specialize in delivering efficient, scalable, and personalized travel experiences through a wide network of agents, suppliers, and advanced platforms. Job Overview: We are seeking a dynamic and customer-focused B2B Travel Consultant to join our growing team at Etrav Tech Ltd. The ideal candidate will be responsible for managing the travel requirements of our B2B partners, delivering excellent service, and supporting their operational needs efficiently. Key Responsibilities: Manage complete domestic and international travel bookings for B2B clients. Consult and advise partners on travel options, policies, and best practices to optimize itineraries. Handle travel-related queries and requests through calls, emails, and chat professionally. Build and maintain strong relationships with agents and suppliers. Ensure timely confirmations, accurate pricing, and seamless handling of modifications or cancellations. Stay updated with industry trends, airline policies, and global travel guidelines. Collaborate with internal teams to ensure smooth execution of bookings. Meet service-level agreements (SLAs) and contribute to business targets. Requirements: Minimum 5 years of experience in a B2B travel consultant role. Hands-on experience with GDS systems such as Amadeus, Galileo. Strong understanding of IATA regulations and ticketing processes. Excellent verbal and written communication skills. High attention to detail and ability to work in a fast-paced environment. Proficient in Microsoft Office and travel booking tools. Preferred Qualifications: IATA-certified or a diploma in Travel & Tourism. Experience working with travel CRMs or ERP systems. Prior exposure to handling agency travel accounts. Show more Show less

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence: Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Reporting and Analysis: Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications: Bachelor’s degree in a related field preferred. Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus, Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Show more Show less

Alhind Tours and Travels is a leading travel management company with a strong footprint across India and the Middle East. We offer a wide spectrum of travel services including airline ticketing, hotel reservations, visa services, group tours, Hajj & Umrah packages, and corporate travel solutions. With a commitment to excellence and innovation, we aim to deliver top-tier service and personalized travel experiences. We are seeking an experienced and driven Branch Manager to lead our operations in Cochin, Kerala . The ideal candidate will have 5–10 years of experience in the travel and tourism industry , with a strong background in sub-agency (B2B) sales , group business , and an in-depth understanding of the Cochin market . Key Responsibilities: Develop and manage sub-agency (B2B) partnerships and expand business through agent networks. Drive group travel business and manage corporate and group bookings effectively. Lead and mentor branch staff to meet sales targets and service standards. Plan and implement local marketing initiatives to grow the brand presence and customer base. Maintain excellent relationships with airline partners, tourism boards, and vendors. Ensure high levels of customer satisfaction and handle escalations as needed. Monitor market trends and competitor activity to strategize business development. Prepare and submit regular reports on branch performance and market insights. Requirements: 5 to 10 years of experience in the travel industry, preferably in a managerial role. Proven expertise in B2B sub-agency sales and group travel operations . Thorough knowledge of the Cochin travel market and local business landscape. Strong leadership, negotiation, and communication skills. Ability to work independently and make data-driven decisions. Familiarity with travel reservation systems like Amadeus, Galileo, or Sabre is a plus. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Work Location: In person

Bulk Hiring for experienced Travel Sales Consultant Min 1 year ppc sales calls Location-Gurgaon/Delhi/Noida Salary upto 70K + incentives Email PPC/META Calls exp mandatory Share CV EMAIL hiringtalent2424@gmail.com Required Candidate profile Share CV EMAIL hiringtalent2424@gmail.com

HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO SHAPE YOUR CAREER IN TRAVEL DOMAIN BPO INDUSTRY !!! Profile - Travel Advisor Process -International Voice & Backend Qualification - Graduate OR UG With 6 months Travel Process Experience Candidates are eligible to apply. Must Be Carry Good English Communication Skills & GDS Software knowledge. Salary Structure Fresher -upto 25Kctc + Monthly Bonus + Retention Bonus Experience- max upto 40Kctc +Monthly Bonus + Retention Bonus ( Salary can be vary depends on experience & communication skills.) Note -GDS Knowledge & Travel Process Experience is mandatory to apply. PREFERED CANDIDATE 6 month of experience in the travel domain with strong GDS knowledge. Candidate must be fluent in english communication skills. Graduate or undergraduate with six months travel process experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walkin interview . Both Side Cab is available for Gurgaon location & five days of working. Worked on Travel Software is mandatory & Proficiency in at least one GDS system (Amadeus, Sabre, Galileo, etc.). Perks & Benefits Competitive Salary Medical & PF Benefits Monthly Bonus & Retention Bonus Cab Facilities How to Apply:Interested candidates can send their updated resume or call to Ashish - 6388849191 Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

WALK-IN DRIVE AKBAR TRAVELS Positions: Travel Consultant / Sr. Travel Consultant Location : Akbar Tours & Travels #58, 3rd Floor, 2nd Cross, Residency Road Bengaluru 560025 Karnataka. Walk-in Date : 19th May, 20th May & 21st May 2025 Contact : +91 9164008088 Email: hrm@akbartravels.me Key Responsibilities: Handle domestic & international bookings flights, hotels, cars, and related services. Process ticket issuance, reissuance, cancellations, and refunds using GDS systems (Amadeus/Sabre/Galileo). Manage fares and bookings for Low-Cost Carriers (LCC) and NDC-based airline content . Ensure compliance with travel policies , fare rules, and visa requirements. Manage schedule changes , delivering excellent customer service. Stay updated with airline contracts, promo fares, and industry regulations . Provide post-travel support and handle feedback or complaints professionally. Requirements: 24 years of experience in travel consulting and GDS ticketing. Proficiency in Amadeus, Sabre, or Galileo systems. Deep knowledge of ticketing processes including issuance, reissuance, and refunds . Strong customer service and communication skills . Ability to work under pressure and handle urgent issues efficiently. Attention to detail and strong organizational abilities. Certification in Travel & Tourism is a plus. Why Join Akbar Travels? Work with one of the leading travel agencies in the country. Opportunity to manage diverse and global travel itineraries . Be part of a customer-focused, dynamic team . Bring your updated resume

Inter. Voice Process Grad./ Fresh/UG with 6 months of International BPO exp. can apply Excellcent communication skills required Salary upto 41 k ctc + incentives 5 days working Grad + International BPO Experience Required Required Candidate profile Contact HR AKRITI 8800061856(WhatsApp)-Share me your Resume On the same Number

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Role description: We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring todays mobility projects and systems to address an evolving set of demands from the worlds growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods. Role accountabilities : Assist Australia business in evaluating pursuit opportunities and contributing insights on capacity and capability Work closely with the team to enhance bid writing capabilities, ensuring alignment with established standards. Facilitate communication and coordination between the lead office and other disciplines Assist in identifying resource needs for pursuit projects and contribute to strategic resource acquisition plans. Support initiatives for knowledge transfer from bid team to delivery team, aiding in the documentation and sharing of best practices Developing high competencies in comprehensive project reviews, forecasting, and resource management, collaborating closely with regional leads to capture project needs, timelines, required skills, and the number of resources needed. Handling and delivering Design & Build projects with understanding in various tools used in Australia would be a plus. D & B projects- concept design, alternative technical concepts, detailed design of projects, and support needed during construction phase required for structural design, BIM Modelling, CAD production and quantities Deliver ongoing projects as per business norms in terms of time, budget, cost and quality Qualifications & Experience: Masters in Structural Engineering Domain. Minimum of 12 years of working experience for International Multi-disciplinary Projects for Highway Structures / Civil Structures / Railway Structures / Metro or Infrastructure in delivering various design and modelling tasks. Must have done a hardcore structural engineering role prior to understand and evaluate the scope of projects from Australia. Ability to collaborate effectively with diverse disciplines and support resource acquisition initiatives. Strong organizational and coordination skills with the ability to assist in strategic decision-making. Professional accreditation with any of the Australian States would be a requirement. If not, ability to obtain such status in next 2 years is a must for this role. Proficient in written communication and capable of contributing to bid writing processes. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a people rst business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

Req- travel sales agents (ppc / meta ) Exp- 3 years salary - 70k Location- delhi / gurgaon / 5 days working / night shifts immedaite joiner only Co- priyanka send me your cv on whatsapp - 8512850830