Job Title: L1 Application Support B2B Platform Location: WFO Employment Type: Full-Time Experience Required: 3+ Years Shift: IST or Global Support (based on business needs) Job Summary: We are looking for a proactive and analytical L1 Application Support to provide first-line support for our B2B platform. You will be responsible for diagnosing and resolving basic issues, researching edge cases, and supporting end-users in navigating and utilizing the platform effectively. This role is ideal for individuals with a passion for a B2B platforms, customer service, and problem-solving. Key Responsibilities: Provide L1-level support for users of the B2B platform via tickets, email, or chat. Investigate and resolve platform-related issues such as login errors, data display problems, permission/access concerns, etc. Collaborate with internal teams (L2/Engineering/Product) to escalate and track unresolved issues. Conduct root cause research for recurring queries or bugs and provide insights to improve documentation and processes. Assist in platform configuration and user setup for new clients or use cases. Create and update internal knowledge base articles and FAQs. Monitor support channels and ticket queues to ensure timely issue resolution and SLA adherence. Document detailed problem descriptions, diagnostics, and resolutions in the ticketing system. Perform data validation and basic analytics to support client inquiries and operations. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 3+ years of experience in SaaS, platform support, or application troubleshooting. Strong understanding of web applications, user workflows, and browser-based tools. Good written and verbal communication skills for working with global clients and internal teams. Familiarity with ticketing tools like Jira, Zendesk, or ServiceNow. Logical thinker with good debugging and research skills. Preferred Qualifications: Experience supporting enterprise/B2B customers. Knowledge of tools like Postman, Chrome DevTools, or any log analyzer. Exposure to CRM, ERP, or analytics platforms is advantageous. Understanding of Agile workflows and incident lifecycle management. Why Join Us? Be part of a fast-growing platform and support global B2B clients. Learn enterprise-grade tools and platforms. Work alongside cross-functional product and engineering teams. Grow into L2 roles in product support, QA, or solution engineering.
Profile: UX And UI Designer Experience: 3 Years Location: Noida Sector - 62 Key Responsibilities: 1.User Research: Conduct user research through interviews, surveys, usability tests, and data analysis to identify user needs, behaviors, and pain points. 2. Information Architecture: Design user flows, site maps, and navigation structures that are intuitive and easy to understand. 3. Wireframing & Prototyping: Create wireframes, prototypes, and mock-ups to visualize design concepts and interactions. 4. Usability Testing: Plan, conduct, and analyze usability testing sessions to gather user feedback and identify areas for improvement. 5. Collaboration: Work closely with UI designers, product managers, and developers to turn research insights into actionable design solutions. 6. User-Centered Design: Advocate for the users needs and ensure that user-centered design principles are integrated into all aspects of the product. 7. Continuous Iteration: Refine and iterate on design concepts based on feedback from stakeholders, users, and testing results. 8. Documentation: Create and maintain detailed design documentation, including personas, user journeys, and design specifications. 9. Cross-Platform Consistency: Ensure that designs are consistent across platforms (mobile, web, desktop) and that the user experience is seamless. 10. Stay Informed: Keep up with the latest trends and best practices in UX design and usability . Skills & Qualifications: 1. Proven experience as a UX Designer or similar role, with a portfolio that demonstrates your ability to solve complex design challenges and deliver user-centric solutions. 2. Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, Invision, or similar. 3. Experience conducting user research, usability testing, and analyzing user data to drive design decisions. 4. Strong knowledge of UX principles, information architecture, and interaction design. 5. Ability to design with a focus on both user needs and business objectives. 6. Strong problem-solving skills and attention to detail. 7. Excellent communication skills, with the ability to present and explain design decisions to stakeholders. 8. Knowledge of HTML/CSS and familiarity with the development process is a plus but not required. 9. Experience working in an Agile development environment is a plus.
Position: Node.js Developer Experience Required: 3 Years Location: Noida Sector 62 About the Role: We are looking for an experienced Node.js Developer to join our team. The ideal candidate will have a strong background in back-end development, a deep understanding of JavaScript frameworks, and the ability to create efficient and scalable server-side applications. Key Responsibilities: 1. Design, develop, and maintain server-side applications using Node.js. 2. Collaborate with front-end developers to integrate user-facing elements with server-side logic. 3. Develop and optimize RESTful APIs and web services. Write clean, maintainable, and scalable code following best practices. 4. Ensure application performance, security, and responsiveness. 5. Debug and resolve application issues and production bugs 6. Work closely with cross-functional teams to gather requirements and deliver solutions. 7. Stay updated with emerging technologies and implement them as needed. Key Skills and Requirements: 1. 3 Years of experience in back-end development with a strong focus on Node.js. . 2. Proficient in JavaScript (ES6+) and modern development practices 3. Experience with frameworks such as Express.js, NestJS, or similar 4. Strong understanding of database technologies such as MongoDB, MySQL, or PostgreSQL. 5. Familiarity with front-end technologies like HTML, CSS, and frameworks such as React or Angular. 6. Experience with version control systems like Git. 7. Understanding of cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines is a plus. 8. Knowledge of containerization tools like Docker and orchestration systems like Kubernetes is an advantage. 9. Strong problem-solving skills and attention to detail. 10. Excellent communication and collaboration abilities.
Position : QA Automation Engineer Experience : 3-5 Years Location : Noida Sec - 62 Overview : We are looking for a talented QA Engineer with expertise in Automation Test Engineer with 3+ years of experience in designing, developing, and executing automated test scripts. The ideal candidate will help in creating comprehensive test strategies, writing and executing test cases, and driving automation initiatives to ensure high-quality software delivery. This role requires a proactive approach to improving the overall quality assurance process. Key Responsibilities: Develop, enhance, and maintain test automation scripts for web, mobile, and backend systems. • Implement and manage automated test frameworks for UI, API, and regression testing. Collaborate with developers to ensure test coverage and help identify bugs early in the development cycle. Conduct code reviews for test scripts and contribute to best practices in automation. Participate in daily stand-ups, sprint planning, and retrospectives in an Agile environment. Document test results, generate reports, and assist in continuous test integration. Work with CI/CD pipelines to integrate automated tests into the build and deployment Required Skills and Qualifications: 3-5 years of hands-on experience in automation testing. Proficient in test automation tools such as Selenium, TestNG and Junit. Strong programming skills in Java programming. Good Understanding of Agile Methodologies and Test-Driven Development (TDD) Experience with API testing tools like Postman, Rest Assured, or SoapUI. Good understanding of CI/CD tools like Jenkins, GitHub Actions, GitLab CI. Knowledge of bug tracking systems like JIRA or Azure DevOps. Strong Communication Skills. Nice-to-Have: Experience with BDD frameworks (e.g., Cucumber, Behave). Familiarity with Docker, Kubernetes, and cloud platforms like AWS or Azure. Exposure to performance or load testing tools (e.g., JMeter, Gatling). Knowledge of accessibility testing or security testing concepts.
Position : Technical Lead Experience Required : 5 Years Location : Noida Sector 62 About The Role As a Technical Lead at Benthon Labs Pvt Ltd you'll build fully-fledged platforms using a range of different technologies. You'll be involved in the entire product development lifecycle including the design, development, deployment and maintenance of new and existing features. You'll write clean and functional code on the front- and back-end. You'll collaborate closely with our development team to ensure system consistency and to create great user experience. You'll write reusable and maintainable code. You'll optimize web design for mobile for maximum speed. Ultimately, your work will have a direct impact on the stability and user experience of our products. Key Requirements Minimum 5 years of development experience with back-end and front-end technologies. Having strong knowledge of back-end programming languages such as Node.js and JavaScript frameworks (like Angular, React, and Vue). Having good knowledge of multiple front-end languages and libraries (like HTML, CSS and JavaScript). Familiarity with databases (like MySQL and MongoDB), web servers (e.g. Apache) and cloud services like AWS, Azure, GCP etc. Experience with testing and debugging is hands-on. Analytical and good at time management. Have great communication and problem-solving skills. Curious about new technologies and you're excited to find ways to implement them in your work. Have experience with coaching and mentoring other developers or a team of developers. Must-Have Skills 5 years of development experience in front-end and back-end technologies. Strong expertise in Node.js for back-end development. Proficiency in JavaScript frameworks (React.js, Angular, or Vue.js). Familiarity with databases (MySQL, MongoDB) and web servers (Apache, Nginx). Hands-on experience with cloud services (AWS, Azure, or GCP). Ability to mentor junior developers and drive technical projects forward. (ref:hirist.tech)
Experience Minimum 4 Years Work Level Medium Level Employee Type Full Time Offer Salary As Per Standards Overview 3+ years of experience. Take ownership of assess assess software quality through automated and manual testing to ensure bug-free high quality releases. Roles And Responsibilities Participate in Requirement Gathering and document them Build and maintain a framework for testing Prepare test case documents using the requirements and maintain them Work closely with services developers ensuring proper testing Publish QA test pass/fail summary to management Work on other automation processes like Automation Pipeline, Result Reports,etc and help the team enhance the existing automation process. Manually verify the functionalities against the test cases and raise issues for fixes. Work on the Automation framework to incorporate new features Prepare automation test scripts and execute them periodically. Technical Skills 3+ years of experience testing web applications and web architecture API using Python, Node.js, JAVA is highly desirable Experience in automation frameworks such as JUnit, TestNG, Selenium UI and/or API level test automation expertise Good understanding of cloud-delivered applications is required Experience with web services with HTTP, HTTPS, REST APIs, and JSON Experience on testing Big Data application is good to have Knowledge/ exposure of AWS/ Lambda / GEB SPOC is good to have Experience with microservices architecture using Kubernetes and Docker containers is a plus Hands-on experience in SQL Comfortable with build processes, CI processes and managing QA Environments as well as working with tools like Git and Bamboo Experience in client communications and related processes Minimum Qualifications B.Tech/B.E. (Computer Science/IT/Electronics) MCA Benefits 5 Days Working Flexible working hours Best in Industry Salary Package Paid leaves & Medical Insurance Strong Learning curve Modern Stack Follow us on linkedin Benthon Labs Gallery Relevant Jobs Sr. Python Developer Vue.js Frontend Developer React Frontend Developer Angular Frontend Developer View All Jobs
Position : Senior Automation Tester Experience : 4+ Years Location : Noida Sec - 62 (5 days work from office) About Company : Benthon Labs is a fast-growing global software development company. We are an IT Service based organization providing IT services to our clients. Company Website - https://www.benthonlabs.com Overview : We are looking for a talented QA Engineer with expertise in Automation Test Engineer with 4+ years of experience in designing, developing, and executing automated test scripts. The ideal candidate will help in creating comprehensive test strategies, writing and executing test cases, and driving automation initiatives to ensure high-quality software delivery. This role requires a proactive approach to improving the overall quality assurance process. Key Responsibilities: • Develop, enhance, and maintain test automation scripts for web, mobile, and backend systems. • Implement and manage automated test frameworks for UI, API, and regression testing. • Collaborate with developers to ensure test coverage and help identify bugs early in the development cycle. • Conduct code reviews for test scripts and contribute to best practices in automation. • Participate in daily stand-ups, sprint planning, and retrospectives in an Agile environment. • Document test results, generate reports, and assist in continuous test integration. • Work with CI/CD pipelines to integrate automated tests into the build and deployment process. Required Skills and Qualifications: • 4+ years of hands-on experience in automation testing. • Proficient in test automation tools such as Selenium, TestNG and Junit. • Strong programming skills in Java programming. • Good Understanding of Agile Methodologies and Test-Driven Development (TDD) • Experience with API testing tools like Postman, Rest Assured, or SoapUI. • Good understanding of CI/CD tools like Jenkins, GitHub Actions, GitLab CI. • Knowledge of bug tracking systems like JIRA or Azure DevOps. • Strong Communication Skills. Nice-to-Have: • Experience with BDD frameworks (e.g., Cucumber, Behave). • Familiarity with Docker, Kubernetes, and cloud platforms like AWS or Azure. • Exposure to performance or load testing tools (e.g., JMeter, Gatling). • Knowledge of accessibility testing or security testing concepts.
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