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0.0 - 4.0 years
2 - 3 Lacs
Gurgaon/ Gurugram
Work from Office
Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or WhatsApp Mahi- 98718 56986 Rajiya - 9354352748
Posted 3 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. Note: This role requires flexibility across different time zones, with the following shift options: APAC Shift: [10 AM - 6.30 PM IST] EMEA Shift: [2 PM - 11.30 PM IST] PST Shift: [10 PM - 6.30 AM IST] The role operates on a rotational shift basis, so it requires you to be available to work during different time zones as required by the business needs. Off Days: The role includes two consecutive fixed off days (which may not always fall on weekends). About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. As a member of our quickly growing Travel support team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What You Will Do Responsible for supporting our Rippling customers and resolving issues related to our Travel Products. Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment. Leverage phone, chat, email functionality, and video conferencing to help our customers optimize Rippling’s Travel Product De-escalate and resolve issues by leveraging platform and industry expertise. Responsible for documenting product functionality and country-specific nuances and training Global Support Team members. Become a product expert - you'll be a go-to resource for both customers and coworkers. Identify areas of improvement and work directly with Product and Engineering teams to share areas where we can better serve our customer base through automation or added features. Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met What You Will Need Required: Proficient in English; written and verbal communication skills 3+ years of work experience in a customer/client-facing role Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Flexibility with changing job duties and responsibilities Time management skills and ability to prioritise Bonus 3+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level IATA accreditation (WWAFT/WAII/BA2) Show more Show less
Posted 3 weeks ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided. Must have Galileo experience. Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native Galileo and Sabre GDS expertise. Minimum 1 year experience of US and Asia bookings. Minimum 1 year experience in Corporate Travel bookings. Chat-hub experience is preferred. Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description : Clarity TTS is a global travel SaaS provider offering cutting-edge Travel Technology Solutions. Our sophisticated products include Clarity MATM, Clarity NDC, Clarity SWAP, Clarity ATM, Clarity IBE, Clarity API, Clarity RMS, and Clarity Rewards, which are utilized by airlines, GSAs, consolidators, OTAs, TMCs, DMCs, and travel agencies worldwide. As pioneers in the industry, we have achieved the IATA's Airline Retailing Maturity (ARM) index and are committed to transforming the travel business with automation's aid. With a global presence in five countries, our headquarters is located in Toronto, Canada, and we have corporate offices in the United States, United Kingdom, India, and Sri Lanka. Role Description: • Communicate effectively with travel agents to understand their requirements and provide appropriate ticketing solutions. • Respond to flight and fare inquiries promptly and accurately, ensuring a high level of customer satisfaction. • Utilize GDS systems, including Amadeus, Galileo, and Sabre, to search, book, and manage flight reservations. • Demonstrate a solid understanding of fare types, contracts, and the ability to read and comprehend fare rules. • Assist travel agents with reservation and ticketing queries, resolving issues in a timely and efficient manner. • Collaborate with team members to achieve individual and team targets, contributing to a positive and productive work environment. • Stay updated with industry trends, airline policies, and regulatory changes that may impact ticketing and reservations. • Maintain accurate records of ticketing transactions, interactions with travel agents and other relevant data. Requirements: • IATA, Travel & Tourism or equivalent. • Ability to multi-task and work independently. • Excellent command over English - both written and spoken. • Strong organizational skills with a maniacal attention to detail. • Good client interfacing and people management skills Show more Show less
Posted 3 weeks ago
36.0 years
5 Lacs
Delhi, India
On-site
Urgent Hiring: Senior Quality Analyst Travel Domain Location: Delhi Salary: Up to 45,000/month Shift: US Shift Cab Facility: Yes Meals: Provided Interview Mode: No telephonic round (direct screening) Joining: Immediate preferred We are urgently hiring a Senior Quality Analyst with experience in the travel domain . If youve worked with GDS systems or OTA platforms and have strong QA skills, this is a great opportunity! Requirements 36 years of QA experience Strong knowledge of travel domain (GDS like Amadeus, Sabre, Galileo, etc.) Manual and automation testing expertise Solid understanding of SDLC/STLC and QA methodologies Comfortable with US Shift Excellent communication and analytical skills How To Apply Send your CV via WhatsApp: 8109732737 Or email it to: jobinformation83473@gmail.com Apply now positions are filling fast! This job is provided by Shine.com Show more Show less
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Chandigarh, Gurugram, Delhi / NCR
Work from Office
Hi All, 100+ positions open for travel sales min 1yr sales experience must Salary upto 70k + Incentives Call/whats app CV HR Priyanka priyanka jain 8512850830
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 75238-48937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 3 weeks ago
4.0 - 6.0 years
0 Lacs
Kochi, Kerala, India
On-site
Job description Position: Assitant Manager - Ticketing Department: Travel & Tourism Location: Kochi, Chennai, Thiruvalla, Pala, Kottayam, Kannur Reports To: DGM Role Overview: The person is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences. Key Responsibilities: Ticket Booking & Issuance: Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo). Ensure compliance with airline policies and regulations during ticket issuance. Customer Assistance: Assist customers with flight inquiries, schedule changes, and cancellations. Provide travel recommendations, including flight options and cost-effective routes. Amendments & Refunds: Manage re issuance of tickets for date or flight changes. Process refunds as per airline policies. Coordination & Documentation: Maintain accurate records of transactions and correspondence with customers. Coordinate with airlines and travel partners for any escalations or special requirements. Problem Resolution: Handle customer complaints or issues promptly and professionally. Provide solutions for disrupted travel plans, such as delays or cancellations. Up selling & Cross-Selling: Promote ancillary services such as travel insurance, hotel bookings, and holiday packages. Skills & Qualifications: Educational Background: Bachelor’s degree in Travel & Tourism or related field (preferred). Experience: 4 - 6years of experience in ticketing or travel operations. Technical Skills: Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent). Familiarity with fare rules, taxes, and airline regulations. Soft Skills: Excellent communication and customer service skills. Attention to detail and the ability to multitask in a fast-paced environment. Preferred Qualifications: IATA certification or diploma in travel and tourism. Knowledge of multiple languages, especially regional or international. Key Attributes: Problem-solving skills and a customer-first approach. Ability to work independently and as part of a team. Strong organizational and time management skills. You can Show more Show less
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Chandigarh, Dehradun, Gurugram
Work from Office
Bulk Hiring for experienced Travel Sales Consultant Min 1 year ppc sales calls Location-Gurgaon/Delhi/Noida Salary upto 50K + incentives Email PPC/META Calls exp mandatory 8279983161 / kajaljain3445@gmail.com Required Candidate profile 8279983161
Posted 3 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Chandigarh, New Delhi, Gurugram
Work from Office
Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724
Posted 3 weeks ago
2.0 - 6.0 years
9 - 13 Lacs
Chennai
Work from Office
Hello Visionary! We know that the only way a business thrive is if our people are growing. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Systems Engineer - MES You'll make a difference by Digitalization is a primary focus for our operations, and this role is at the front of the effort, delivering capabilities that transform business processes, create customer value, and develop a more digitally oriented workforce. You will be the solution's subject matter expert. As a change agent, you'll execute and lead technology implementations within the business. The role of Engineering Systems OpCenter Connect MOM & Execution Discrete Lead, is responsible for the execution and leadership of solution implementations, including process changes & performance monitoring. You will work closely with a cross section of external and internal partners/customers, including manufacturing, technology, engineering, finance, procurement, and business management. You'll win us over by Maintenance and support of existing OpCenter Connect MOM & Execution Discrete solutions (incident management, updates, testing and\or user trainings). Implementation of new capabilities, which include Establish technical requirements & budget. Develop and lead implementation plans that complete within timing and budget to meet site expectations. Identify and bringup project risks. Communicate status regularly to all stakeholders. Create a better #TomorrowWithUs! This role, based in Chennai, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at www.siemens.com/careers Hello Visionary! We know that the only way a business thrive is if our people are growing. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Software Engineer "“ Rulestream Developer You'll make a difference by You are responsible for Rulestream Implementation and support which involves solution & process design, configuration, and implementation in Rulestream. Interfacing Rulestream with Teamcenter CAD applications. Understanding the current environment and network setup and providing best practices and guidelines for performance improvements. Providing solutions to issues related to configuration and implementation of Rulestream. Release Planning and deployment execution, preparation of documentations, approvals Internal & external and follow the defined product release processes. Undertaking Unit and Integration Testing. Create a better #TomorrowWithUs! This role, based in Chennai, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at: www.siemens.com/careers
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring For International Voice Process. Where in you have to give Resolution to the Customers Vie the Calls. Job Details- Position: CSE- Qualification: Graduate- -Experience: 12 Months Min is Mus with International Voice, 38K In - hand, Upto 15K INC - Location : Work from Office GGN Sector 29 - Both Side Cab Facilities - Working Days: 5 days, Fix Week- end offs Evening Shift 6 to 3:30 - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/9310529164 - Aastha https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9310058098 - Sieera
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Wipro HRO Voice Process. Where in you have to give HR Services Vie the Calls to the Customers. Job Details- Position: CSE - Qualification: Graduate- Experience: 6 Months Min is Mus, 30K In - hand, Upto 15K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office GGN Sector 48, Noida Sector 6 - Both Side Cab Facilities- Working Days: 5 days, Fix Week- end offs Evening Shift 6 to 3:30 - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side Sahil - 9310058098 Aastha - 9310529164 Deepika - 9557020534
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Wipro Aviva Voice Process. Where in you have to Provide Customer Services to the Customers Vie the Calls. Job Details - Position: CSE - Qualification: Graduate - Experience: 1 - 2 yrs Months Min is Mus, 55K In - hand, Upto 15K INC - Fresher - Only Graduate with salary of 27K, INC - Location : Work from Office GGN Udyog Vihar - Odd hrs Cab Facilities - Working Days: 5 days, Fix Week- end offs Afternoon Shift , Time window 12 to 10:30 - Rounds: HR, VNA & OPS - Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side Sahil - 9310058098 Aastha - 9310529164 Deepika - 9557020534
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Handle customer inquiries and resolve issues efficiently over the email and chat support Provide accurate information to customer Deliver excellent customer service and enhance customer satisfaction. Handling premium customer HR Riya - 63980 09438 Required Candidate profile - 6 months GDS Amadeus experience is mandatory - Customer service (International) - Excellent communication - 5 Days working - Rotational shifts and week-offs - Both side cabs
Posted 3 weeks ago
6.0 - 7.0 years
13 - 15 Lacs
Ahmedabad
Work from Office
Heinz India is looking for Analyst I, Global GBS to join our dynamic team and embark on a rewarding career journey Collect, clean, and analyze large datasets to extract actionable insights for business decision-making Develop reports, dashboards, and visualizations to monitor performance metrics and trends Work with cross-functional teams to identify business challenges and provide data-driven solutions Conduct market, financial, or operational analysis depending on domain Present findings and recommendations clearly to stakeholders through presentations and documentation Ensure accuracy, consistency, and completeness of data used in analysis Utilize tools like Excel, SQL, Python, or BI software for data analysis and reporting
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: 24/7 Rotational Shifts (2 rotational week off) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Job Title: Travel Sales Agent (BPO) Department: Sales / Travel Process Location: Noida Job Type: Full-time (Rotational Shifts) Experience: 02 years (Freshers with relevant training may apply) Reporting To: Team Leader / Supervisor Job Summary: We are seeking enthusiastic and customer-focused individuals for the role of Travel Sales Agent in our BPO travel sales process. The ideal candidate will be responsible for handling inbound and outbound calls, understanding travel requirements, offering customized travel solutions, and closing sales. This role demands strong communication skills, a sales-driven mindset, and basic knowledge of travel booking platforms. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries (flights, hotels, holiday packages, etc.). Understand customer travel needs and recommend suitable travel options and promotional packages . Provide accurate pricing , travel details, and booking confirmations . Convert inquiries into confirmed sales by building rapport and offering compelling travel solutions. Use GDS/booking tools (Amadeus, Galileo, Sabre, or other systems) to search and book itineraries (if applicable). Achieve daily/weekly sales targets and KPIs as defined by the management. Manage payment processing and post-booking support including changes, cancellations, and refunds. Handle customer queries and complaints with professionalism and customer-first attitude . Maintain up-to-date knowledge of industry trends, destinations, and travel regulations. Key Requirements: Minimum qualification: Graduate (any discipline) 0–2 years of experience in BPO, travel sales, or customer service (travel domain preferred) Strong verbal communication skills in English (additional regional or foreign languages is a plus) Familiarity with GDS platforms Willingness to work in rotational shifts including weekends and holidays Basic knowledge of travel industry and destinations Ability to handle pressure, meet targets, and work in a fast-paced environment Preferred Skills: Sales aptitude and customer-centric approach Strong interpersonal and negotiation skills Attention to detail and accuracy in data entry Problem-solving mindset with good decision-making skills
Posted 3 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 6 months of Amadeus Tools Salary Upto 40k ctc + 15k incentives 24/7 shifts/ 5 days Working 2 days week off/ Rotational Shift/off Both sides cabs Required Candidate profile Interested candidate contact Send me your resume as soon as possible bambi -9870305937
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for CCE for US Travel Process- Book*ng.Com Key roles:-. >Handling customers related to their travel issues via chat & calls. >Understand Root cause and help fix the same Eligibility- Grad/UG Freshers Sal - upto 30K+inctvs+Both side cabs Required Candidate profile Note:- 1. Need Candidates with excellent comm. skills 2. Comfortable with Work from Office For More Info HR Ria - 9599854627 (Call/Whatsapp)
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Perumanur, Kochi, Kerala
On-site
Kerala Travels, a well established, premier Travel and Tourism Firm requires Airline Reservation Executives with 2+ years experience for their office in Kochi. Job Responsibilities: Responsible for managing flight booking and reservations for passengers. This involves liaising with customers to help them book flights, make changes to their existing bookings, and answer any queries they may have. They must be knowledgeable about flight schedules, fares and regulations and be adept at using reservation systems to manage booking efficiently. In addition, they may have to handle customer complaints and assist with check in procedures at the airport ensuring that the passengers have a seamless travel experience. Knowledge in Galileo will be an advantage. The successful candidate would be responsible for handling customer enquiries and providing a high level of customer service while making, changing and cancelling flight reservations. Duties include: Responding to customer enquiries in a timely / efficient manner Explaining various flight options available and helping customers make informed decisions. Making, changing and cancelling flight reservations Keeping customer informed about any change to their reservations. Ensuring all customer information is accurately entered into the airline reservation system. Managing customer payments and providing accurate billing information Providing excellent customer service at all costs. Ideal candidate must have excellent customer service skills, be able to work independently and as part of the team, and have good knowledge of airline reservation systems. Experienced candidates or fresh graduates with IATA certification are welcome to apply. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Perumanur, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Airline Ticketing: 1 year (Required) License/Certification: IATA Certification (Required) Work Location: In person
Posted 3 weeks ago
0.0 years
0 Lacs
Mohali, Punjab
On-site
Job Summary We are looking for a detail-oriented Quality Analyst to join our Travel Sales team, mainly to focus on call audits. Your role will be to review customer calls to ensure sales agents follow quality standards and provide excellent service. Your feedback will help improve agent performance, boost customer satisfaction, and support better sales results. Responsibilities and Duties Listening to the live and recorded interactions between the customer and the agent and analyzing with respect to the set parameters to ensure the customer experience is up to the mark. Conducting audits to check procedure adherence. Handling nesting batches and supporting training with Mock Calls for quality and product knowledge. Give training to new Hires on company process, procedures, quality, and VOC (voice of customer). Complaint handling and resolution by analyzing the area of defects. Monitoring calls to evaluate agent performance on skills, product knowledge, and call quality. Working on Galileo to update on product and fare knowledge/Developing new innovative ideas to improve quality fare knowledge. Conducting Dip Check on Documentation adherence E.g.: Case to call ratio. Update promotions, industry changes, and airline procedures and policies to team and team leaders and make sure that everyone is aware of any changes. Mapping the performance of every executive & lead them to a better understanding of Mann Travel process, flow, and products. Generating and analyzing performance and skill reports. Ensuring the quality and team leaders calibrated as per the client’s requirement. Conduct debriefing sessions with the team leaders and agents to encourage them in their areas of improvement. Overall 20 calls/day mandate. Salary: 25000/- onwards Shift Timings: Flexible Contact 7009944662 Job Type: Full-time Ability to commute/relocate: Phase-8B, Industrial Area, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person
Posted 3 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring Customer Care Executive 06 months relevant experience only from travel BPO Fluent English No fresher Excellent command over GDS / Amadeus/ Saber Open for rotational shift Resume @7838882457 SHRISTI Required Candidate profile Experience only from travel BPO Reservations/ cancellation/ issuing/ Reissuing/ Retention No freshers Salary upto 35 k Depends on experience Both English and Spanish Speaking Perks and benefits Cab + Incentives+ meal
Posted 3 weeks ago
2.0 - 31.0 years
0 - 0 Lacs
Anna Nagar, Chennai
Remote
1.Air Ticketing Consultant Qualification - Any Graduate Experience –2+ Yrs. (Travel Industry) Domestic & International Air Ticketing GDS/CRS Systems (Amadeus, Galileo, etc.) Vacancy:-2 12.Visa Consultant Qualification - Any Graduate Experience - 2+Yrs (Travel Industry) To Handel International Visa (Schengen,us,uk) Vacancy:-2
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Race Course, Vadodara, Gujarat
On-site
1) We are looking for a candidate who has previously worked in a small travel agency before 2) Should have experience of dealing with customers 3) Should have knowledge of Visas 4) Should be able to use online ticketing portal & GDS (Amadeus / Galileo) 5) Freshers are welcome, on job training would be provided Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Required) Location: Race Course, Vadodara - 390007, Gujarat (Preferred) Expected Start Date: 01/06/2025
Posted 4 weeks ago
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The job market for Galileo professionals in India is vibrant and promising, with a growing demand for skilled individuals who can efficiently work with the Galileo reservation system. Galileo is a computer reservations system used in the travel industry to book flights, hotels, car rentals, and more. Job seekers with expertise in Galileo can explore various opportunities in the travel and tourism sector in India.
The average salary range for Galileo professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
A typical career path for Galileo professionals may include roles such as Galileo Operator, Galileo Specialist, Galileo Trainer, and Galileo Manager. As professionals gain experience and expertise, they can progress to higher positions such as Galileo Consultant or Galileo Project Manager.
In addition to expertise in Galileo, professionals in this field are often expected to have skills such as knowledge of other GDS systems, strong communication skills, customer service orientation, attention to detail, and problem-solving abilities.
As you prepare for interviews for Galileo roles in India, make sure to familiarize yourself with the system, stay updated on industry trends, and showcase your problem-solving skills and attention to detail. With the right preparation and confidence, you can excel in the exciting world of Galileo jobs in India. Good luck!
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