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Navyoga Academy
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Frontline Call Handling Executive

Frontline Call Handling Executive

Navyoga Academy

2 - 5 years

1 - 2 Lacs

hyderabad

Posted:2 weeks ago| Platform:

Apply

Skills Required

counselling admission counselling customer service admission counsellor front office inbound calls ms office student counselling outbound calling demo session telecaller academic counsellor student relationship management admissions yoga education counsellor

Work Mode

Work from Office

Job Type

Full Time

Job Description

Frontline Call Handling Executive

Key Responsibilities:

Handle inbound and outbound calls professionally.
Schedule demo sessions and follow up with students.
Manage admissions, fee collection, and record keeping.
Maintain confidential student health-related information.
Conduct follow-up calls (7, 15, 30, 60 days) to track student progress.
Collect student feedback and encourage Google reviews.
Share testimonials with the marketing team.
Promote academy programs, workshops, and offers.
Coordinate with teachers to ensure studio hygiene and smooth operations.
Work towards achieving monthly revenue targets.

Required Skills & Qualifications:

Excellent communication in
English & Telugu
(Hindi preferred).
Strong organizational and multitasking skills.
Basic knowledge of
MS Office (Word, Excel)
& CRM tools.
Prior experience in customer service / call handling preferred.

Personality Traits:

Friendly, approachable, and professional.
Positive, team-oriented attitude.
Calm and composed in handling student concerns.

More Jobs at Navyoga Academy

Frontline Call Handling Executive

hyderabad

2.0 - 5.0 yrs

INR 1 - 2 Lacs

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Frontline Call Handling Executive