Front Office Receptionist

Job Description

Front Office Receptionist Job Description Position Overview The Front Office Receptionist is the first point of contact for visitors and callers, playing a crucial role in creating a positive and welcoming experience. This position is essential in maintaining a professional environment and supporting various administrative functions. Key Responsibilities Visitor Management : Greet and welcome visitors promptly and courteously, directing them to the appropriate personnel or department. Communication Handling : Answer, screen, and forward incoming phone calls; take messages and provide basic information when needed. Appointment Scheduling : Schedule and confirm appointments, meetings, and conference room bookings. Mail and Deliveries : Receive, sort, and distribute incoming mail and deliveries; prepare outgoing mail as required. Office Supplies Management : Monitor and maintain inventory of office supplies; order replacements when necessary. Administrative Support : Assist with clerical tasks such as filing, photocopying, and data entry. Security Protocols : Maintain visitor logs and ensure adherence to office security procedures. Reception Area Maintenance : Ensure the reception area is clean, organized, and presentable at all times. Additional Duties : Perform other administrative tasks as assigned by management. Qualifications Education : High school diploma or equivalent; additional certification in Office Management is a plus. Experience : Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Skills : Proficiency in Microsoft Office Suite; hands-on experience with office equipment (e.g., fax machines and printers). Communication Skills : Excellent verbal and written communication skills. Organizational Skills : Strong multitasking and time-management abilities. Professionalism : Professional attitude and appearance; ability to be resourceful and proactive when issues arise.