Front Office Manager

6 - 10 years

5 - 8 Lacs

kota

Posted:1 day ago| Platform: Naukri logo

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Skills Required

front office management front office operations customer service front office hotel management front desk receptionist activities guest handling telephone handling guest relations hospitality telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Manager to join our team, with 6-10 years of experience in the hospitality industry. The ideal candidate will have a strong background in front office operations and management.


Roles and Responsibility
  • Manage front office staff and ensure excellent customer service.
  • Coordinate with other departments for seamless operations.
  • Implement effective strategies to improve customer satisfaction.
  • Maintain high standards of quality and professionalism.
  • Analyze customer feedback and implement changes to enhance guest experience.
  • Supervise and train new hires to meet performance expectations.

Job Requirements
  • Proven experience as a Front Office Manager or similar role.
  • Strong knowledge of front office operations and management principles.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.

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