Front Office Manager

Role Overview: As a Front Office Manager at SILA, located in Chikkamagaluru, you will play a crucial role in overseeing the daily operations at the front desk. Your primary responsibilities will include ensuring smooth guest check-ins and check-outs, managing reservations, and maintaining a welcoming environment. You will be responsible for addressing guest inquiries, managing customer satisfaction, coordinating with other departments for seamless services, and supervising front-office staff and schedules. Key Responsibilities: - Oversee daily operations at the front desk to ensure smooth guest check-ins and check-outs - Manage reservations and maintain a welcoming environment for guests - Address guest inquiries and manage customer satisfaction effectively - Coordinate with other departments to ensure seamless services for guests - Supervise front-office staff and schedules to maintain efficiency Qualifications: - Proficiency in Front Office operations, Office Administration, and staff management - Strong focus on Customer Service and ensuring Customer Satisfaction - Excellent verbal and written Communication skills to interact with guests and staff effectively - Ability to handle multiple tasks and maintain a professional demeanor under pressure - Previous experience in the hospitality or related industry is highly desirable - Bachelor's degree in Hospitality, Business Administration, or a related field is preferred - Familiarity with hotel management software is a plus,