Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Fairmont Hotels Resorts
>
Front Office Manager

Front Office Manager

Fairmont Hotels Resorts

3 - 7 years

5 - 9 Lacs

bengaluru

Posted:8 hours ago| Platform:

Apply

Skills Required

strategic management front office leadership development hotel management budgeting management forecasting service quality recruitment service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

THE POSITION

To manage the operations of Front Office by ensuring product and service quality standards are met.

KEY RESPONSIBILITIES

Guest Service & Operations

Supervise all front office functions, ensuring guests receive prompt, personalized, and professional service.
Oversee guest arrival and departure experience, giving priority attention to VIPs, repeat guests, and loyalty members.
Maintain high standards in appearance, hygiene, and conduct across the department.
Ensure daily accuracy of room inventory and manage upgrades and special requests.
Handle system recovery procedures and interpret front office reports/statistics.

Team Leadership & Development

Lead and motivate the Front Office team to achieve service excellence.
Conduct regular departmental meetings and performance reviews.
Support recruitment and onboarding in collaboration with T&C.
Identify training needs and implement programs for continuous development.
Provide coaching, guidance, and disciplinary support where necessary.

Financial & Strategic Management

Drive occupancy, ADR, and revenue through effective room management and upselling techniques.
Collaborate with the Finance team on budgeting, cost control, and forecasting.
Monitor marketing efforts within the Front Office, ensuring alignment with brand strategies.
Collaboration & Compliance
Maintain strong interdepartmental relationships to enhance the guest journey.
Conduct routine inspections to ensure upkeep of facilities and equipment.
Ensure compliance with safety, security, and OH&S policies.
Log incidents and maintain confidentiality of guest information at all times.

More Jobs at Fairmont Hotels Resorts

Kids Club Attendant

Udaipur

Experience: Not specified

INR 2 - 4 Lacs

Guest Service Associate (Bartender)

Mumbai

1.0 - 2.0 yrs

INR 3 - 4 Lacs

Reservation Executive - Pullman Chennai Anna Salai

Chennai

2.0 - 5.0 yrs

INR 4 - 7 Lacs

Reservation Ambassador

Jaipur

1.0 - 3.0 yrs

INR 3 - 5 Lacs

Store & Receiving Associate

Pune

Experience: Not specified

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.