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1.0 - 6.0 years

2 - 3 Lacs

Surat

Work from Office

Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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0.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Softcode Solutions hiring Telecaller (Female preferred)! Handle calls, follow up leads. Key Responsibilities: Make and receive calls to prospective Explain our services clearly and convincingly Maintain call logs and update the database Required Candidate profile Minimum 6 months of tele calling Good communication skills in Telugu, Hindi & English Basic computer knowledge (MS Office, data entry) Positive attitude, patience, and willingness to learn Perks and benefits General shift timings, Attractive Incentives

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

Work from Office

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio.

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Christ Academy Institute for Advanced Studies is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

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3.0 - 5.0 years

2 - 5 Lacs

Chengalpattu

Work from Office

Chariot Beach Resort is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

Work from Office

Ensuring and providing flawless, upscale, professional and high class customer service experiences Analyzing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Core Responsibilities Guest management guest engagement activities Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner. Receive guests by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone Organize events and activities approved by the head office Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean all the times. Report maintenance issues and malfunctioning appliances to the manager for quick repair. What are we looking for(Specific Skill Set) Excellent communication skills Strong listening skills Superior organizational skills Strong time management skills Adequate capability in Excel, word and PPT

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2.0 - 5.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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1.0 - 5.0 years

2 - 3 Lacs

Vadodara

Work from Office

Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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1.0 - 2.0 years

1 - 4 Lacs

Pune

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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2.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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2.0 - 4.0 years

1 - 4 Lacs

Jamnagar

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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2.0 - 3.0 years

1 - 4 Lacs

Medak

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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1.0 - 2.0 years

2 - 3 Lacs

Sanand

Work from Office

Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

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1.0 - 2.0 years

2 - 3 Lacs

Jamnagar

Work from Office

Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

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1.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

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3.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

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1.0 - 2.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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3.0 - 4.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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1.0 - 3.0 years

1 - 4 Lacs

Guwahati, Kolkata

Work from Office

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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1.0 - 2.0 years

1 - 4 Lacs

Gandhinagar

Work from Office

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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2.0 - 3.0 years

1 - 4 Lacs

Gurugram

Work from Office

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate - Minimum 2 years experience in any facility management company or in a hospitality industry. - Excellent knowledge of Word and Excel - Excellent customer service skills - Excellent communication skills - Ability to deal with various types of people - Effective time management skills - Ability to work under pressure

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2.0 - 7.0 years

1 - 4 Lacs

Chennai

Work from Office

Responsible for coordinating all work requests coming in through email, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressur

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2.0 - 7.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Responsible for coordinating all work requests coming in through email, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressur

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1.0 - 5.0 years

3 - 7 Lacs

Mumbai

Work from Office

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio.

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2.0 - 7.0 years

1 - 4 Lacs

Mumbai

Work from Office

Responsible for coordinating all work requests coming in through email, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressur

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