2821 Front Office Jobs - Page 44

Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

Job description Roles and Responsibilities: Greet patients and visitors courteously and professionally. Handle patient registration, check-in, and check-out processes Respond to phone calls, emails, and inquiries promptly and appropriately Coordinate with doctors, nurses, and departments to ensure timely services Handle patient feedback, queries, and complaints with empathy and tact Follow hospital protocols and maintain patient confidentiality at all times Qualifications : Graduate in any discipline. Minimum 1 or 2 years of experience in a front desk or receptionist role. Proficiency in MS Office. Excellent communication (English and local language) Pleasant personality and customer-service-oriented approach Interested candidate may share the CV at hr.dept@vasaneye.com or whatsapp the CV at 8610205221.

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

Key Responsibilities: Manage day-to-day administrative tasks and front-office coordination Handle phone calls, emails, and visitor queries professionally Proficiency in routine office work Support in internal communications and Parent queries Required Skills & Qualifications: Graduate in any discipline Good with MS Office (Word, Excel, PowerPoint) an added advantage Excellent verbal and written communication skills Able to understand & speak English, Hindi & Telugu Prior experience in school administration preferred Well-organized, punctual, and detail-oriented

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Client Reporting And Performance Product Analyst Principal responsibilities Impact on Business The role will be responsible for supporting the Client Reporting team to ensure the accuracy of client statements and to support Front Office queries on client reports. Preparing customized reports on client Provide support to Operations regarding specific financial instrument behaviors. Perform periodic monitoring and data quality controls on performance and other relevant data for client statements Undertake investigations into detected / reporting errors and where appropriate raise incident tickets to have the issue resolved. Support platform changes / projects on client reporting. Provide first line of support to Customer Service Help Desk and Front Office reporting queries ensuring that responses are accurate and timely. Support continuous improvement of digital and non-digital reporting capabilities. Demonstrate team player attributes- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team. Assist in driving compliance as well as efficient work culture across all regions. Requirements Good understanding of financial products. Experience in reporting tools. Strong stakeholder management skills. Proven experience in an environment that demands organizational agility and getting results through effective management of processes. Ability to detect, identify and define problems then design effective solutions and implement appropriate controls. Self-motivated, driven and delivery focused, with a good understanding of project management disciplines and techniques. Highly adaptable with an ability to manage multiple tasks simultaneously and independently. Effective presentation, interpersonal, negotiation and analytical skills together with strong English verbal and written communication abilities. You ll achieve more at HSBC

We are currently seeking an experienced professional to join our team in the role of Vice President, Operations Engagement Principal responsibilities The ideal candidate should possess a strong understanding of Securities services business and familiar with its inherent challenges. The role requires the candidate to independently work with the Operations, Product and Technology management, team members and stakeholders to achieve a robust operations delivery. Streamline engagement between Business, Technology and Operations teams Build strong governance and establish accountability across multiple critical workstreams such as MPR, Client onboarding, review of market data vendors etc. Maintain on-going good working relationship with Product, Operations and Technology teams. Communicate actions to the relevant parties Key Stakeholders- Global Head of Securities Services Operations, Securities Services Product Leads, Securities Services Operations leadership team, Extended management teams Global and Regional Operations, Product and Technology community Support and management of strategic deliverables and tracking to plan. Requirements Good understanding of how Securities services business or operations functions Strong data analytics skills and ability to synthesize large amounts of data into sizeable chunks with meaningful insights. Experience in large scale Project and change management roles. Proven leadership and management skills within a comparable function Ability to capably interface with a broad range of stakeholders at various levels of seniority / experience and role diversity in multiple geographies including front office, product control and technology. Strong communication (verbal and written), analytical, organizational, and planning skills. Ability to manage conflicting priorities effectively, proven ability to meet challenging deadlines, work quickly & accurately with good attention to details. Ability to exercise discretion, work independently within broad guidelines, tactfully handle sensitive and confidential data and complete assignments on timely basis. Strong risk assessment, control and testing skills COO/BM or Risk and Control management experience within a Securities Services environment would be an advantage Experience in managing conversation with vendors and other external stakeholders.

Represent the Company in a positive and pleasant way to clients, employees, and guests Communicate with external contractors and vendors concerning facility needs Identifies opportunities for optimization and create processes that increase efficiency, reduce costs Collaborate with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Real Estate Team Manage daily facilities operations within Chennai, ensuring smooth functioning of all services including housekeeping, security, front office, and vendor coordination. Mentor junior facilities staff and specialists; support hiring and development in collaboration with senior leadership. Oversee vendor performance, manage Annual Maintenance Contracts, and ensure timely processing of invoices in coordination with procurement and finance. Ensure adherence to Environmental, Health and Safety standards, conduct regular inspections, and support audits and compliance initiatives. Assist in facility upgrades, refurbishments, and new site setups, coordinate with internal stakeholders and external contractors. Oversee building installments and/or refurbishments Support the preparation of annual budgets and forecasts; track operational expenses and prepare regular reports for leadership. Manage general office duties Create and distribute general office notices, coordinate office meetings including catering and conference room bookings, ordering office supplies, processing mail, etc. May include supporting front office reception and switchboard responsibilities. Oversee the maintenance and repair activities of mechanical, electrical, plumbing, and other technical systems in accordance with industry standards and best practices. Handle General accounting work with vendors to obtain necessary documents for vendor creation, invoice processing, follow-up with AP on payment inquiries. Collaborate with cross-functional teams to provide Real Estate/technical support during new facility startups, renovations, or relocations. Help coordinate facility services in other locations if and as needed Maintain strong relationships with Landlord(s), Vendors & Internal (housekeeping, pest control) professionals to ensure property upkeep, standards & enhancements at the site are being managed. Manage & document knowledge and tools to best facilitate the company s need for optimal site management & operations Assist in market analysis & comparatives for services & material/ equipment for site operations (REQUIREMENTS) Bachelor s degree in Facility Management, Engineering, or a related field (Master s preferred). 10 years of experience in facilities management, with at least 2 years in a supervisory or lead role. Work from office opportunity Strong knowledge of soft and technical services, including MEP systems and vendor management. Proficiency in MS Office (Excel, Outlook), facility management tools, and reporting. Excellent communication, negotiation, and problem-solving skills. Flexibility to travel within India Facility & Administration, Facility Management

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Assistant Vice President - Decision Sciences Principal responsibilities Model development related to Market Risk models such as (Value at Risk) VaR, Stressed VaR, IRC, NMRF, FRTB implementation or for Counterparty Credit Risk models such as SA-CVA, XVA, Simulation & Pricing models, Collateral & Margining models. Perform activities pertaining to First Line of Defense based on the Model Risk Management Framework for traded models: Model development based on best industry practice. Model calibration, monitoring, and annual assessment. Support model users such as Traded Risk Managers, Front Office, and Product Control etc. Assist the Risk steward functions in second line of defense activities. Provide model risk expertise of Traded Risk Products, working in conjunction with Product Controls, Front Office, Global Markets Operations and other support and control functions. Support the model reviews by IMR, Internal and external Audit as well as regulatory visits. Implement the findings in a timely manner. Requirements Strong quantitative background, with a degree (Masters/PhD preferred) in Statistics/ Econometrics/ Economics/Mathematical Science/Engineering/Finance 6-12 years experience in quantitative field like Market Risk or CCR model development/model validation Good understating of any or most of the common risk measures such as VaR, ES, PFE, XVA. Good understating on the pricing and valuations of the derivative products such as FX (Spot, Option, FX Swap, Non-Deliverable Forward, Forwards), Rates (Swaps, FRA, Options (Caps & Floors, Swaptions)), Cross Currency Swaps, Bonds, and other exotic derivatives. Strong programming skills (Python, C++ etc.) to develop the models or making proof of concepts. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

. Overall purpose of role UK Corporate Banking includes Global Transaction Banking. Under Barclays strategy the business area has a clear growth strategy which focuses on continued expansion of products and services for our clients globally. The role is to provide effective Risk oversight of the new product risk approval process for UKCB (including Global Transaction Banking) focusing on credit risk and working closely alongside other second line of defence areas (e.g. Operational Risk, Legal and Compliance). Provide oversight, advice and challenge as the second line of defence from a credit risk management perspective across all stages of the process (including payments and transactional services). Work closely with Front Office and Global risk teams to achieve Barclays commercial objectives whilst managing within risk appetite and parameters, facilitating the Risk process. Broad risk stakeholder network across credit and operational risk alongside the NAPA and Product Review teams. Empowered to be a delegate to the UKCB Chief Risk Officer in executing key responsibilities in relation to UKCB Product Risk. Key Accountabilities Overall accountability to the UK Corporate Banking Chief Risk Officer in execution of responsibilities in relation to new product approvals and ongoing product reviews. Effective Risk oversight of the product risk approval process with appropriate independent check and challenge. Key member of related product risk first line and second line led committees being sufficiently empowered to make decisions. Identify controls and processes to be strengthened within Barclays Policies and Standards and collaborate on system and process changes required. Oversight of the product and services pipeline with early stage discussions and feedback on key risk areas. Working closely with key stakeholders across first line and second line to ensure aligned on risk appetite and any challenges. Responsible for credit risk review of annual and ad hoc product reviews. Stakeholder Management and Leadership Build strong working relationships and proactively manage internal clients/stakeholders across all relevant teams. Key stakeholders for this role include a range of Front Office colleagues spanning across Banking and Products (UKCB including Global Transaction banking) as well as Legal, Compliance, Technology and a broad spectrum of Risk colleagues both at the regional and global level (notably Credit and Operational Risk). Demonstrate strong collaborative working relationship and negotiation skills Risk and Control Objective Contribute towards continued development and improvement of the control environment. Influence the implementation of effective risk controls and monitoring framework. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Person Specification Highly driven with the ability to improve ways of working across all business areas and create a positive working environment. Strong influencing and stakeholder management skills. Solid commercial awareness and ability to balance risk/reward. Strong interpersonal and communication skills. Essential Skills/Basic Qualifications: Over 10 years experience in credit, payments and operational risk and linked banking products and services. Strong experience of controls and governance alongside implementing change. Awareness of legislation and regulatory requirements affecting the Bank and customers. Sound understanding of investment banking products & respective legal documentation. Desirable skills/Preferred Qualifications: Masters / Professional qualification such as MBA/ CA/ CFA or equivalent. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

We are currently seeking an experienced professional to join our team United Kingdom Head of Wholesale Servicing Operations Business: Global Operations Principal responsibilities Actively drive high-performance culture across the team/locations. Challenge the status-quo and simplify the process to improve overall TAT by assessing front to back journey for UK consistently and align to best-in-class service to the end customer. Lead and drive strategic implementation for UK team aligned with business priorities and regulatory requirements. Lead and drive Ops transformation to deliver improved results on NPS consistently. Ensure the seamless execution of mandate-related activities with a strong focus on service level agreements (SLAs), quality standards, and turnaround times. Establish robust processes for the management of new UK, amendments, renewals, and removals. Coordinate cross-functional workflow across geographies (onshore/offshore), ensuring alignment with client, legal, compliance, and operational teams. Hands-on operations with KPI s through performance dashboards, ensuring adherence to KPIs and flagging exceptions early. Implement and maintain controls to ensure data integrity, accuracy, and audit-readiness of all mandate documentation. Plan resource allocation strategically to ensure optimal coverage during high-volume periods or staff shortages. Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting. Align mandate operations with global SLAs, turnaround expectations, regulatory protocols, and quality benchmarks. Drive operational control rigor while minimizing manual intervention through technology and standardized processing. Act as SME for all incidents reported and ensure the process is resilient on end-to-end journeys. Enhance documentation, audit readiness, and data integrity through proactive quality assurance measures. Embed KPIs and performance dashboards to track execution effectiveness, bottlenecks, and improvements. Enable business readiness and scaling for high-volume mandate cycles through capacity and contingency planning. Plan for effective utilization of resources and exhibit complete ownership of the business/process. Lead the financial performance management/administration. Co-ordinate with onshore process owners regarding migration roadmap and implementation. Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact. Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service. Perform regular root cause analyses on process failures or escalations, recommending and implementing corrective actions. Act as escalation point for all operational challenges related to UK, ensuring timely resolution and communication. Standardize and document all processes, ensuring alignment with internal policies and external regulatory requirements. Drive productivity and efficiency improvement initiatives, reducing redundancy and manual touchpoints. Serve as a Customer Champion, instilling a client-first culture in all mandate interactions. Design and monitor Voice of the Customer (VoC) frameworks, mandate-specific client feedback loops, and NPS metrics. Lead efforts to enhance client touchpoints with clear, timely, and transparent communications. Resolve client pain points and queries through swift, empathetic, and solution-oriented responses. Partner with RMs and client-facing teams to deliver white-glove servicing on complex UK. Empower teams to anticipate customer needs and exceed expectations through service quality coaching. Ability to negotiate and fix downstream/upstream processes to improve the end to end customer journey thereby, improve onboarding velocity, and build long-term client trust. Lead, inspire, mentor, and coach a high-performing team, promoting a culture of ownership, collaboration, and continuous learning. Design and execute onboarding, training, and upskilling programs tailored to UK culture. Ensure scorecard is executed basis the Global Target and regular exchange sessions with the team. Set clear performance expectations, conduct regular 1-on-1s, and facilitate annual goal setting and appraisal processes. Monitor team productivity, proactively identifying and addressing performance or behavioural issues. Promote succession planning and talent development through skill matrix tracking and role rotations. Foster psychological safety and a speak-up culture within the team to surface risks or improvement ideas. Cultivate team cohesion through offsites, town halls, and regular engagement sessions to boost morale and inclusion. Take measures to provide adequate support and groom/ develop a team of professionals. Review performance management and be responsible for ensuring that it is appropriate and implemented accurately and consistently across sections. Lead, inspire, and coach a high-performing team with a deep focus on ownership, continuous learning, and service quality. Develop reporting capabilities to monitor and analyse inherent risks in the process and implement suitable controls to mitigate such risks. Identifies opportunities to improve the quality of client service within their products and/or processes. Gathers information to understand the root causes of client service issues and develops solutions. Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and services. Lead & Participate in Governance and Committee meetings and escalate any issues/challenges in a timely manner and propose solutions where required. Ensure strict adherence to regulatory and policy guidelines governing client documentation and mandate governance. Maintain risk event registers and ensure timely closure of outstanding risk items or audit findings. Support the delivery of risk and control self-assessments (RCSA) and business control reviews (BCR). Develop scenario-based simulations to evaluate the team s response to potential risk events or business disruptions. Provide subject matter expertise (SME) in risk-related governance forums and working groups. Build and maintain strong relationships with stakeholders across Front Office, Legal, Compliance, Risk, Operations, and Technology teams. Collaborate with external counterparties (clients, service providers) to ensure consistent execution and delivery. Actively participate in governance meetings, representing UK in strategic forums or change councils. Partnership with stakeholders to identify bottlenecks and multiple hand offs tasks to provide best in class service, positively influencing KPIs. Interfacing with wide variety of teams like Relationship Managers, WSO, Compliance, Risk, Legal, GPS etc. especially on matters that involve escalation of pending and ageing profiles. Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Drive initiatives (Automation/Process streamlining/AI) to reduce Turn-Around-Time and confirm NIL business impact, enhance Client experience and reduce RM / downstream touch points. Champion process simplification and digitization efforts using automation, robotics, and AI where feasible. Drive end-to-end process mapping exercises to identify bottlenecks, inefficiencies, and risks. Lead change initiatives impacting the UK team, including migrations, system upgrades, and regulatory transitions. Serve as business owner or sponsor for mandate-specific transformation projects, coordinating with technology and PMO teams. Benchmark processes with global best practices to identify opportunities for innovation and standardization. Expand your geographical footprint and enhance service proposition and work closely with the Sector Heads. Lead End to End team reviews, KPI and performance dashboards. Inspire and guide cross-functional teams toward shared goals, fostering a culture of collaboration and excellence. Actively support DE&I (Diversity, Equity, and Inclusion) programs and inclusive leadership development. Set tone at the top by enforcing ethical conduct, compliance, and customer-first behavior in all actions. Participate in CSR and community outreach initiatives as a team representative, reinforcing social responsibility. Provide leadership to all regulatory initiatives and compliance matters and manage operational risk. Strong relationship management, risk or operational skills and is change-friendly. Knowledge of Global Banking and Markets sector(s) and/or Financial Services sector, terminology and issues an advantage. Strong strategic thinking skills and the capability to deliver a large change program whilst also managing an important, growing client facing run the bank service. Solid planning and organizational skills, with a proven ability to prioritize competing demands. Requirements Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. Strong interpersonal skills with highly developed capacity to influence peers and effectively engage stakeholders at all levels across businesses, functions and geographies Knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). Process analysis and proven re-engineering experience At least 10+ years experience in operations & people management, client servicing role with banking experience. Solid working knowledge of MS Office Suite, Excel automation (macros/pivots), and relevant workflow or CRM platforms. Analytical skills to interpret MI/data, identify trends, and provide actionable insights to senior stakeholders. Strong documentation and policy writing capabilities, ensuring clarity and regulatory alignment. Proven ability to work well under pressure and prioritize competing demands. Strong network across Business Services, Product, and central Operational Support Teams. Must be proactive and prepared to investigate issues of own initiative with the minimum of information. Excellent organizational skills and the ability to effectively manage multiple demands, shifting priorities and tight timelines. Ability to conduct complex business research and analysis in a fast-paced multicultural environment and ability to support generation of business insights and actionable recommendations from the data/MI. Strong relationship management skills with the ability to manage & engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner. Self-Motivated, positive, and passionate individual with a solution-oriented mindset. The ability to build, lead, motivate and manage an operations team while establishing strong work ethics and open channels of communication. Excellent communication and stakeholder engagement skills, with the ability to influence across all levels. Highly organized, with the ability to manage multiple priorities in a deadline-driven environment. Strong risk and control mindset, with a track record of clean audit and regulatory reviews. Creative problem solver with a proactive, curious, and solutions-driven approach. Team builder with a commitment to talent development, diversity, and high ethical standards. To have a strong AOP plan for the section and to maximize capacity utilization. Experience in leading a team / group of individuals is desirable. Flexible approach to duties and hours of work . Bachelors degree/Post Graduate in any field.

Role & responsibilities 1.Meet & Greet clients and always provide a warm and friendly environment clients feel comfortable by anticipating client needs. 2.Handle all handling various front desk tasks and inquiries efficiently. 3.Manage and monitor all administrative responsibilities such as plants & flowers setups, ambience, pantry-related, safety-related and all other housekeeping tasks 4.Manage and guide all external vendors, agencies, and consultants to execute all above-mentioned tasks and address any disruptions promptly 5.Responsible for records of all incoming & outgoing documents, parcels, materials, and couriers at the Manage housekeeping, pantry, driver, security, office boy and runner boy staff on roll as well as off roll personnel records, attendance and leaves, ensuring accurate records are maintained on excel as well as hard files Skills Good Communication, Friendly nature, have good knowledge in computer.

C++ Developer Millennium is a top tier global hedge fund with a strong commitment to leveraging innovations in technology and data science to solve complex problems for the business. The team offers bespoke modelling solutions across multiple asset classes, providing industry leading intraday and end of day price and risk analytics which empower the fund as a whole to carry out informed investment decisions. Responsibilities: Take part in the development and enhancement of its distributed pricing platform. Ensure FICT provides continuous, uninterrupted, firm wide risk and P&L. Work closely with other global FICT research, Tech teams, Middle Office and Trading. Take ownership of whole software lifecycle, able to carry out a task starting from idea all the way to the user. Mandatory Requirements: At least a BSc in Computer Science or a related Financial engineering. Substantial experience using modern C++ Strong analytical and mathematical skills Experience in Multi-threading, Client-Server and Distributed computing. Experience working in Linux environment. Good understanding of various Design Patterns, Algorithms & Data structures. Experience working with source controls like Git / SVN. Strong problem solving capabilities. Solid communication skills: Proficiency in English is a must Able to work independently in a fast-paced environment. Detail oriented, organized, demonstrating thoroughness and strong ownership of work. Preferred Requirements: Experience with Fixed income pricing and risk analytics in Front office trading Rates / Credit / FX preferable. Experience developing Cross Asset Pricing and Risk Systems. Experience with Microservice Architecture. Experience with Cloud based solutions: Docker/Kubernetes. Experience with Databases and Caching technologies (Redis). Experience with Messaging libraries. Experience with Continuous Integration and Deployment. Experience with Python.

Roles and Responsibilities Manage front office operations, ensuring a smooth flow of communication between departments. Handle incoming calls, emails, and correspondence in a timely manner. Coordinate with other departments to resolve issues and provide support as needed. Maintain accurate records and files for administrative purposes. Perform various administrative tasks such as data entry, filing, and document management.

We are currently seeking an experienced professional to join our team in the role of Regional Head - Utilities Business: Global Operations Principal responsibilities Develop, implement and manage target operating model for technical service management within GPS Client Service with a view to deliver high quality service experience for clients on digital solutions. Plan, develop and be accountable for delivery of effective, efficient, and sustainable performance across the technical services construct in the region, ensuring the team executes on the defined service propositions and performs to agreed service levels. Manage and lead resolution of high priority incidents / escalations, coordinating with cross functional teams (clients, product, ops and IT) to ensure timely resolution, minimize disruption and facilitate post-incident reviews. Collaborate with product, technical and operations teams during major incidents to drive root cause analysis and continuous improvement initiatives Proactive risk management and development of solutions, both tactical and strategic, to solve ongoing issues impacting GPS Clients from a digital experience perspective. Support the review, communication and implementation of any operational regulatory requirements which impact the Bank in relation to client experience on digital solutions Build and maintain effective relationships with the multiple stakeholders including HSBCnet / Connect/ Digital Business banking product teams / Service Management teams and IT teams across regions and countries. Run appropriate governance forums, enabling holistic review of Key Performance Indicators (KPIs) and efficiency blockers Lead a diverse team across multiple locations, driving performance management, career development and talent retention. Demonstrate commitment to individual high-performance standards, whilst promoting a highly motivated and effective team culture through active mentoring and coaching Responsible for creating/sustaining continuous improvement & learning culture within the teams by implementing training and personnel development framework for new hires as well as existing staffs. Work with Group and other regions to develop and execute high quality and globally consistent processes to ensure effective and efficient delivery of digital and technical solutions for GPS clients. Develop a culture of continuous process improvement and quality measurement. Ensure operational integrity and service / support excellence for all service executives within the remit. Ensure provision of accurate and timely management information to support effective and efficient business management. Ensure skill levels and caliber of technical service executives / managers align with strategic goals set for client experience. Adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. Implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term compliance embraces all relevant financial services laws, rules and codes with which the business has to comply. Adhere to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators. Requirements Technical knowledge: Knowledge on digital payment platforms / channels is essential for this role, with knowledge on HSBCNet and Connect is preferable. Knowledge on digital offerings for GPS and Treasury API is required. Knowledge of Banking Payment Systems and Gateways like SWIFT etc is essential. Client and stakeholder management: Proven expertise in managing senior client relationships, setting expectations and managing escalations. Building effective senior stakeholder relationships at a global/regional level. Confidence to constructively challenge the agenda to help the business and technical teams deliver effective results in a consistent and controlled manner Escalation & crisis management: Proven expertise in effectively handling high-severity escalations (from external clients & internal stakeholders), business/tech incident, change and release management procedures is preferable Proven ability to build strong relationships with Front office, Back office and partner teams whilst delivering a client centric outcome Proven ability to lead a team to deliver strong performance, effective governance and day-to-day controls, clear planning, communication, reporting and MI, risk and issue management (E) Strong analytical and facilitation skills to ensure business needs and effective solutions can be quickly and clearly defined (E) Strong strategic planning and execution skills, including business case development and benefits realization (E) Highly energetic, resilient individual capable of managing significant teams and a proven ability to prioritize competing demands. Relevant experience of managing teams spanning across Regions/Markets.

Nasdaq Technology is looking for a passionate Specialist - Client Managed Services - Business Services with focus on Calypso, to join the Mumbai /Pune technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Specialist - Client Managed Services - Business Services, you would provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets. With this position we offer : Join the Client Services organization, has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. Cloud Managed Services provide additional business services to our Cloud clients to help them achieve maximum business value from the application. Our clients and team are based around the globe and demand for Cloud Managed Services is growing fast. Roles & Responsibilities - As a Specialist - Client Managed Services - Business Services , your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai / Pune, you will also work closely with Nasdaq teams in other countries. Direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting etc Investigate operational issues reported by Client s users Suggest how to resolve an issue and how to prevent its reoccurrence Provide advice relating to Client implementation of Calypso Following approval, make changes to functional configuration of the system Check the execution (success, failures) of scheduled tasks Supervise the exceptions related to real-time interfaces Analyse & identify the root cause of failures/exceptions and detail the possible solutions Proactively look for ways to improve customers usage of the application In case of software defect, build helpdesk ticket including a test case that explains the issue; demonstrate the issue to Product Support team if needed Prioritise for the deployment of a hotfix into a test environment Perform pre-validation testing of hotfixes or config changes in Client s test environment We expect you to have: (Minimum Qualifications) Master s degree in Finance (preferably), Mathematics, Business, Computer Science or I.T. Excellent verbal and written communication skills in English Knowledge of a broad range of financial products (Fixed Income, Equity and Interest Rate Derivatives, Commodities, FX Spot and Forward, Corporate actions, Structured Products, Cash/Treasury, Futures and Options) including how they are priced, settled and managed during their lifecycle. P&L reporting, including attribution and key concepts Understanding of Risk, Pricing, analytics Front and Back-office reporting Settlement processing, book structure, accounting, trade lifecycle events, collateral management and related static data At least 7 years experience in the capital markets sector (Business Analyst, Operations) It would be great if you (Preferred Qualifications) CFA, IMC or CISI qualified or other post graduate finance qualification Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification) Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp Proficiency using Bloomberg Terminal Market data sources (e.g. Bloomberg SAPI, Data License) Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft Knowledge of regulations impacting investment banks and asset managers Advanced Excel skills Does it sound like you? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Role Description Understanding of Investment banking /Capital Market Portfolio Management, Trading, Compliance. Trade Lifecycle, FIX Protocol , Order Management System and Order Execution System, experience in Equity Derivative, Options, Futures, Bonds, Debt etc. asset types. Experience in Derivatives trading & electronic exchange connectivity, FIX Protocol connectivity, DMA, ALGO & Structure Orders, SWAP, Strategy orders. testing experience on Front office trading applications Working experience on API Testing -SOAP and REST Assured, Familiarity with BitBucket/GIT Working experience with DevOps-Jenkins and Postman, TestNG, Teamcity, etc. Experience in Agile Scrum methodology, Project analysis/planning, requirement management for various phases of project, CIT, SIT, UAT and Post-UAT support, Impact Testing & Root Cause Analysis Experience in Test Engineer for projects in BFSI and Automotive Segment, mainly Investment Banking- Capital Markets, Salesforce CRM (SFDC), Internet - Corporate banking. Knowledge of SDLC Concepts & QA processes like Test Plan, Test Scenarios and Bug Tracking (ALM & JIRA).

Paras Hospital Gurgaon is hiring: Role: Front office Executive. Job Summary: The Front Office Executive is the first point of contact for patients and visitors at the hospital. The role involves patient registration, appointment scheduling, front desk operations, and basic OPD billing. The position plays a key role in ensuring a smooth and professional patient experience. Key Responsibilities: Greet and assist patients and visitors courteously at the reception. Handle patient registration, appointments, and walk-ins efficiently. Coordinate with doctors and departments to manage daily OPD schedules. Generate and process OPD bills using the Hospital Information System (HIS). Collect consultation charges and issue proper receipts. Handle payments through cash, card, UPI, or insurance panels as applicable. Guide patients regarding their next steps consultation, diagnostics, pharmacy, etc. Maintain accurate and up-to-date patient records and documents. Attend to patient inquiries in person and over the phone professionally. Support the admission process and communicate room availability if needed. Coordinate with the billing, nursing, and medical teams for seamless service delivery. Ensure the front desk area is clean, organized, and functioning smoothly. Qualifications: Graduate in any discipline (preferred: BBA, BHM, or healthcare-related field). 1–3 years of experience in hospital front office operations including basic billing. Familiarity with Hospital Information Systems (HIS) and OPD billing workflows. Basic understanding of insurance and TPA processes is a plus. Skills & Competencies: Strong communication and interpersonal skills. Customer-service focused with a polite and calm demeanor. Good computer skills, especially MS Office and billing software. Attention to detail and ability to handle cash and billing transactions. Ability to multitask in a fast-paced healthcare environment. Fluent in English and local language(s). Regards Shobhit Nayal Calling 8800715941 WhatsApp 9810802312

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Front Desk / Center Manager Job Description Designation: Front Desk Executive Department: Operations Experience : Min. 2 years in Hospitality Sector, preferable with a 5 Star Hotel / Restaurant Job Role : 1. The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be: 2. Defining and implementing front desk objectives and procedures. 3. Tending to guests' complaints and questions and providing exceptional customer service. 4. Ensuring that the front desk and reception area is kept clean and organised. 5. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. 6. Performing administrative duties such as filing and updating records, among others, as needed. 7. Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors. 8. Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys. 9. Handling the clients visiting the space and maintaining the visitor's list. Send your resume at rishika.tiwari@altfspaces.com

Job Title: Front Office Assistant Location: Bangalore Rural - Hoskote, Kolar Industry: Manufacturing Experience: 1 to 5 Years Languages Required: English, Kannada, and Hindi We are looking for a polite, presentable, and organized Front Office Assistant to manage the front desk and provide administrative support. The ideal candidate should be fluent in English, Hindi, and Kannada and be capable of interacting professionally with visitors, clients, and internal teams. Requirements Graduate in any stream Effective communication skills in English, Hindi, and Kannada Basic computer knowledge (MS Word, Excel, Email handling) Pleasant personality and good interpersonal skills Prior experience in front desk/reception/admin is a plus

Job Title: Front Desk Executive Location: Wagle Estate, Thane West Work Timing: 9:00 AM 7:00 PM IST Working Days: Monday to Saturday (Sunday Off) Role Summary: We are seeking a professional, detail-oriented Front Desk Executive to be the first point of contact for our organization. The ideal candidate will have prior experience in receptionist support, excellent communication skills, and the ability to manage front-desk responsibilities with a high level of efficiency and professionalism. Key Responsibilities: Greeting Visitors: Welcome guests, clients, and employees warmly and ensure they are attended to promptly. Managing Phone Calls: Handle incoming calls efficiently by answering, screening, forwarding to the appropriate departments, and taking messages when required. Managing Correspondence: Receive and dispatch calls, couriers, and packages, ensuring accurate routing and timely delivery. Check-in and Check-out: Manage guest/client check-ins and check-outs in a smooth and organized manner. Reception Area Management: Keep the front desk area clean and well-organized. Ensure that brochures, interview forms, and other materials are available and up to date. Handling Inquiries: Provide accurate information to visitors or clients about the company, its services, and products. Administrative Support: Assist with routine administrative tasks such as filing, maintaining records, and organizing office supplies. Security Monitoring: Ensure all guests sign in and out as per security protocol; monitor visitor access and maintain a safe environment. Office Supplies Management: Monitor inventory and manage the ordering of office supplies as needed. Event Coordination Assistance: Support the organization of internal meetings or events, including setup and arrangement of refreshments or required materials. Problem Solving: Address and resolve visitor or client concerns in a timely, courteous, and professional manner. Candidate Requirements: Prior experience in a receptionist or front desk role preferred Excellent communication and interpersonal skills Basic knowledge of office equipment and administrative procedures Strong organizational and multitasking abilities Professional appearance and demeanor

Responsibilities: * Greet guests, handle phone calls & manage front desk duties * Maintain office organization & communicate effectively with team * Manage reception area operations & guest requests Provident fund