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1.0 - 2.0 years
2 - 3 Lacs
Ranastalam
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Associate- Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Krishnagiri
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Associate- Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Jamnagar
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Associate- Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Guwahati, Kolkata
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant Laundry Associate to join our dynamic team and embark on a rewarding career journey Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all mis end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clientneeds Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
2.0 - 3.0 years
1 - 2 Lacs
Satara
Work from Office
Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills
Posted 1 month ago
3.0 - 5.0 years
2 - 4 Lacs
Manali
Work from Office
The Travel Tourism Trainer Designs, Develops, And Delivers Training Programs To Enhance The Skills And Knowledge Of Individuals In The Travel And Tourism Industry. Key Responsibilities : Develop Training Programs : Create And Update Training Materials And Courses. Deliver Training : Conduct In-person And Online/Offline Training Sessions, Workshops, And Seminars. Evaluate Participants : Assess Participant Progress And Provide Feedback. Stay Updated : Keep Informed About Industry Trends And Best Practices. Certification : Ensure Programs Meet Industry Standards And Issue Certifications. Marketing : Promote Training Programs And Build Industry Relationships. Continuous Improvement : Collect Feedback And Improve Training Methods. Qualifications : Education : Bachelors Degree In Travel And Tourism, Hospitality Management, Or Related Field. Masters Preferred. Experience : 3-5 Years In The Travel And Tourism Industry, With 2+ Years In Training. Certifications : Relevant Certifications Skills : In-depth Industry Knowledge Effective Training And Communication Skills Proficiency With E-learning Platforms Strong Organizational And Adaptability Skills Work Environment : Office Setting With Travel To Training Locations Flexible Hours, Including Weekends Or Evenings Remote Work Opportunities For Online Training
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Thane, Mumbai (All Areas)
Work from Office
Receptionist cum Tele caller No Target Based job Job Description •Answer Incoming Telephone calls and messages and reply •Making and receiving telephone calls •Keep update records and file •Attending the calls & clarifying the doubts 7021976610
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Greet and welcome clients and visitors in a professional and friendly manner Manage front desk operations and ensure the reception area is presentable Schedule meetings and maintain calendars Required Candidate profile Min 3 yrs of exp in a front office Excellent communication skills Pleasant personality with professional appearance
Posted 1 month ago
3.0 - 6.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Role - Receptionist - Female Preferred (Presentable) #Experience - 3 - 5 yrs as Receptionist / Front Office Executive #Work Location - Secunderabad # Work Timings - 10 AM TO 07 PM - 6 Days Week # Education - Min Graduation Key Responsibilities: Greet and welcome visitors, clients, and employees in a friendly and professional manner. Answer and direct incoming calls to appropriate departments or individuals. Manage and maintain the front desk area, ensuring it is clean, organized, and welcoming. Schedule and coordinate appointments, meetings, and conference room bookings. Handle incoming and outgoing packages. Maintain office supplies and place orders as necessary. Ensure security procedures are followed for visitor check-ins and access control. Respond to inquiries and assist staff with day-to-day office operations. Assist with other administrative tasks or special projects as needed. Note - Candidates with Similar experience can share their updated CV with Photograph to careers@ratnadeep.com
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Roles and Responsibilities WhatsApp at 8076971094 Manage front desk with better reception to visitors and employees Maintaining visitors register, employee register, courier register. Managing Phone call lines. Taking care of House Keeping, Office Hygiene, Stationaries. Maintaining vendor register and coordinating with them. Maintaining professional composure while engaging with the guests. Preparing MIS of team members Organising interviews Desired Candidate Profile Any graduate Perks and Benefits PF and Monthly grocery
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Gurugram
Work from Office
Front Office & Administration Work , Office Coordination Travel Arrangements ,Advanced Excel ,Mails Correspondence Petty Cash, Housekeeping .Vendor & Time Management Required Candidate profile Having 5+ years of Front Office cum admin experience. Excellent communication skills if interested, share your cv on roma@stenohouse.com whatsapp at 9871176333
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting s most important asset. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice. The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank s requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Job Requirements Bachelor s Degree in Finance Domain / Business Administration Engineering/Science. 7+ years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before.
Posted 1 month ago
5.0 - 8.0 years
20 - 25 Lacs
Mumbai
Work from Office
40 - 60 /year Job Type Full-time Date Posted July 4th, 2025 Avaloq Development-VP at N Consulting Ltd Required Details: Total Experience Relevant Experience Current Company: Current Designation: Current CTC Expected CTC Notice Period: Current Location Expected Location: Offer In hand: PAN Number (upload profiles to the portal): DOB (upload profiles to the portal): Reason for Job Change: Degree CGPA Passed Out: University: Out of 5 rate yourself: Location: Mumbai locals only. Experience: 5-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Team lead for Avaloq development team in CE-FO domain. Lead and guide the Avaloq development team in CE-FO domain through technical knowledge and functional expertise. Lead and drive solution feasibility study/analysis, project effort sizing and ensure consistent and complete requirement and solution coverage. Act as a functional SME at specific areas relating to CE-FO domain and able to go deep into requirement/solution gaps with support from product architects. Lead and drive implementation for projects at Build/Test/Go-Live stages. Translate, map and document business requirements from BRD to technical solution for delivery in FRS. Able to develop and review code changes. Act as key lead in supporting various testing phases of the project as well as production issues if arise. Support projects go-live. Participate/support in regional and/or global projects. *CE-FO = Client Experience-Front Office
Posted 1 month ago
5.0 - 8.0 years
20 - 25 Lacs
Mumbai
Work from Office
Required Details: Total Experience Relevant Experience Current Company: Current Designation: Current CTC Expected CTC Notice Period: Current Location Expected Location: Offer In hand: PAN Number (upload profiles to the portal): DOB (upload profiles to the portal): Reason for Job Change: Degree CGPA Passed Out: University: Out of 5 rate yourself: Location: Mumbai locals only. Experience: 5-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Team lead for Avaloq development team in CE-FO domain. Lead and guide the Avaloq development team in CE-FO domain through technical knowledge and functional expertise. Lead and drive solution feasibility study/analysis, project effort sizing and ensure consistent and complete requirement and solution coverage. Act as a functional SME at specific areas relating to CE-FO domain and able to go deep into requirement/solution gaps with support from product architects. Lead and drive implementation for projects at Build/Test/Go-Live stages. Translate, map and document business requirements from BRD to technical solution for delivery in FRS. Able to develop and review code changes. Act as key lead in supporting various testing phases of the project as well as production issues if arise. Support projects go-live. Participate/support in regional and/or global projects. *CE-FO = Client Experience-Front Office
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. Role Purpose In line with the TCF principles the organization has changed its approach from mere transaction processing outlets to need based sales. The PSE would be responsible for implementing TCF principles in his day to day dealing with the customers. The major function of this role is to ensure effective delivery of branch customer interface functions in the front office and teller areas in order to achieve a high level of customer satisfaction along with operational efficiency. Impact on the Business / Function Contributes to improving productivity in the branch Branch hygiene standards Customers / Stakeholders Ensure positive customer experience and manage complaints / escalations Leadership & Teamwork Establish mutual respect and trust in dealing with others Operational Effectiveness & Control Adherence to overall operational standards set by the bank Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager. Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail. To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile , else raise it to line manager for further clarification. The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Service proposition is the key differentiator and the jobholder needs to ensure a positive customer experience for all walk-in customers on a consistent basis. The jobholder will also need to migrate customers in a friendly manager to alternate delivery channels. The jobholder may have to manage a team of unionised employees to deliver these results, which will be an additional challenge. Role Context Service proposition is a key differentiator in any retail business, and the jobholder needs to ensure a positive customer experience on a consistent basis. Needs to manage the platform service stream, and ensure increase in customer service quality. Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal C ontrols Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduate with 2 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
Posted 1 month ago
3.0 - 6.0 years
9 - 13 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting s most important asset. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice. The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Career Level - IC1 Job Requirements Bachelor s Degree in Finance Domain / Business Administration Engineering/Science. 3-6 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. .
Posted 1 month ago
2.0 - 4.0 years
2 - 2 Lacs
Pune
Work from Office
Responsibilities: Manage patient registrations, appointments & inquiries Provide accurate information about diagnostic & pathology tests Handle phone calls, billing & coordination with technical & runner teams Ensure smooth front desk and administrative operations
Posted 1 month ago
0.0 - 4.0 years
0 - 0 Lacs
New Delhi, Pune, Chennai
Work from Office
1. Appointment management 2. Database repository and follow-ups 3. Customer Call Management 4. Walk-in management and data collection 5. SFDC Lead Management 6. Stock and Stationery Management 7. Basic Floor operations and inventory tracking
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Pune
Work from Office
Urgent Hiring at Apollo Hospital, Pune Front Office, Billing, Emergency Medical Technician Roles Open Front Office Executive Role & responsibilities Greet and assist patients, visitors, and clients with a courteous and professional approach. Handle patient registration, OPD scheduling, billing coordination, and appointment bookings. Manage telephone calls, inquiries, and route messages to the appropriate departments. Ensure proper documentation, data entry, and maintenance of patient records. Coordinate with doctors, nursing staff, and other departments for seamless patient experience. Maintain the front desk area in a neat, organized, and welcoming manner. Handle patient grievances with empathy and escalate complex cases appropriately. Follow hospital protocols and ensure confidentiality of patient information. Candidate Requirements: 3 to 8 years of front office/reception experience in a hospital or healthcare setup. Excellent communication (English & local language), interpersonal, and customer service skills. Ability to work in a fast-paced and structured environment. Proficiency in MS Office and hospital management systems is preferred. Willingness to work in rotational shifts if required. IPD Billing Role & responsibilities: Generate and manage In-Patient Department (IPD) bills with accuracy. Coordinate with clinical and non-clinical departments for real-time billing inputs. Process insurance claims, pre-authorizations, and approvals. Maintain up-to-date billing records and ensure timely discharge billing. Address billing-related queries from patients and attendants. Ensure adherence to hospital billing policies and statutory compliance. Manage cash/online/insurance payments and daily reconciliations Candidate Requirements: 2 to 6 years of billing experience in a hospital setup (IPD mandatory). Knowledge of hospital software (HIS/ERP), TPA procedures, and GST rules. Strong numerical, data entry, and documentation skills. Excellent communication and customer handling ability. Willingness to work in rotational shifts. Emergency Medical Technician Role & responsibilities: Provide emergency medical care during patient transport. Operate and monitor ambulance equipment, defibrillators, oxygen, etc. Assist doctors and nurses during emergencies and resuscitation. Communicate patient condition clearly to hospital teams during handover. Maintain cleanliness and readiness of ambulance & medical stock. Ensure accurate documentation of services rendered. Candidate Requirements: 1 to 5 years of experience as EMT in hospitals/emergency services. Certified EMT training or diploma from recognized institution. Sound knowledge of emergency protocols, BLS/ACLS preferred. Physically fit, alert, and quick in decision-making. Willing to work in rotational day/night shifts including field duties. Interested candidates can email their resume to kumud_sr@apollohospitals.com or contact Kumud at 8925817997 .
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Park Circus, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Front Desk Management Administrative Support Record-Keeping Communication and Coordination General Office Assistance Support administrative tasks such as data entry, filing, and documentation
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for 12th pass or Recent Graduate of 2023 or 2024 can apply No charges Immediate joining Fresher are welcome BA/b.com/12th pass/ NIOS/ BBA/UG can apply For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Rajarhat, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Telecom Travel & Healthcare Process Call & WhatsApp No: 9147047911 | 9147047910 | 9007152957 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 9147047910 | 9007152957 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Greet and guide walk-in students and visitors professionally Handle student inquiries via phone, WhatsApp, and in-person Manage and direct student crowds efficiently during peak hours to ensure smooth operations Min 1 yr - Max 2 yr of Experience
Posted 1 month ago
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