2821 Front Office Jobs - Page 39

Should be graduate (Female) Handling incoming and outgoing correspondence Maintain courier Keeping reports of service reports Answering all incoming calls and emails Coordinate with other department and agencies Monitoring entry/exit of any material from/in office Maintain contact details Shift Timings : Day Shift In morning shift 2 Saturdays are OFF. FEMALES PREFFERED.

Candidates with work experience in travel sales and marketing preferred. Should be familiar with client dealings in international markets. (U.S/India). Should be familiar with B2B marketing. Should be able to handle clients through mail or phone and follow them up for making business deals.

1. Reception & Visitor Management Greet and assist visitors in a professional and courteous manner. Maintain the visitor register and issue gate passes as per company protocols. Coordinate with security and internal departments regarding visitor appointments. 2. Call & Communication Handling Promptly answer incoming calls and route them to the appropriate departments. Ensure smooth communication flow across departments. 3. Attendance & Access Control Monitor employee in/out timings and maintain attendance records. Ensure compliance with access control protocols for staff and visitors. 4. Office Supplies & Inventory Management Monitor and manage front office supplies, stationery, and pantry stock. Maintain inventory usage records and support cost control. 5. Documentation & Filing Maintain accurate records of administrative documents including invoices, bills, and memos. Organize and file both physical and digital documentation systematically. 6. Invoice & Petty Cash Handling Verify vendor/service invoices and coordinate for timely payments. Maintain petty cash records and submit expense reports as per guidelines. 7. Cab & Travel Coordination Arrange transportation for employees and guests, including cab services. Maintain travel schedules and liaise with transport vendors for billing. 8. Vendor Coordination Coordinate with vendors for office services such as cleaning and maintenance. Monitor service quality and report any discrepancies. Follow up on vendor payments and contract renewals. 9. Facility Support Assist in overseeing facility operations including cleaning, repairs, and pantry services. Address minor escalations and coordinate with the Facility Manager as needed. 10. Computer & Office Software Skills Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook). Strong general computer knowledge and ability to learn internal systems quickly.

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are currently hiring for companies in Mumbai and Pune Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 4Lpa - 5.5Lpa (Depending on Skill and Experience) Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Antra 9589329989 *Khushi 7869457739 *Kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Join us as a Salesforce Support Analyst at Barclays, where youll take part in the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. Youll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as a Salesforce Support Analyst you should have experience with: Salesforce Administrator skills. Cloud hands-on - Platform as a Service (PaaS / aPaaS) UNIX/LINUX and Oracle DBA knowledge Incident, Problem, Change experience Some other highly valued skills include: ITIL qualified or experienced in IT application support. Experience with Event Management Monitoring tools like AppDynamics, Elastic (ESaaS), Kibana Salesforce experience in any form (end user, administrator, developer) You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Greet and guide walk-in students and visitors professionally Handle student inquiries via phone, WhatsApp, and in-person Manage and direct student crowds efficiently during peak hours to ensure smooth operations Min 1 yr - Max 2 yr of Experience

- Handling Courier (In & Out) - Administration related activity - Should have Basic Knowledge of operating computer, data entry. - Maintaining Stationary records - House keeping Interested candidate may send resume to: yogesh.chaurasia@millennium.in

Responsible for the smooth operation of the hotel, he / she must make decisions on all matters involving Guest contact with hotel Colleagues To be fully aware of the hotel’s emergency procedures with regard to safety of guests and staff.

Front office department performs the various functions like reservation, reception, registration, room assignment and bills settlement of a resident guest.

Key Responsibilities: Location - Baner Pashan Link Road Front Desk Management: Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor. Answer and direct incoming calls to the appropriate department or personnel. Maintain a neat and organized front desk area. Ensure a pleasant and welcoming atmosphere in the reception area. Visitor Assistance: Register and guide visitors to their respective appointments or meetings. Provide basic information about the company and its services. Assist clients with inquiries, brochures, and general information. Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours. Administrative Support: Assist various departments with administrative tasks such as data entry, document preparation, and filing. Manage incoming and outgoing mail, packages, and deliveries. Maintain and update contact lists, office supplies, and inventory. Accurate site billing of labor and any other agencies to ensure timely and transparent payment processing. Regular checks to verify the accuracy of CP invoices. Registering new employees on biometric and sharing data to HR on weekly basis. Co-ordinating with booked clients for agreement copy and receipts. Appointment Scheduling: Schedule appointments and meetings for team members. Coordinate conference room bookings and ensure meeting spaces are prepared. Communication: Relay messages promptly and accurately to the appropriate personnel. Monitor and respond to emails and inquiries directed to the general company email address. Security: Monitor access to the premises and ensure visitor compliance with security procedures. Report any suspicious or unauthorized activities to the appropriate authorities. Maintain Records: Maintain visitor logs, access control records, and other relevant documentation. Qualifications: U.G or any Graduation; additional education or certification is a plus. Proven experience as a Front Desk Executive in a real estate , hospitality , aviation will be preferred. Excellent communication skills in English , both written and verbal. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Exceptional customer service skills.

Role & responsibilities Perform and maintain daily opening and closing procedures of the clinic. Welcome and assist customers upon their arrival. Record customer details using official forms and templates. Confirm the purpose of the visit (Test, Purchase, Service, Diagnosis, Consultation) and guide them accordingly. Handle incoming calls: answering, transferring to relevant departments, and providing complete information and support. Maintain walk-in and administrative registers. Create and regularly update the client contact database. Organize and file paperwork, bills, and important documents. Manage cash handling, deposit cash in the bank, and maintain the daily financial register. Coordinate with various departments within the organization. Generate daily reports and share them with the Branch Manager (Stocks, Sales, Walk-ins, Expenses). Ensure cleanliness and upkeep of the office. Supervise the office assistant and housekeeping staff. Oversee audio/visual equipment setup and ensure readiness of the equipment room. Ensure proper functioning of office equipment like fax machines, printers, and PABX systems. Maintain an organized directory of all maintenance staff contact numbers. Manage vendors related to stationery, travel, courier, and other third-party services. Arrange food and beverages for senior management and guests when required, after obtaining appropriate approvals. Maintain confidentiality of all organization-related financial and personnel information. Skills & Qualifications Must have a pleasant and professional appearance. Excellent verbal and written communication skills. Proficient in computer operations (MS Office, email, etc.). Fluent in English and Tamil. Experience in customer service or front office roles is preferred. Prior experience as a Guest Relation Executive (GRE) in hospitals or clinics is a strong advantage. Contact: 9390144680

FOR A WELL ESTABLISHED & REPUTED REAL ESTATE COMPANY LOCATED AT MAGARPATTA ,NEAR HADAPSAR ,PUNE NEEDED A RECEPTIONIST HAVING SIMILAR EXPERIENCE & RESIDING NEARBY ,WHO CAN JOIN IMMEDIATELY OR AT A SHORT NOTICE Required Candidate profile SMART ARTICULATE FLUENT IN E/H /M FEMALE CANDIDATE WHO HAS A SIMILAR RANGE OF EXPERIENCE AND WHO CAN JOIN IMMEDIATELY OR AT A SHORT NOTICE NEEDED Perks and benefits PERKS & BENEFITS AS PER INDUSTRY STANDARDS

Store Management Shift Management Overall operations of the Stores Regards Our Recruiters Astitva 70072 21076

Store Management Shift Management Overall operations of the Stores Regards Our Recruiters Rishabh - 9220264109 Mausam - 7302543769 Ankit - 93191 11816 Manmeet -8287249724 Shabi - 8299436478

Store Management Shift Management Overall operations of the Stores Regards Our Recruiters Rishabh - 9220264109 Mausam - 7302543769 Ankit - 93191 11816 Manmeet -8287249724 Shabi - 8299436478

Store Management Shift Management Overall operations of the Stores Locations - All Bengaluru Regards Preeti - 9958488601 Sampanya - 7295008168 Rakhi - 6396208986

At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products. Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023 , ranked as LinkedIn s Top Startup in Singapore , and listed on CB Insights Top 100 Global Fintech in 2023 and 2024. You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! About the team At Aspire, the Finance team plays a strategic and pivotal role in Aspires continued expansion. Our comprehensive Finance function encompasses six key verticals: Financial Controlling, Treasury, Finance Analytics, Strategic Finance & Planning, Credit Risk, and Finance Strategy & Operations. From conducting in-depth strategic data analysis to spearheading Finance transformation initiatives with our Aspire software, youll directly contribute to critical business decisions in a dynamic market. This is an exciting chance to be part of a team that values strategic thinking, innovation, and robust controls in a hyper-growth environment. About the role Daily Liquidity Tracking: Monitor daily cash positioning and ensure sufficient funds are available in all required accounts to meet operational needs. This includes forecasting short-term cash flows and initiating fund transfers. Capital and Cash investment: Support the corporate cash investment decisions with data analytics, position monitoring and reporting Reporting: Prepare and analyze various treasury reports, including cash position reports, and payment summaries. Process Improvement: Identify opportunities to streamline and automate payment processes, improving efficiency and accuracy. Minimum Qualifications: Bachelors degree A minimum of 1 years of experience in Treasury Front-Office or Operations Understanding of financial instruments (i.e. money market instruments, derivatives etc) Preferred Qualifications: Experience with treasury management systems (TMS) Experience in a fintech environment Familiarity with business intelligence tools such as tableau What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page . Equal Opportunity Statement Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. Please note: by submitting your application, you acknowledge that you have read and understood Aspire s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the Policy ) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .

Job Title: Lead Software Engineer Job Code: 10391 Country: IN City: Mumbai Skill Category: IT\Technology Description: Divisional Overview: Information Technology division supports the dynamic financial business through the development of strategic initiatives. IT partners with business to develop, implement and support sophisticated trading systems as well as middle and backoffice systems through the user of state of art technology. Business Overview: International Wealth Management (IWM) as an Asian private bank, we have more than 50 years of experience delivering value to highnetworth clients in Asia. Position Specifications: Corporate Title Vice President Functional Title Avaloq Developer Experience Refer to table below Qualification Refer to table below Requisition No. 10391 Job Role & Responsibilities: Team lead for Avaloq development team in CEFO domain. Lead and guide the Avaloq development team in CEFO domain through technical knowledge and functional expertise. Lead and drive solution feasibility study/analysis, project effort sizing and ensure consistent and complete requirement and solution coverage. Act as a functional SME at specific areas relating to CEFO domain and able to go deep into requirement/solution gaps with support from product architects. Lead and drive implementation for projects at Build/Test/GoLive stages. Translate, map and document business requirements from BRD to technical solution for delivery in FRS. Able to develop and review code changes. Act as key lead in supporting various testing phases of the project as well as production issues if arise. Support projects golive. Participate/support in regional and/or global projects. *CEFO = Client ExperienceFront Office Job Requirements/Experience: University bachelor s or master s degree in computer science, computer engineering, information systems or banking. At least 15 years of relevant working experience, preferably in the Technology space. At least 12 years of work experience in Avaloq core banking platform and financial banking industry understanding particularly in Wealth Management domain. Avaloq certified professional. Good understanding of business product and process flows and product lifecycles. Has implementation experience in medium to large scale projects. Able to work independently with minimal supervision. Able to work and organize with sense of urgency under multiple deadlines. Able to multitask and prioritize under stress. Able to lead and guide team members under charge. Adept in project management experience is preferred. Wellverse in client output, cost and fee in Avaloq preferred. Excellent analytical and problemsolving skills. Willing to learn and able to adapt to different technologies. Selfmotivated, responsible and reliable team player. Communicates well & across all levels. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Position Title Manager Workplace Operations Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Sr.Manager-Workplace Operations Remote/Hybrid/in-Office In office ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H agen-Dazs, we ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Real Estate & Facilities Management is a function which creates safe and employee friendly workplace solutions. This ream is focused on keeping employee experience at the center driving world class service offerings to enable employee friendly workplace, food, transport, logistics, security, business continuity, health& wellness, engineering and infrastructure. The function has diverse support groups that work cohesively in creating world class employee experience, ensuring adherence to global workplace standards as well as complying with local regulatory & compliance requirements. For more details about General Mills please visit this Link Purpose of the role The Soft Services Manager is responsible for overseeing and managing non-technical services within the organization, ensuring high-quality service delivery and operational efficiency. Key functions include: Supervising Upkeep & Hygiene, Helpdesk, Inventory Management, Food & Beverage Services, Concierge & Couriers, Front of the House Operations, Horticulture & Pest Management Services, Waste management and other support services. Managing service contracts and partner relationships to ensure compliance with service level agreements (SLAs). Monitoring budgets and ensuring cost-control. Conducting regular performance evaluations and implementing improvements as necessary. Ensuring adherence to contractor health, safety, and environmental compliances. Addressing customer feedback and fostering positive client relationships. KEY ACCOUNTABILITIES Oversee and manage soft services, including Upkeep & Hygiene, pest control, waste management, landscaping, F&B Services, Helpdesk, front office, and mailroom services. Develop and implement standard operating procedures (SOPs) for all soft services to ensure consistent delivery. Indent monthly requirements for Soft services as per the months budget Responsible for the management and coordination of all soft services contractors. Monitor vendor performance against agreed SLAs (Service Level Agreements) and KPIs. Conduct regular audits and evaluations of service providers to ensure compliance and quality. Track expenses and optimize resource allocation without compromising service quality. Act as the primary point of contact for clients or tenants regarding soft services issues. Identify opportunities for innovation and process optimization within soft services. Stay updated on industry trends and implement best practices to enhance service delivery. REQUIRED QUALIFICATIONS Bachelors degree in Facilities Management, Hospitality, Business Administration, or a related field. 7+ years in facility management, with a focus on soft services. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Inventory Management & control. Proficiency in negotiation and vendor management. Excellent communication and negotiation skills with clients, vendors, and team members Strong problem-solving and decision-making skills. Knowledge of digitalization & automation shall be added advantage Skills Required- Hard skills: 1.Time Management: Ability to accurately estimate the amount of time needed to complete tasks and manage resources accordingly 2.Organizational Skills: Capacity to plan, prioritize, and manage multiple tasks simultaneously 3.Risk Management: Capacity to identify, assess, and manage potential risks 4.Communication Skills: Proficient verbal and written communication abilities 5.Negotiation Skills: Ability to use persuasion and persuasion tactics to reach mutually beneficial agreements 6.Problem Solving: Capacity to analyze and resolve issues quickly and effectively 7.Team Leadership: Proven track record of leading a successful team 8.Budget Management: Ability to create, monitor, and adjust budgets to meet project needs Soft skills: 1.Excellent Communication Skills - Ability to clearly and effectively communicate with team members, stakeholders, and customers 2.Organizational Skills - Capacity to manage multiple tasks and prioritize work 3.Interpersonal Skills - Capacity to work effectively with others in a collaborative environment 4.Problem Solving Skills - Ability to identify solutions to complex and challenging issues 5.Leadership Skills - Capacity to guide and direct team members to successfully accomplish goals 6.Time Management Skills - Capability to plan and manage resources to ensure timely completion of projects 7.Decision-Making Skills - Ability to evaluate options and make sound decisions 8.Adaptability - Capability to adjust to changing circumstances and requirements

Enlearn Education Pvt. Ltd (The Heritage Schools) is looking for Administration : Front Office, Registrar to join our dynamic team and embark on a rewarding career journey. Greeting and assisting visitors, clients, and customers in a professional and welcoming manner. Answering phones, routing calls, and taking messages as needed. Managing the schedule of meeting rooms and ensuring that they are properly set up and ready for use. Performing administrative tasks, such as copying, faxing, and filing. Assisting with mail distribution and courier services. Handling incoming and outgoing mail, including registered mail, express mail, and packages.

Responsible for handling incoming & outgoing calls, keeping the reception area, board room & visitor room clean. Make arrangements for internal meeting, Maintain courier inward & outward register. Welcome Clients / visitors / guest & guide them. Required Candidate profile Graduate in any Stream with 1-5 yrs exp. Provide secretarial, clerical & administrative support in order to ensure that Front Office administration is effective. Provide admin. support to HOD, VP etc.

- Open for Pan India travelling - Need to visit the branches - provide 360 support to branches - Attend the calls - worked on the leads - sole responsible for the branches - help branches for the inauguration and activities