Front Office Executive

Job Title: Front Office Executive

Organization: The Sun School, CBSE

Location: Vizianagaram Job Type: Full-time

About The Sun School: The Sun School is a premier educational institution affiliated with the Central Board of Secondary Education (CBSE). Committed to fostering holistic development and academic excellence, we provide a dynamic learning environment where students are empowered to explore, innovate, and excel.

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Front Office Executive at The Sun School. The Front Office Executive will serve as the first point of contact for visitors, parents, and staff, providing exceptional customer service and administrative support to ensure the smooth functioning of the school's front office operations.

Key Responsibilities:

Greeting and Reception:

· Warmly welcome visitors, parents, and guests to the school and provide assistance as needed.

· Manage the reception area, including answering phone calls, responding to inquiries, and directing visitors to appropriate contacts or departments.

Administrative Support:

· Assist with general administrative tasks, such as filing, photocopying, scanning, and data entry, to support the efficient operation of the front office.

· Maintain and update student and staff records, including contact information, attendance records, and visitor logs, ensuring accuracy and confidentiality.

Parent Communication:

· Serve as a primary point of contact for parent inquiries, concerns, and requests, providing timely and courteous responses via phone, email, or in person.

· Coordinate parent-teacher meetings, school events, and other communication initiatives to foster positive relationships between the school and parents.

Student Support:

· Provide assistance to students as needed, including issuing hall passes, distributing materials, and facilitating communication between students and teachers or administrative staff.

· Monitor student arrivals and departures, ensuring compliance with school policies and procedures for attendance and tardiness.

Visitor Management:

· Manage the sign-in and sign-out process for visitors and contractors, issuing visitor badges and ensuring adherence to security protocols.

· Monitor access to the school premises and report any suspicious or unauthorized activities to appropriate personnel.

Office Coordination:

· Collaborate with other administrative staff to ensure seamless coordination of front office activities with other departments, such as admissions, finance, and facilities management.

· Assist with special projects and initiatives as assigned by the school administration.

Qualifications:

· Bachelor's degree in Business Administration, Office Management, or a related field preferred.

· Previous experience in a front office or customer service role, preferably in an educational or service-oriented environment.

· Excellent interpersonal and communication skills, with a courteous and professional demeanour.

· Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.

· Proficiency in computer applications, including MS Office (Word, Excel, Outlook) and office management software.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· Flexibility to work occasional evenings or weekends for special events or meetings.

Benefits:

· Competitive salary package commensurate with qualifications and experience.

· Opportunities for professional development and growth within the organization.

· Supportive work environment with a collaborative team and a commitment to excellence

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

• Day shift

Work Location: In person