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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

0 - 2 years

|

1 - 3 Lacs

Posted:4 hours ago| Platform:

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Skills Required

application software customer service front office operations front office hotel management front desk front office management correspondence receptionist activities office assistance telephone handling hospitality reservation telephone operating

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team at the Crowne Plaza Pune City Centre. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Handle guest inquiries, resolve issues, and provide excellent customer service.
Coordinate with other departments for seamless operations and efficient check-in/check-out processes.
Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
Perform administrative tasks such as booking reservations and handling correspondence.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills with attention to detail and accuracy.
Familiarity with hotel management systems and software applications is preferred.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong teamwork skills with a positive attitude and willingness to learn.

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