Front Office Executive

About AeronFly Group:

At AeronFly Group, we are driven by innovation, excellence, and a passion for delivering exceptional Travel Tech and Fintech solutions. Our team thrives on collaboration, integrity, and continuous improvement. As a fast-growing company, we understand that the first impression begins at the front desk — and we are looking for a personable, organized, and professional Front Office Executive to be the welcoming face of our organization.

If you have excellent communication skills, a warm personality, and a knack for organization, this is your chance to join a workplace where your role directly impacts the employee, client, and visitor experience.

Job Summary

The Front Office Executive / Receptionist will manage all front desk activities, including greeting visitors, handling incoming calls, managing appointments, and ensuring smooth day-to-day operations of the reception area. You will be the first point of contact for guests, clients, and employees — setting the tone for a professional and welcoming environment.

Key Responsibilities

Reception & Guest Management:

• Greet and welcome visitors with warmth and professionalism.
• Direct visitors to the appropriate person or department.
• Maintain visitor records and issue visitor passes when necessary.
• Offer refreshments to guests and ensure the reception area is tidy and presentable.

Telephone & Communication:

• Answer, screen, and forward incoming calls promptly and politely.
• Take and relay accurate messages to relevant staff members.
• Handle general inquiries and provide basic company information.

Administrative Support:

• Manage incoming and outgoing courier/mail.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Assist with basic administrative tasks such as photocopying, scanning, and filing.
• Maintain office supplies inventory for reception and meeting areas.

Coordination & Support:

• Liaise with HR and Administration teams for visitor arrangements during recruitment, training, or events.
• Assist in coordinating internal meetings, employee events, and front-desk related tasks.
• Ensure office safety protocols for visitors are followed.

Qualifications & Skills

• Bachelor’s degree or diploma in any discipline (Hospitality/Administration preferred).
• Proven experience as a Receptionist, Front Office Executive, or in a customer-facing role (1+ year preferred).
• Excellent verbal and written communication skills in English and Hindi; knowledge of Gujarati is a plus.
• Professional appearance and a friendly, approachable personality.
• Strong organizational skills with attention to detail.
• Ability to multitask and manage time effectively.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

What We Offer

• Competitive salary and performance bonuses.
• A collaborative and inclusive work environment.
• Opportunities for skill development and career growth.
• Health insurance, provident fund, and employee perks.
• Flexible working hours and supportive team culture.

Job Details

• Job Type: Full-time (On-site)
• Location: AeronFly Group, Ahmedabad, Gujarat
• Pay: ₹180,000 – ₹300,000 per year (based on experience)
• Schedule: Day shift, Monday to Saturday (occasional event support on weekends)

How to Apply

Interested candidates should send their resume and a brief cover letter to hr@aeronfly.group with the subject line: Front Office Executive / Receptionist Application. You may also apply via Indeed for a seamless process.

AeronFly International Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. We encourage candidates from all backgrounds to apply.

If you want, I can also make this match the exact formatting, tone, and benefits section of your Human Resource Manager posting so it looks like part of a consistent recruitment campaign for AeronFly.

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Paid time off
• Provident Fund

Work Location: In person