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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

1 - 3 years

|

1 - 3 Lacs

Posted:7 hours ago| Platform:

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Skills Required

front desk office software front office operations front office hospitality windows xp guest satisfaction customer service receptionist activities cash handling hospitality management ms office outlook microsoft windows windows vista

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team at Hilton. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues.
Provide exceptional customer service to ensure high levels of guest satisfaction.
Coordinate with other departments to ensure seamless operations.
Maintain accurate records and reports, including guest information and transaction details.
Handle cash and credit transactions accurately and efficiently.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Strong problem-solving skills are necessary to handle challenging situations professionally.
Ability to work well under pressure and manage multiple tasks simultaneously.
Basic knowledge of front office software and systems is preferred.
A high school diploma or equivalent is required; a degree in hospitality management or a related field is an asset.
Candidates should be able to stand for long periods, move quickly between locations, and work flexible hours as needed.

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