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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

0 - 4 years

|

1 - 3 Lacs

Posted:4 days ago| Platform:

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Skills Required

office software hotel operations customer service front office operations front office windows xp receptionist activities photoshop pc ms office outlook microsoft windows editing software hospitality windows vista aconex tally desktop publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Front Office Associate to join our team in the Hotels & Restaurants industry. The ideal candidate should have 0-4 years of experience.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Provide excellent customer service to guests and ensure their satisfaction.
Handle guest complaints and resolve issues professionally.
Coordinate with other departments for smooth hotel operations.
Maintain accurate records and reports of front office activities.
Ensure compliance with company policies and procedures.

Job Requirements

Any graduate degree is required.
Excellent communication and interpersonal skills are essential.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills are necessary.
Familiarity with front office software and systems is preferred.
Ability to maintain confidentiality and handle sensitive information.

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