We are looking for a highly motivated and customer-focused Front Office Associate to join our team at Cygnett Inn Dibrugarh. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Provide exceptional customer service to guests, responding to their queries and resolving issues promptly.
Coordinate with other departments to ensure seamless guest experiences.
Maintain accurate records and reports, including guest information and transaction details.
Ensure compliance with company policies and procedures.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Ability to work well under pressure, handling multiple tasks simultaneously while maintaining attention to detail.
Strong problem-solving skills are necessary to resolve guest complaints and concerns efficiently.
Basic knowledge of hotel management systems and software is expected.
A high level of energy and enthusiasm is needed to provide outstanding customer service.
Team player who can work collaboratively with others to achieve common goals.

*Note - Job has been sourced from social media platforms/other public websites.

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Front Office Associate