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Front Desk Executive

Front Desk Executive

Talentmate skillfied mentor

2 - 5 years

|

5 - 8 Lacs

mumbai nagpur thane nashik pune aurangabad

Posted:15 hours ago| Platform:

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Skills Required

administration front desk front desk executive compliance scheduling customer service management ms office inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Desk Executive to join our team. The ideal candidate will have 26 years of experience in the field.

Roles and Responsibility

Manage front desk operations, ensuring a smooth and efficient check-in/check-out process for guests.
Handle guest inquiries and resolve issues professionally and courteously.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records and reports, including guest information and transaction history.
Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
Develop and implement effective communication strategies to enhance guest engagement.

Job Requirements

Proven experience as a Front Desk Executive or similar role, with a minimum of 26 years of experience.
Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
Proficient in using computer systems and software applications, including reservation systems and CRM tools.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Strong problem-solving skills, with the ability to think critically and make sound decisions.

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